LiquidSpill.com by Expert Mac Repair

Very disappointed. Macbook works, but the company does not respond over phone or email about the problem with dramatically decreased battery life. And that’s with their claim of «1 year warranty post repair».
I’m claiming fraud and will press for refund

Business appears to be closed. Was promised computer by last Friday, then Tuesday. On Tuesday, business was locked and have received no response by email. Phone calls go straight to a pre-​recorded message.

If you are reading this review, then you are probably in the same situation that I was in when I stumbled upon Liquid Spill in my haze of Mac induced panic!
My MacBook Air was drunk on a glass of wine and was not taking it well. In fact the drink was the death of it!
The reviews were so great that it actually made me suspicious but I am so glad that I did not allow my paranoia get the best of me and called Liquid Spill to discuss my predicament!
Sergio was absolutely wonderful! After our conversation I was confident that I had found the right place to repair my Mac Baby.
The next day I received a FedEx box and the next week, my MacBook Air was returned to me in better condition than before the spill!
I nervously opened it up and it was like nothing had ever happened! All data, passwords etc were intact … it actually opened back up on the same pages that I was browsing just before the accident.
They even replaced my battery so my MacBook Air is performing like new! 5 Stars!

Service — The entire team here is very friendly, understanding and helpful.
Although my data remains uncovered, I know that when the technology to fix it is developed, this is the first place I will go for support.

How do you spill baby oil on your most prized possession? Liquid Spill sent me a fed ex box, padding and label. I then hand delivered to Kinkos. As soon as they received it they emailed. They even called me when a part they needed came later than expected. The last phone call was to say that they had finished the repair and it was going to Fed Ex. Sergio was professional and personable — excellent communication — although he assumed I was a man. Would a man have baby oil? hahaha

Brought in my macbook on a Monday after work with a RAM card I had purchased online thru
. RAM installed for $ 39, and explained what my other upgrades options were (and didn’t hassle me when I politely declined). Can also purchase RAM directly from them. Responsive via email and they call you on the phone.

Echo Amy A.‘s review in every way. Expensive brick, ha ha haha! That was what I had. My dog spilled tea on the laptop. My husband found Liquid Spill.
Here is the best part: they actually will save your data if they can. No guarantee, BUT, at Apple, they say: absolutely no data, here is this other place where you will also pay at least 800 dollars… blah blah. For a much lower flat fee, LiquidSpill preserved my data and fixed the rest. Super pro!!!
Do not go to Apple! do not do anything they say on the internet! SEnd your laptop to LiquidSpill!

Listen, I know that sending your computer away to strangers from the internet is sort of terrifying. I know it’s terrifying even though your computer has recently been transformed from a marvel of modern technology into a very expensive brick. I know you’re checking every review site, scouring business information sites, desperately hunting for the slightest indication that liquidspill is actually a complex scam and you’ll never see your very expensive brick or precious money again.
I also know you didn’t find any such indicators and can’t quite believe all these 5-​star reviews are legit. I know because I was sitting where you were a week ago.
I also know I am typing this review on a fully functional Macbook Pro that, before last week, was a very expensive brick.
Liquidspill did exactly what their website promised they would do, and they did it professionally, efficiently, and much cheaper than the genius bar offered to do the same for.
Communication was free-​flowing from my initial contact through the moment Fedex picked my precious up to return it to me. I actually spoke to REAL LIVE HUMAN BEINGS on the phone, no prompts or voice-​recognition systems, and when I asked questions via email I always received a real response within a couple of hours.
I have no idea how they do what they do– I am assuming there is a lot of incense and goat sacrifice involved– but they do it. They are miracle workers and completely, really, seriously legit.

They are professional and very nice. They were able to fix the damage done by another computer repair shop.
They are the best!

I’m not exaggerating when I say that the people at
are miracle workers.
I brilliantly managed to dump about 16 ounces of water directly onto the keyboard of my MacBook Pro, pick up the MBP in dismay, and then set it right back down into a puddle of water from my spill. Headdesk, right? I was in agony listening to my beloved laptop make terrifying snapping and crackling noises. I was pretty sure it was toast.
Just to make sure, I ran to my local 24-​hr Apple Store and spoke to a genius. (Well, «genius.») He told me that the computer was beyond repair AND that my hard drive was damaged, so all my data – my pictures, my music, my documents, MY LIFE – was gone forever. The second most expensive thing I’d ever bought for myself was destroyed by a simple act of clumsiness.
Ever sobbed in an Apple Store in the middle of the night? I don’t recommend it.
I was a wreck until I found
. It took me a few weeks to scrape up the cash for the (very reasonably priced) repair, and in the meantime, I read all the 5-​star reviews here on Unilocal.I started to hope that maybe, maybe my computer could be saved.
And you know what? It was! Any qualms I had about shipping my computer off to D.C. were gone when I received confirmation from Sergio that my computer arrived. I received another email at the end of the week, notifying me that my computer would take a little longer to repair. And how courteous to let me know that when they were still well within the timeline they promise! The next Thursday, Sergio called me again, apologizing that a part they needed to complete the repair was delayed in reaching their facility. But Friday afternoon, by the time I left work, I had another message that the part had arrived, my computer was running like new, and it would be in my hands the next day.
Sure enough, my computer and I were reunited before noon on Saturday, and it’s in amazing, like-​new shape – all for one incredibly reasonable flat rate, especially considering the extent of work that was done on my machine. No hidden charges, no extra fees, back in my hands 2 weeks to the day from the Saturday I shipped it off. All my data is intact, too. BLISS.
Lesson learned. I will never allow liquid anywhere near my laptop again, but if I do somehow spill, my MBP is going right back to D.C. I am truly impressed by LiquidSpill.com’s communication, customer service, and tech prowess, and recommend their services fully. Thank you, Sergio and everyone at
.
TL; DR: Apple said my computer was destroyed & the data unrecoverable.
fixed it like new, data intact. So who are the real geniuses?

Our 2-​year-​old MacBook Pro started showing a blinking question mark folder, which I assumed meant the death of everything. We took it to the Apple Store, who after twenty minutes told us that they could replace the hard drive for $ 225 but all of our data would be lost. They said we could spend a lot of money to have someone else replace the hard drive and also recover the data. We wisely took it to Expert Mac Repair for a free diagnostic and a few hours later they said that all they had to do was replace a small cable. None of our data was lost and we had it the next day — for $ 169. It was such a relief. It was also nice that they had the prices listed on their website so we knew what the worst-​case scenario was and how likely it was that we had that problem.
As others have mentioned here — don’t get your stuff fixed by Apple. It is a ripoff and there is no guarantee they even know what they’re doing.
One small note — their offices are not suite 200 — they’re on the seventh floor and we had to wait for someone else to go into the building. So you may need to call up from your cell phone and have someone buzz you in.

Simply great! They fixed our MacBook pro that was having major issues in 1 week for only $ 330 – repairs that cost me $ 1000 in Chicago for the same repairs. They are honest, thorough and inexpensive.
Would recommend to anyone!

Few weeks ago, I accidentally spilled water on my Mac. I tried to bring it to Genius Bar and received the answer that I would have to pay $ 700 for reparation and they were even not sure that my laptop could work well again. That price is incredibly expensive and I even thought about buying a new mac. Luckily, after spending few hours searching for other ways, I found Expert Mac Repair. At first, Im quiet hesitated to send my mac away to strangers but their high rating on Unilocal convinces me to try. Immediately after I purchased for the service, the staff called me to set up time and an empty box to send my mac to them. My mac was sent overnight to them without paying any extra money. Besides, the staff always updated newest status about reparation through email. Although I asked various questions, they always willing to answer quickly and clearly.
I received my mac after 10 days (my main logic board’s reparation was longer than expected). As they said, my mac is completely new and work well (even better than it did before). 100 000 000% for their service.
Thank you so much Expert Mac Repair.

Excellent and quick service! my computer was lost, or so I thought it was until I discovered these fine people on the Internet. My brother had the unfortunate outcome of spilling beer, yes, beer on my computer, I thought that was the end of it when Apple quotes me $ 1240 without any guarantee of getting all the repairs done in place, however, Expert Mac Repair quoted me a flat rate of $ 680.
No ifs or buts, I received a FedEx box the next day and shipped my computer out. They were nice enough to quote me at the end of the repair and I was able to make payment and get my computer back the next day whereas Apple would have charged me double and would have taken weeks to get my computer back. Overall, it took about a week or so to get my repair done, they completely replaced the logic board as well as some other components without adding any more fees, I’m happy to say that I writing this review on my Macbook Pro which I thought was a goner, I’m now able to work on my computer again and the best part of all, none of my data was lost at all.
Thank you Expert Mac Repair!

One week before class starts I get an awful cold, decide to have some soup while watching The Office on my 5 month old Macbook pro and things go awry. Somehow soup spills into the usb ports on my computer, my screen goes into this black/​white grid that scares the crap out of me, and shuts off. Silly me I try to turn it back on, but it doesn’t work. I spend hours on my phone trying to figure out what the problem is. Turns out my logic board is fried. So I continue to research places that fix it for a reasonable price. After hours of searching online I find Expert Mac Repair’s website and their Unilocal reviews. I’m convinced they can help me.
So I send them a message about my problem and they respond back almost immediately. Sergio sends me an email, and even calls me to let me know what would be happening. He informs me that they would provide me with FREE (yep, free) next day FedEx shipping, and the cost of my repair would be the fixed amount of $ 480. That number was a godsend. Other places were charging $ 700+ for the exact same thing, and as a college student who needed to buy school books I did not have that type of money coming out of my wallet. I print out my free shipping label, attach it to my package, FedEx comes and picks it up. Expert Mac Repair sends me an email throughout the repair process keeping me updated, and they are able to fix my Mac in about a week and a half.
I am currently writing this review on what I once thought was my broken 5 month old Mac. This place is absolutely amazing. Before I found them I thought that I would have to dish out money that I didn’t have to fix a brand new computer. They’re a company that cares about fixing your computer, and they’re friendly and professional over the phone and through email. I don’t know what I would have done without them, they’re the best.

I’ve been accidental IT guy for a small nonprofit for 15 years. Have much experience calling upon non-​accidental IT professionals.
These guys are, quite simply, the best I’ve ever encountered — in all aspects of service.
Technical: clean-​room retrieval of data from failed hard drive, no problem.
Price: $ 300 for said retrieval AND replacement 2TB hard drive AND install.
Communication: Sergio kept me updated throughout the process about timing and what was going on (how drive failed, what they were doing to fix, max it would cost, etc).
To get all three: expertise, price, and communication… really really outstanding.

The peeps at Expert Mac Repair are as good as they come. After spilling a tiny amount of liquid (fine, it was a cocktail) on my Macbook Air Sunday night, my keyboard started malfunctioned, and that terrible combination of terror and doom set in. I had a ton of work to do on a deadline, so I stopped by Monday morning and explained my situation.
Sergio was professional and friendly, and explained that the time for the job depended on what needed replaced. Luckily for me, it was just a keyboard issue, so I was able to pick it up this morning — fewer than 48 hours later! I’m so appreciative that they worked so expediently, and I’ve never been happier to get back to work. Additionally, the price for the repair ($ 330), while still spendy, is less expensive than other similar businesses I browsed, and certainly is significantly less than a quote from Apple.
I highly recommend considering Expert Mac Repair if you’re in a similar situation. They’re friendly, quick, and legit.

Wow. Expert Mac Repair is amazing! I spilled tea on my macbook air and they were able to retrieve my data and ship it back to me in perfect working order! I’m incredibly impressed!
If you’re having issues with your mac, make sure to send it to Expert Mac Repair because they know exactly what needs to be done to return your product to you in perfect working condition!
Amazing!

The harddrive of my 2009 MacBook Pro decided that it had had enough and stopped working. After a few days of going through all of the message board suggested repairs I could and having no luck, I decided it was time to seek professional help.
After a quick google search (and reading Unilocal reviews) I decided to use Expert Mac Repair.
I dropped my laptop off at 4:00 PM on Friday and received a call at 10:00 AM Saturday saying that my harddrive had been replaced.
I’m extremely impressed by the 18 hour turnaround, the friendly staff and the one year guarantee on the harddrive. I definitely plan on bringing my computer back soon to get the data recovery.

I managed to disable my Mac’s OS so well that I could not even get it to reinstall the software or boot to CD. It was my old Macbook and I wanted to give it to my mom, but I was cringing at the thought of what the process would be like at the Apple store. Don’t get me wrong, I generally have really good luck with the service at the Apple stores, but it can be very expensive, and the process of wading through all the high school kids loitering during their field trips was more than I could bear (Pentagon City Apple Store).
So I took a flyer and googled «Washington DC Apple Repair» and up came Expert Mac Repair. I decided to investigate and their prices seemed very reasonable ($ 99 for many repairs, $ 300 for HD replacement, etc). I wound up doing a live-​chat with Oliver and after a bit I decided to go with them.
He overnighted me a box, I put my Macbook in the next morning when it came, and he also had scheduled a pick up later that day, so they had it back the following day. By 11am I had an e-​mail from them that they were working on it.
The next Business day I got the problem diagnosed (I screwed up the software bad) and the estimate $ 99 and gave them the thumbs up and paid, and I will have my Mac back tomorrow.
Throughout it all, they were helpful, friendly and responsive. I will not hesitate to go to them again. In fact, the unease I had knowing my wife’s Macbook was out of warranty is gone now knowing there are there, and fix things well and for a very fair price. Honestly, I don’t think it was fair to them given they picked up the overnight shipping costs 3 times for this repair.
If you are unsure or hesitating, don’t. The service provided is top notch.