The Spa Room

I really enjoyed the Couple’s Massage Class my husband and I took with Mary. She was excellent — very knowledgeable, encouraging, and friendly. She went above and beyond to make sure we really understood the basic techniques — spending as much time as needed with each of us until we got the movements down. It was a great bonding experience for my husband and me and I would 100% go back to The Spa Room to get a massage from Mary and/​or Couple’s Massage Class round 2 to learn more advanced techniques.

Bait and Switch. Steer clear unless you like wasting your time!
I bought a groupon for the Private Massage Class and paid extra for the weekend slot. I contacted The Spa Room on the same day I purchased the Groupon and was told by Mary they didn’t have any weekend availability, and asked if I would like to come in during the week instead. I again reiterated I purchased a weekend slot, and Mary replied that if I didn’t want to come in during the week, I should contact Groupon and cancel. I pointed out that the weekend deal was still available on Groupon, and she stated something to the effect ‘that’s Groupon’s problem, not mine’ After several email trying to work something out, I contacted Groupon and let them know the circumstances and they refunded my money. The Groupon rep also stated they will be contacting the business to see what the issue is since the posting is still up for weekend classes, but obviously they are not able to deliver.
After reading other reviews stating how bad the massage class is, I am glad I was able to get my money back!

Mary is wonderful! I took advantage of the Groupon special for the Massage 101 class for couples. It was sooooo awesome! Who knew massage was an art… or a science… whichever you prefer ;-) Mary was extremely patient with my boyfriend and I (I struggled more than he, so she dedicated most of the time to teaching me). She actually ran over time, but she never rushed us. She made sure to address any issues we had or preferences for massage, as if we were getting actual massages. Although we were very aware that we were in a «class setting», it was very therapeutic and very relaxing. My boyfriend even fell asleep lol. He may have gotten a 20 – 30 minute massage when you remove all the pauses for instruction. I call that talent ;-) I definitely recommend this class and we’ll be back to see you soon, Mary. Thanks!

I don’t understand how this place gets such good reviews. it’s completely overrated.
I ordered a Groupon for a private couples massage. First we show up, then Mary gives us a 30 min lecture on massage and the use of massage. It’s like why don’t you just give us a pamphlet to read about afterwards. It was a complete waste of time. Then when we actually get to the massage, make sure you and your partner are the same height, because the table does not adjust and you either have to reach up or bend down when massaging your partner.
Basically you pay $ 99 for a lecture you could get in a pamphlet that has nothing to do with massage techniques. Then you actually only do about 10 mins of massage on your partner. I honestly would have spent my money better had I spent the same $ 100 at a massage place at a mall. Avoid this place at all costs!

I was raised holistically, having had all sorts of body work and massage and reflexology my whole life (yep, I’m lucky). I’ve seen all kinds of set-​ups and all kinds of practitioners: schools, individual’s homes, medical offices, relaxing rooms… all of it. I’ve even run the training program of a Somatic Awareness center in MA. So, I’ve seen a lot and am glad that there are so many different environments and modalities available for healing, self care, relaxation.
The Spa Room is not for everyone. You want a lux experience where you can disappear? Maybe the Spa at The Oriental is more your speed. You want a set routine with products you see for sale in department stores? The Red Door for you. (I’ve had some very nice foot massage & pedicures there!)
But when you need people to take care of you, because your body hurts, because you are struggling with your health, because you’ve had too much stress, The Spa Room is for you. If you need practitioners who are caring because of who they are and the lifestyles they embrace, not because they put on a manner like they put on a uniform, then The Spa Room is for you. If you’d like to try something new, like really well-​made natural products (including Red Flower, which is amazing stuff. The closest place I can buy it is NYC other than The Spa Room) or some new ideas or some new body therapy, then The Spa Room is for you. If you are missing the Holistic Health center you used to go to in southern Vermont or western Massachusetts, then The Spa Room is for you.
I’ve seen both Mary and Jessica repeatedly, and both are both skilled and also «intuitive» in their practices, uniquely sensitive to my needs as a client. Most recently I’ve been seeing Mary for a unique body work I have not experienced before. It is more active than massage; and more passive than Hanna Somatics. And it is incredibly, incredibly gentle, as is Mary.
If you think The Spa Room might be for you, I suggest you get in touch. They’ll help you out.

My boyfriend surprised me with a couples massage 101 class with Mary the other weekend. What a fantastic experience! Mary walked us through a number of different types of massages and we learned proper posture for giving massages. Mary is very warm and energetic and she was very enthusiastic about sharing some of the secrets of her craft. I’d highly recommend this class to others. It’s the class that keeps on giving!

Great space, great massage! My boyfriend and I each received customized massages to fit our needs. The staff is professional, courteous and skilled with their hands.

I found the Spa Room to be a hidden gem. The therapist, Heather, was really welcoming and pleasant. The massage was great and I left feeling incredibly relaxed. I came in because I purchased a voucher for the massage/​facial and was very relieved that my experience was as great as it was. I appreciated that the spa was very clean and comfortable too. Although it wasn’t fancy, it is definitely a place where you can feel at ease and just enjoy your service. It’s also very close to the metro and very easy to find. In short, the Spa room offers great service for the price and I would certainly recommend it.

I went here with a gift certificate, and after reading the reviews here, booked a 50 min appointment (with a silk glove enhancement) with Stephanie. I definitely recommend Stephanie!
It was about a month before my wedding, and we discussed where we’d like to focus on at the beginning of my appointment. She was on time and did the full 50 minutes (I hate when they cut it short «to give me time to unwind»), and the whole session was so relaxing I fell asleep towards the end! I think that’s the best indicator of a good massage :)
I was so happy with her that I booked her again right afterward just before the wedding, and she again delivered and made me a very relaxed and happy bride-​to-​be. I also remember that Obama was visiting in the area that day and I was worried of being late with all the detours, but they were understanding of that as well. The room itself is a bit small but clean and warm, and I didn’t notice the noise from the street at all, especially with the soothing music on.

I purchased a Travelzoo deal for a 50-​minute massage and 15-​minute facial cleanse.
I was hoping this wouldn’t be the typical «since it’s a voucher, the service will be mediocre» but it was. I was supposed to have a total of 65 minutes but my massage therapist (Suzana) did everything in less than 55 minutes. Also, the hot stone massage consisted of extremely hot stones that made my massage uncomfortable. and her overall technique wasn’t the best.
I would not recommend this spa.

I went to The Spa Room based on the suggestion of my amazing LMT Melissa Steger who retired to stay at home with her two children.
I don’t remember who gave me my massage which might say something. She was fine. I would go back to her but she was not amazing like Melissa. I probably should reach out to find out why my old massage therapist recommended them.
The set up is sort of strange. It is in an apartment building and you have to have a code to get in then you have to go to The Spa Room. When it was time for my massage, we went to still another room. It was clean and mostly quiet (it’s located on Wisconsin Avenue in an apt bldg. so it is not the amazing quiet I expect when I go for a relaxing massage).
I didn’t leave feeling amazing but it was a good massage. I like to feel like a new woman after a massage.
I might try them again. Haven’t yet decided.

Melissa is a true professional and made my first spa experience informative, relaxing, and an overall 5 star experience. I was given a gift certificate for a 30 minute massage, and this was my first time going to a spa. I will definitely be returning.

Stephanie is the only reason The Spa Room isn’t getting one star from me! Her customer service skills deserve commendation after the mess that was my appointment today. Stephanie’s massage was remarkable and helped relieve tension in my neck and shoulders, which was much needed.
Though Stephanie rescued my appointment, I am very disappointed with Melissa. I had a scheduled appointment for 1:00pm. I live on the other side of the red line so left an hour ahead of schedule to make sure that I arrived with enough time to fill out necessary paperwork, etc.
Well, I arrived to The Spa Room and let myself in using the code in my email. How bizarre, though: no one was there. Literally an empty waiting room with nobody inside. I set my purse down on the couch and poured a glass of cool water which was set out. After 10 minutes of waiting, I saw that there were several clipboards with client info sheets attached so figured it would be wise to fill this out so as not to take away from any scheduled appointment time.
My appointment time came and went and I saw Stephanie walk into the room at about 1:05 or so (after 15 minutes of me waiting alone). Once she realized that Melissa never showed up, she was very helpful in trying to get ahold of her. Ten minutes later, she discovers that Melissa is not even in the building so she stepped in to offer me my scheduled massage since I had traveled a while specifically for my appointment. A half-​hour after my scheduled appointment, my massage began (which was generous of her to step in for her colleague’s failure to show up).
The only disappointment was that the hot stones were not prepared as scheduled, but Stephanie offered me to substitute this treatment for another. As stated before, her services were wonderful and I have no complaints there. In fact, I am impressed that she was able to get me so relaxed since I had been stressed leading up to this appointment and the Melissa no-​show didn’t help. After the treatment, Stephanie was as friendly as can be and apologized for the mishap. She also offered me a gift certificate for a future service, which I am honestly only using because of her. If not for her positive customer service, I would have written this place off for good after my check-​in experience today.
Kudos to Stephanie, but otherwise maybe even call ahead to make sure the person you schedule your treatment with shows up…

Only because there is no way to rate 0 stars do I even give them 1 star. I received a gift certificate and a voucher for my baby shower. The terms were not clear, but I booked a prenatal massage for myself and a back massage for my sister so we could enjoy some down time together before my baby is born. For two weeks I looked forward to today. I was so excited to see how many great reviews and never thought I would leave as disappointed as I did. Now all the great reviews may be because there are different staff performing services – unfortunately I was booked with Suzana Caro, LMT, NCTMB, CD (DONA) Licensed Massage Therapist, Certified Doula-​much to my shock a certified Doula as well-​those babies must cry a couple of extra tears if she helps deliver them – RUDE and UNPROFESSIONAL does not begin to cover it-​and I am 9 months pregnant today!
We arrived 10 minutes late-​we attempted to call but no one picked up. Um-​We left Rockville over an hour before our appt-​we were on time except parking is impossible. I was booked for 45 min Prenatal Massage, sister had 30 min. So I undestand-​dock me 10 – 15 minutes. But from our arrival she looked like miserable and would not even give us eye contact. She takes me to the massage room and says I will still be charged the full amount, but she can only perform 10 min of massage time! I said, no its ok, I will just reschedule and you can just massage my sister. She said I was not allowed to reschedule and the Gift Certificate was void?! My sister questioned why and she responded «well you were late and that is your problem not mine.» She could have handled thing in a much more professional manner-​and could have allotted us 30 min each. Instead she opted to be rude, attitudinal, and wanted to take our money for doing nothing.
I called a really nice girl answered, she must be one of the women everyone raves about – helpful, patient, and really wanted to assist me not leave so upset.
The manager/​owner Mary Szega– really seems easily frazzled. While there could not figure a solution. Really should have had Suzana step out to hear us out, she is the OWNER and could have found multiple solutions, but instead told us a story of kids putting their money together to treat their Mom for a Mother’s Day treat, the mom, like us, was late-​so Mary shared she felt bad but did not render services, voided her gift certificate, and did not grasp why the mom was so upset. How can she do that-​take people’s money, not render services, over clients being a bit late. And not just taking some of the amount but all of it. She seems nice and intends to do well, but seems to lack good customer service skills.
At the end, she did send an email, trying to correct the situation by having Unilocal refund my friends money. So we appreciate that.
However, I will never forget this bad experience and would not recommend buying any of their deals without calling and asking for CLARITY in what the complete offer entails. ALSO-​DO NOT GO TO SUZANA CARO – I REPEAT – DO NOT GO TO SUZANA CARO! She was horrible-​just seems like a bitter person more concerned over the money than over providing a friendly experience for a first timer! I cannot describe just how much of an awful human being she is and how bad she treated a pregnant woman who was nothing but nice to her. I have never said to someone that I don’t like them, but I told her today.
Such a shame. I do not recommend SUZANA-​especially if you are pregnant.
The business may be ok, but she is someone they can do with out.

This is a GREAT place for a massage! I’ve been many times — the atmosphere is perfect and Melissa Colburn is fantastic!
Melissa’s massage style is just right. She asks all the right questions and she actually listens to the answers. I appreciate the time that she takes with me every single time that I visit. Not only does she care about what my troubled spots are but she also considers what is going on in my day-​to-​day life when determining the best course of action for my massages.
I would highly suggest Melissa for any kind of massage and for any kind of client. From those who get frequent massages to first timers, give these folks a try!

I first came to the Spa Room when I purchased the hot stone /​facial cleanse deal (after checking out their reviews on Unilocal first, of course!). I randomly chose Tyler and that was a great accidental choice! He asked a ton of questions about all my aches/​pains/​past physical activity etc. and we agreed to skip the facial cleanse to get more massaging time (yay!). He did an amazing job on my neck, which harbors years of tension, has alignment issues, and gives me headaches — it was like having it dissected and reassembled, knot-​free. He also found all kinds of other spots where I didn’t realize I had tension/​pain. I felt great for days afterwards. I’ve gone back a few times since and have had equally great results. He tends to go past the allotted time to keep working on trouble spots, which I appreciate!
So, it sounds like most of the therapists here are pretty great — they are pretty serious about who they hire. But I’ve stuck with Tyler so far. He is super talented but also has a ton of knowledge about how the body works — definitely recommend. I will be doing some Feldenkrais sessions with him soon to figure out my knee and hip pain, too.

I came in this past week (week of ¹²⁄₂₀) for the first time to redeem a gift certificate I received fir my birthday. I have been experiencing discomfort, bordering on pain, in my trapezium and neck muscles for several weeks and wanted to get it massaged in hopes to alleviate the pain. My massage therapist, Jessica, asked me several questions before hand and then jumped in to work on the areas. She spent almost the entire time pulling, kneading, and stretching my pained muscles; sometimes it hurt, but I assumed she knew how far to go without causing more damage… and I was correct! I woke up the next day with no discomfort in my neck and much less in my shoulder area. Jessica even suggested that the neck pain was probably from overcompensating too much to alleviate the shoulder pain.
I have always been a firm believer in massage as therapy and Jessica is truly impressive. At first I thought it would be too much time spent in one area of my body, but 50 minutes flew by so quickly. I will definitely come back for more work.

My boyfriend and I visited The Spa Room tonight for the first time after buying the Travelzoo special of a hot stone massage with wild rose facial cleanse (50 minute treatments) for $ 79 and the experience we both had was amazing!
When we bought the vouchers back in October I tried to book online but couldn’t find a good time and date when we could come at the same time. When I called however, someone was very helpful and we were able to find tonight as a time that worked for us both and allowed us to come after work.
We drove to the location for convenience, although I understand it is easily accessible by metro as well, and had no trouble parking. There are plenty of side streets with 2 hour parking until 8:30 pm which should be plenty for even a 90 minute massage.
When we arrived the building looked like an older apartment building. You would never know a spa was inside. The front door was unlocked and no code was needed. Inside we used the code that was provided in the confirmation email (what a convenient touch!) and let ourselves in. We used the restroom in the waiting area and helped ourselves to some peppermint green tea.
My masseuse was Abby while my boyfriend saw Sally. We were both very impressed. They both focused on our trouble areas and used plenty of pressure — the best kind of massage! The hot stones were great and were put to good use on our muscles. The rose water cleanse was nice, and relaxing, but not something I would go for again.
I thought the price regularly, $ 140 for 50 minute hot stone and rose water) was a bit high for the area but the cost of only $ 15 to add on hot stones will certainly make their hot stone massages competitive in the area. Other Unilocalers have mentioned their monthly specials and I will definitely be looking for those!
After visiting The Spa Room I understand that the business began as literally «the spa room» and has since been expanded to four rooms. Given that they close at 7, I think booking appointments after work hours can be tricky but as in our case, we were able to find a time for both of us and the wait for an appointment was well worth it.
We will definitely be back again to use the $ 30 credit awarded through our Travelzoo deal! I highly recommend this spa and our massage therapists to anyone in need of a great, professional, deep tissue massage!

The name of the business, website and actual office were contemporary but it was stuck in a very old brick building, in fact it was right across from Mickey D’s at Tentley. I walked up to the door and it was locked (I think only on Sundays), after re-​reading my email about using some code to unlock the door I tried to use the key pad it ended up dialing for someone. As I was calling the office, Tyler my masseuse walked out to open the door. He was very polite and friendly. He led me to the office to fill out a form. I used the bathroom quickly it was small but they really tried to make it nice for customers.
I also asked if the facial that came with the package, could be skipped since I didnt want to wipe off the makeup he was flexible about replacing that with a longer massage. My massage included hot stone but there was not quite a prepared flow instead he focused on the problematic areas that I pointed out in the form. I also told him that I pulled the area below my shoulder blade the night before he suggested to massage the psoas which was overworked because I use the pilates reformer everyday. He took some time to massage and relax the area. After the massage the remaining soreness around the shoulder blade was eliminated.
I enjoyed their innovative focus on muscles that were not traditionally massaged or paid attention to. The masseuse was knowledgeable, patient and listened to customer’s needs. I would definitely go back again.

Great and attentive massage. The location is easily accessible. The staff are wonderful.
I only wish I lived closer to frequent this establishment more often.