Labcorp

Ok

I had a terrible experience at another location, and this was just the opposite. Quiet and organized. Pleasant and attentive staff. I recommend this location! (Stay away from New Hampshire Ave, Silver Spring!)

Labcorps typically suck, but this sucked pretty hard.
I went here to get blood drawn to confirm I’m a possible donor for a patient. The process was simple: the donor organization sent them a package, they were to draw my blood in a series of vials and send it back ASAP.
That process went perfectly fine, but it wasn’t exactly pleasant. I walked in and the place was empty, but I nonetheless spent some time waiting in the blood draw room for no reason. The staff was a bit unpleasant, though the lady that drew my blood was decent enough. The office itself was somewhat dirty — there was paper lying on the floor, slightly dirty linoleum, etc.
Just glad I won’t have to go back here again!

Update: I think I had previously been going to this location during off hours. Or maybe it’s just hit-​or-​miss. But I have to retract my statement that it’s «always empty» after my last visit, which was jam packed.

I specifically visited Unilocal to write a good review about this place (usually how it works for me, somewhere is really good – or bad – enough to warrant investing more time). Really surprised to see so many unhappy people here… My experience was very different…
I showed up 15 min before they open without an appt. There was already one other lady there, who did have an appt. She went first, which was good because my PCP forgot to fax the request. Marcus calls my PCP’s office, and we get the form.
They take me back. Roll up my sleeves, breathe deep for the prick, still talking with the nurse – ask her when she is ready and OMG SHE IS ALMOST DONE. I am so very sad I don’t remember her name! I have dealt with good phlebotomists and bad ones (the kind that just roll your vein, never quite puncture it?), but this lady, she rewrote the rules…
Everyone knows the «You won’t feel a thing…» line is BS. Idk, maybe she got lucky, but this time I literally DIDN’T FEEL A THING. In and out 15 minutes.

What will happen if you go to this office: rude/​incompetent lab techs, utter disregard for appointment times, inability to bill insurance correctly, inability to send results to doctor
What might happen if you go to this office: have blood drawn (this only happens about half the time I go in)
What will not happen if you go to this office: a remotely professional or successful lab experience

Completely incompetant and unprofessional staff. The experience was appalling!
I had a specialist order bloodwork and asked that I follow up with a different doctor. After spending 30 minutes trying to get my insurance information straight, they told me that they would only send the results to the MD who ordered the test. When I told them that’s not who needed to receive the information, the technician responded that «this was a job, for now».

I have to give this LabCorp a good review because my experience was so much better than all my previous experiences at the 19^th Street LabCorp location. While it wasn’t gushing with friendliness, everyone was professional & nobody was rude – quite a difference from 19^th Street. I went there for a 1-​hour glucose screening and unlike the folks at the 19^th Street location, they did not *incorrectly* inform me that I had to fast before the test. I received clear instructions and reasonable answers to all my questions. My phlebotomist was excellent – didn’t even feel the needle. I am certainly going to return to this location next time.