Diva Nail Salon

My daughter had a bad experience with the nail person because she was on her cell phone the entire time and cut my daughter cuticles until they bled. I do not recommend anytime but the owner.

Went in for a gel manicure, it was convenient, I was in the area.
Nails came out great, no complaints there. Ladies were friendly, but only one knew how to do gel. The same woman went back and forth between my nails and waxing several other customers. The other 2 women were just sitting around.
The deal breaker: after my manicure, I saw them use the same cuticle trimmer on the next customer, without sterilizing it! These days, it is just unacceptable not to use clean, sterilized instruments.
There are so many salons in the area, go somewhere else!!!

I’ve been going to Diva Nails for over 8 years now and keep coming back. The staff are as sweet as can be and the quality of the service is really excellent. They will spend a lot of time doing a thorough pedicure, which I really appreciate. The prices are high but comparable to other nail salons in DC and at least at Diva Nails I feel like I get more value since they are more attentive. My one complaint is that they could have better color options but I normally bring my own polish anyways.

I was walking around Georgetown and spontaneously decided I wanted a mani/​pedi. Diva Nails was the first place I spotted. I walked in and was greeted in a friendly manner. The salon was empty and seemed okay at first glance. I’m really not picky about salons, as long as they do a good job and I don’t end up with a foot fungus I usually have no complaints. I asked for a shellac manicure and a regular polish pedicure. The shellac color selection was pretty limited in comparison to what I have seen at other salons. I was directed to the pedicure area and took my seat in one of the massage chairs.
This was when I took a closer look at my surroundings. Yikes.
The remote to my massage chair was covered in duck tape and nonfunctional. So no massage for me. The other chairs were empty and I was not offered a functional seat (but who knows maybe they were all busted). The lady doing my toes was wearing a stained white overcoat, the little cart with the tools just kind of looked disheveled and messy, basically everything around me looked a little rundown and not exactly clean. Oh and the towels they used on me were also stained. Stained in the way that they didn’t appear washed. The other lady started on my hands and kept sniffling like she needed a tissue. Which was kind of distracting since there’s no music or anything.
The shellac was then applied after my pedicure was done. Both ladies did a good, relatively quick and efficient job with the polish. I can’t complain about that. But at $ 60 +tip I did not enjoy the experience whatsoever, was glad to leave the salon, and am now seriously hoping I don’t end up with a fungus.
SHORT VERSION: cleanliness is a foreign concept, nice job on polish, quick work, I would not return.

I was walking by one afternoon and decided to go in for a quick pedi before my date that night. I am seriously not very picky (hence my walking into any salon I passed by). The salon was empty – to be fair it was the middle of the day on a weekday, so not all that surprising. One of the women had brought her son or grandson to work with them – obviously not my business, but if he is going to be running around and yelling the entire time in this very small space, they could at least play some music or something so I don’t feel like I’m at a daycare, right? The massage chair didn’t work at all – and no one offered to help or switch me to any of the other 3 empty chairs. The water was FREEZING at first, then warmed up a little bit once they added a little very hot water.
But honestly my biggest complain is the cleanliness – or lack thereof, really. They used dingy looking and stained towels and used the SAME pumice stone! I have never seen that before; I almost asked her to stop at that point because I thought that was just sick. They also have 1 – 2 pairs of rubber flip flops they apparently re-​use for everyone and toe separators that are also clearly re-​used – yes, I’m serious. I have really never experienced a salon this unsanitary – and I feel like I’ve been to many places and had many different levels of pedicures. This is the first time I have ever felt compelled to write a review of a nail salon and it’s honestly to help others in making their decision NOT to go here! Please don’t waste your time or money here; plenty of other great places to go to in DC!

I am not one to write many reviews but I want to warn people to not waste their money. I got a «full set» of pink and white and they are coming up one day later. Also I asked for a 20 min shoulder massage and she did it for about 12 minutes then charged me for the full time… DO NOT GO.

I’m not an expert in the nuances of manicures and pedicures. But I think this place is pretty awesome. I take my young daughters here at least once a month, and they do a good job with them. Sometimes I’ll get a pedicure, too. Again, I don’t feel qualified to really judge how well they do nail polish and that sort of thing, because I elect not to get my toes painted. But if you’re looking for a spa where you can take young kids to get their nails glammed up for a reasonable price, this place does the trick. And the staff is really nice and friendly.

Straight up, my feet are busted. I have an excuse! I’m a stripper. You should expect me to know how to do my nails and feet since I’m half asian, but I gotta admit: that girly side was never a part I inherited. My feet started itching, so the first thought in my head: «it’s time for a pedicure» so I find this place, it was en route to my actual destination, Jinx Proof. So far, the chicks hands are pretty gentle and she’s making the itch go away. It’s quiet and the back massager in the chair doesn’t work. It’s okay though, I’m just gonna ask her to scrub the hell out of my feet until I have no callus in exchange for the chair being broke. Don’t worry, I tip well. Maybe because the building is old, I dk, but it’s kinda hard to keep the water hot in the little bucket. But they’re friendly and love to smile. The best part is they don’t make me feel bad by telling me I need a lip or chin wax. I said I want just my feet and they do just that-​my feet. I paid 30 bucks to get my feet done, and I think it’s a fair price to pay considering the amount of work they have to do to keep my feet pretty!

DO NOT EVER GO HERE, EVER. I SAW THE STAFF TRY AND PUNCH A CUSTOMER.
I was in the shop yesterday about an hour before closing time and witnessed a staff member 1) take money from a customer and refuse to give change, 2) fight and yell at the customer, 3) dump the customer’s bags out searching for «stolen nail polish» and 4) try to punch the customer as she left the shop. This entire madness was over how the staff person did not do a good job on the customer’s manicure so the customer ended up only getting nails trimmed and filed. The customer right refused to pay for the service she did not get and the staff were trying to force her to pay for the bad service. It was awful to witness and incredibly awkward to be stuck there watching all of this happen. It was the most ridiculous and outrageous scene I have ever witnessed, the shop should lose their business license IMO.
Terrible, just terrible!

Save your nails, time, and money and go somewhere else.
I had my first (and last) experience at Diva Nails this weekend and will certainly not return. I came in because I had a french manicure with gellish (gel) nail polish a week ago (at a different nail salon) and unfortunately within a week my gel nail polish had fallen off completely in all but 3 of my 10 nails. I went into Diva to ask about getting the remaining 7 re-​done, or doing a complete polish change.
The man who greeted me at the onset was very nice, but unfortunately didn’t seem to know what I was looking for. He first told me it would be ten dollars to do a polish change. Knowing what I was asking for I knew the price couldn’t be right, so I said — it’s french. So he said it would be five dollars more — 15. I then re-​iterated it was gel polish, and he came back and said 20. I then tried to confirm and said, ok, so for a gel polish change with french, it’s how much? Then he said 25. I said ok, fine. He proceeded to sit me down and get started.
Mind you, I only had 3 nails with polish — he whipped out the acetone and it (of course) was not coming off — I mentioned: it’s gel. He didn’t seem to know what to do, so he whipped out an emory board and started filing away (gel nails are usually soaked off or filed with an electric file, which creates a smoother finish). After he finished, I washed my hands, and pointed out various spots on my nail that still had polish (gel nail polish won’t set well if nails are not buffed smooth and without nail polish — in fact, this is what caused my previous manicure to last only a couple of days). Between him and the other lady they both filed my nail bed (on the 3 nails) as I continued to point out areas where there was still polish. They said they were done and it was fine — clearly it was not. Not only was there still polish in some of my nail bed, but on top of that there were visible scratches left behind by the nail file all over my 3 nails. I then asked for them to hand me the buffer and I would finish it off myself. I was no longer interested in getting my nails done at this place, but leave instead and try to salvage my nails.
Out of courtesy, I asked how much I owed, but assumed they noticed how unhappy I was and frankly mad at all the damage they had done to my nails. The lady stated 10 dollars. They wanted 10 dollars for having taken off nail polish on 3 nails by scratching my nail bed down to a sliver! An outrage! BUT, If this is what you’re looking for, then you have found the perfect place!!!

Meh. Not the nicest place. Flaws on my nails I’ll try and overlook for the next two weeks. Very nice ladies though.

My pedicure was beautiful. A little more $ than I wanted to spend but the woman was nice and professional. I was visiting the area so was busy on my phone looking up a bunch of info the whole time but the woman left me to myself which was nice. I will go back if in the area again.

Walked in off the street and the nice ladies did a great job! Clean and fast service. I would definitely recommend to friends!

Ug, should have checked before I walked in! Not clean, and the tech cut my cuticle pretty badly with what I assume were unclean nippers. Left bleeding without getting polish.

I’ve been here multiple times and I love it every time! The people are super nice and have great service. My pedi always last for 2 months. My mani always gets compliments. I always do my eyebrows here. So cheap compared other places around here and they do it really well. The best part is they do designs! I would definitely recommend this place to all my friends and family. I live about 30 minutes away and always make time to come here.

If I could give zero stars I would:
1. Simultaneous mani/​pedi even though there were no waiting customers. I hate that and I asked to do it separate and they said no.
2. Had to do 3 coats of polish. Weird, because I always have my polish with me (Fiji is hard to find!) and no other salons ever need 3 coats to minimize streaks.
3. Asked for square nails and ended up with round. Awesome. Great listening, ladies.
4. Went to go dry and there are no fans, just lights. Asked for a fan (3 coats polish and a top coat beg for moving air) and was moved to a station covered in gross, dead skin from someone before me. Who? Not sure but they must have left before I got there because I was solo in the salon.
5. First pedi chair they wanted me in had standing water in the basin. I said no thanks, different chair please and they moved me to one without a back massager. Not a deal-​breaker but annoying.
6. They asked if I wanted a back massage. I said sure! Can I do 20 minutes? They said yes and then took me to a rickety, antiquated massage chair that doesn’t adjust. I have a large chest so I need the face/​head rest adjusted on most chairs to come up to meet my face. 99.9% of salons are able to do this with a chair from this decade, or even in the nail chair with a towel over the dryer to rest your forehead. Alas, Diva missed out on my 30 bucks for the massage.
Avoid at ALL COSTS. I went for proximity and I should have checked the other reviews first. Alas, I saw the sign and ran inside. My mistake. Hope you read this and avoid a mistake of yours.

Hands down the WORST mani/​pedi I have ever had. I opted for a standard pedicure and a gel manicure. The place is a typical low end nail place. Not clean but not disgusting. The lady was nice but the only one working at the time. After soaking my feet in a luke warm bath for 10 minutes the other workers showed up. One worked on my feet while the other worked on my hands. They barely buffed the calluses on my feet and paid little attention to the application of the polish. I then noticed that she took the same tools to the next person waiting for a pedi without cleaning or sterilizing them! The gel manicure was poorly applied and very dull. I don’t even think it was fully dry. Gel manicures are typically hard and shiny and this was quite the opposite.
There are several nail salon choices in Georgetown and I have tried probably 5 of them and I can say that I will NEVER come back to that salon again.

DO NOT GO HERE.
I got a pedicure and full set and everything was painful. I have never been in so much pain from spa work!!!
They are dirty and they use Chipotle napkins for nail work!!! WTF?!
The worst part is paying $ 95 for a pedicure and full set that looked like shit.
DO NOT GO HERE. RUN!!!

This is a basic mani-​pedi joint, not luxury but not bad either.
True: workers chat in their native tongue. This can me a negative for some but it’s a plus for me. They allow me to close my eyes or play with my phone. They don’t care to converse with me, they don’t ask questions, they don’t request answers. If you are bothered by not understanding other people’s languages, learn them. Or go to english-​speaking mani-​pedi joints.

I’m really surprised by the two prior negative reviews. I have been to Diva twice now, and both times I have been satisfied. The first time I got only a pedicure, and it lasted almost a month. Today I got a mani/​pedi, which they did at the same time because there was no one else in the salon. The price was $ 45, which I thought was fair. I am really happy with the results and will probably go back again! They do accept credit cards, but ask that you not put tips on the plastic. But the first time I was there, they did.