A friend recommended this place. She said they have great pedicures, which it looked like it was. I called to make an appointment at 5:30. I was told to sit at the pedicure chair and then waited for 45 minutes. The girl next to me was waiting for an hour. The both us of sat there and watched other people walk in after us and have their pedicures started. I am always hesitant on trying a new place. I was hoping that with my friend recommending it, that it would be a great experience. As The girl next to me and I walked out(on the phone with another salon to see if they could squeeze us in before closing) no one seemed concerned. I understand it is the start of spring and they were busy, but they shouldn’t have given me an appointment. This will be the first and last time I visit here.
Melissa P.
Place rating: 5 Hackensack, NJ
Honestly, I don’t understand any negative reviews about this place. I first discovered it on accident and have been coming here religiously every two weeks to see James ever since. James is seriously THEBEST and I wouldn’t allow anyone else to take care of my nails. The service is never rushed(even on a busy weekend morning) and I come away completely happy each time. The rest of the staff is just as wonderful. I drive here every other week from Hackensack and it’s worth the mini trip. Can’t say enough good things about this place, it’s my favorite.
Amy C.
Place rating: 1 Sunnyside, NY
I would LOVE to give you a review on this establishment however, when I walked in with 3 friends at 6:02pm on a Saturday night to get manicures we were told that they closed at 6:30 pm. I smiled and said GREAT, we just made it. The rude woman behind the counter yelled, WECLOSEAT6:30!!! I was shocked. 5 workers standing in the back looked as shocked as we were. I was amazed how 4 people would be turned away away so rudely. Especially since half their workers were just standing there, Will NEVER go back again and will let everybody know why…
Cathy M.
Place rating: 4 Goodlettsville, TN
I went to TLCNAILS out of location convenience. I’m visiting here and wanted to stay close by. I was a walk in and only had a 5 min wait. All I needed were polish changes to my fingers and toes but I am very happy with both. The employees didn’t speak in a different language at all. All were friendly and courteous. The woman who worked on me was very careful and precise. The prices were a little high to me(18 $)but I come from TN. There I pay 10 $ for hand & feet polish changes. Very clean everywhere and saw them cleaning the foot soak tubs after each pedi and opening a fresh pack of tools for each client. I’d go back when visiting again.
Jessie V.
Place rating: 4 Wayne, NJ
I’ve been coming here for the past few years now and they do a good job. I usually do my own nails and some would say I am a little obsessed with the way they look. That being said I am very critical about the nail salons I pick. I don’t really have any bad things to say. The place is clean and the staff is friendly. I hardly ever make appointments and yet the longest I’ve waited is 5 minutes for a pedicure. They pay attention to what they are doing and cleaned up my cuticles nicely. The only thing I wish was different is the nail polish selection. They have a good amount but for someone like me that is always looking at Essie and O.P.I’s new colors I would like to see a larger variety.
Dj L.
Place rating: 1 Wayne, NJ
Came here because it was recommended by a friend. Experience left a lot to be desired. Chairs uncomfortable and do not go back far enough for long legs(I’m 5’7) Had to demand clumpy streaky nail polish on pedicure be redone. While asking for it to be corrected girls were all speaking Spanish with each other about me which to their surprise I understand and speak. They were stunned when I responded. Second polish going on — old girl stops and new girl starts to paint stops and adds nail polish remover to the polish… which is incorrect. Absolutely rude and unprofessional. Never will return or recommend. Walked out with toes unpainted with streaks of old polish visible. Refused to pay. Went to another salon just for polish and they did a much better job So many nail places around better than this.