Gleam Clean Carpet Cleaners

I would like to consider this drama closed. Please deliver your best quality service…

I called and explained what I needed done, they gave me a quote for $ 75 cash. They got to my house and immediately raised the price to over $ 200! They said I would need multiple treatments and that we would possibly need to replace the padding! I called Comptons in Waxahachie and they did an amazing job for $ 100. So disappointed in Gleam Clean. It was scheduled for last Tuesday November 24^th @ 4pm. Brandon came to my home in Waxahachie tx and told me it would be over 200. I told him the quote was for 75 and he said he was sorry but he would need to use enzymes, at least a gallon. I told him I would have to talk to my husband and he said he understood.

Before i even begin i want u to know that no one is mad or upset. The truth is the truth! Yes your company came to our home & did a unsatisfactory carpet cleaning job. Were not friends were Double C as you mentioned & i called the company back myself & spoke with a guy dont remember his name but he said he was the owner/​mangr something. He told me if his guys did a bad job he would send them back out that Saturday because we had the service done during the week. Well many Saturday’s have gone & pass but its funny how when a review is written about our experience with you we got a call months later. No i dont want you to make anything right as the message said & no i will never use your service in the future. You say you looked up our info in your system & have no record but i have a record of your company cashing my check. Just clean your customers home the way you would want someone to clean yours if your were paying for the service & keep it moving! Have a nice day!
K.W

Stay away from this company. We were ripped off, the owner promised 35 dollars back and he never made good with the promise. They way overcharged us. This was a complete disaster. I had a friend get the same treatment, lots of promises and they never made them good. Plus a promise to come back for a cheaper rate and they never did that.