Department of Motor Vehicles

their late fees are pure theft, these people will have serious karma coming their way in life. Truly disgusting … my excuse? none except too busy juggling in life, imagine a low income minimum wage single parent trying to pay these exorbitant registration fees? and god help them if they can’t pay in time .
shame on these people …

The dmv staff was pretty friendly and it was not super crowded! This dmv destroys the «dmv is hell» trope.

Very small office. Staff are over worked, stressed and on the defense. Always a line out the door. After waiting for 3 hours I almost got kicked out without getting what we came for. The worker could have explained the options before just handing me off to a supervisor as «unruly.» She pushed the button for the next customer, we were NOT finished. i may have been loud in asserting myself, but the worker ended up doing what we came there for, while the other customer waited.
to have a good experience at this office i recommend getting an appointment at least 3 months in advance.

Turns out that teenagers can get a permit if they forge their parents or guardians signature, not good. It’s scary actually… There are some forms parents can fill out at the DMV to stop the permit. What a waste of time!!! If there’s an accident the PARENT/​GUARDIAN will be responsible per DMV.

I made an appointment and got in and out very quickly. I’ve been here at least 4 times and every time the people are very nice and friendly. Getting my vehicle registration fixed was easier than expected.
If you bring in all your proper documentation and make an appointment it will be a painless experience.

this place was actually painless! got here right when they opened and the guy who opened was actually happy and crackin jokes!
tip: MAKE AN APPOINTMENT, everyone kept cutting in front of the line because they did that, so i’m sure had i done that i would have been done faster

For a dmv this place is pretty rad!
I went to the Capitola Location first, it was packed! With a 2hr wait I was over it. I knew there was a Watsonville location i just didnt know where. But my gps did!
20min in and out for a duplicate license as a walk in.
AMAZING RIGHT???
Plus I had other questions about my new car they told me to go grab my papers and would tell me what I needed to do.
The lady at the counter (I wish i knew her name! She was african american) ROCKED!!! She took my papers, organized AND highlighted them.
do i need to say more’???
Oh maybe just a note that the watsonville location cant do everything the capitola branch can. What i know they can do is licences, testing, registration… check the website for a better list.
But if your short on time and you have an easy thing to take care of…
GO HERE.

This DMV is almost never crowded, especially during mid day. It’s still the DMV, and the lady who helped me the other day was super dense. She just kept repeating the same thing over and over again, while I kept repeating back: «I don’t want you to do that, I want you to do this…» Usually I have a pretty good experience at the Watsonville DMV, though. At least, as good an experience as you can have when visiting them…