Jindal-Andre Automotive Services

This is what customer service is supposed to be like. Andre shows up when he says he will. He gets the job done quickly and correctly. And he also offers tips and advice on other services you may need outside of your brake service without being pushy or arrogant. I’ve called Steve twice on a Saturday morning and was surprised that he was able to fit me in the same day on both occasions. If you are tired of feeling like you’ve just been «hustled» by your mechanic, give Jindal-​Andre Automotive a call.

This is the place to go for car repairs. I have taken my car here for several years and I have always been satisfied with the excellent service I have received .
The repair prices are very reasonable and everyone here is honest. Honesty and skill is what you will find here.

The owner, Sanjay, seems very knowledgeable, involved, and sincere. His crew fixed both my cars with routine maintenance, repairs, and even major glasswork. They didn’t mess me around on price and made extra efforts to fit the repairs into my schedule.

I bought a used car and brought it in for a thorough check. The people were nice enough, and seemed honest enough, even while they were convincing me to run diagnostic tests that were costing between $ 70-​$ 90 each.
I was there for at least three hours and when I left they said they’d send an esimate via email within the hour. Four hours later I called. Still no estimate. I didn’t receive the estimate until almost eight hours later.
They said everything in that esimate had to be done to pass inspections. We’re talking $ 3K worth of work. Then, two days later I get another email saying that they had left three things out of the original estimate and would follow up with that. It’s been a month. I’ve sent two emails requesting this second estimate, and the diagnostic reports from the three diagnostic tests they ran, and I’ve receive no response.
I had inspections done, and my car failed as expected, but not for any of the reasons listed on the estimate they said I had to get done before inspections. So, they tried to scare me into getting $ 3K worth of work done to pass inspections that ISN’T EVEN LOOKED AT FOR INSPECTIONS PURPOSES.
The three reasons that came up for why my car failed inspections? The three issues that weren’t on the only esimtate provided. The three issues they «forgot» to put on that estimate, and the one I’ve request twice no and received no response.
I will not go back to them. I think, legally speaking, they are required to provide me with the diagnostic reports, since I did pay for these tests, but I’m not holding my breath. I’m bringing my car to a mechanic in Odenton who is a friend of a friend. I didn’t want to have to drive that far, but at least this one is honest. I will never go back here.

This place was great. I was hearing a noise in my rear passenger side. I dropped my car off Saturday morning at 8:30. They looked at it told me it was something with the brake pad, caliper, and brake hose. Gave me an estimate. While he was fixing it he said the brake hose actually looked ok and didn’t need to be replaced. Car was done by 4! (They close at 4 but he told me he’d wait for me to get there at 4:30) Also used the 10% coupon. Very happy with this car place and will definitely bring my car back here (although hopefully won’t have to!!)

Went in for my 2007 Mazda 3 with a check engine light issue, and I needed an oil change done. 5 different codes came up; they found out the codes for free and only charged for the time it took to do the diagnosis. I had to get a temperature gauge and gasket replaced along with a O2 sensor. They did the work quickly and were very friendly. They let me see the broken parts, and let me watch some of the work. They explained everything in a way that I could understand. The shop is extremely busy all of the time, but they were able to get my work done quickly. Jay was my mechanic and Sanjay handled all of the management and paper work. Both gentlemen were very nice and worked with my budget. The original estimate was for around $ 900 but I walked out with only having to spend $ 600. The labor cost was reasonable, but the parts were the big cost. The car is running beautifully and best of all the check engine light has gone away. Thanks guys!

This place is fantastic! I took my car here after having a terrible experience at another garage across town. My car had failed DC’s emission’s test. Here the staff was very friendly. They called before making any changes to the car to ask for permission and provide a quote. They waited late for me to pick my car up and charged me fairly. Best of all, they have the same software that the DMV uses to do their emission’s test. So they pin-​pointed the problem fast, were able to test it to make sure it would pass, and give me the paperwork proving it.
I’d recommend driving across town for them!

This place is great and the people are friendly! I have been going here for about an year now. As a girl who doesn’t know much about cars, I never feel like I am being scammed or talked into anything. Jay the mechanic is patient with explaining things and really helpful in terms of helping you decide what needs to be fixed now and what can wait. I actually heard him jokingly tell an older lady today, «I can find a million things wrong with your car if you want me to, but I am just going to fix what you came in here to get fixed»
I will never go anywhere else.

Fast, cheaper than the dealer, and you don’t feel like you’re getting scammed.

Share building with yellow cab. Its sandwich btw the U-​Haul storage and cemetery.
This shop is a little hard to find since there are no signs in the front. You park in the yellow cab parking lot and they will move your car once you’v checked in. However– the guys there were really nice and honest and it did take a little while but I bought my laptop so I had plenty of things to keep me occupied. I had an expired groupon which they did honor for the price that I actually paid rather than the promotional value. I would go back again for another oil change.

Had a follow up filter/​oil change this afternoon, and the folks there were still fabulous!
They’ve also finished construction in the customer lobby area so that there are actually chairs, A/​C, and a flat screen TV for entertaining during the wait (although today it was Ultimate Fighter which isn’t really my cup of tea).