Citibank

oh my. this bank is so slow. i closed my account with them because this location is ridiculous, and that’s after i put up with the stuck in the 1980s location in adams morgan for a little while. and catch this– when i ran out of checks once, they were going to charge me $ 5 for each temporary check while i waited for my new checks to arrive. that is the most ridiculous thing i’ve ever heard. they have no sense of urgency. also when we opened up the account, the guy accidentally closed my mother’s account in the process, which caused a HUGE mess. basically, their employees need better training, they need better management, and they need to have more than one teller behind the counter if there are 5 people waiting in line. this bank sucks!