Gravity Nails & Spa

Excellent experience at Gravity nails! Got a regular Mani pedi, probably one of the best I’ve ever had. The pedicure chairs are amazing and they completely recline you during the pedicure, a little weird at first but then when they are massaging you it was awesome. Manicure was great, lasted longer than. Most. I also had my eye brows done which came out very nice.

I went to another salon earlier that day and had horrible service and bad paint job. Leaving extremely upset my friend recommended this salon. I came in and from there it was a wonderful experience they took me right away and redid my nails perfectly. I was so pleased I got a pedicure also. The nail tech I had was Bella and she was just amazing I loved her and will return. Please good here just a beautiful salon with a lovely staff!

I had a great experience with Vanessa Nguyen who is an awesome artist for permanent makeup… being very skilled with over 20 yrs experience… she made me feel very at ease about this procedure (I had my brows done with a stroke method of tattoo; she is confident and very particular with all she does all is sterile and she is very gentle (no pain what so ever !) I initially went in just prior to Christmas, today she made sure all was perfect in a follow up appointment… she has pictures of her work so I looked at a lot of her past work before I committed. I then made my appointment for my brows and I am a happy camper today !! thanks Vanessa :)

I cannot believe anyone could give this place more than one star if they experienced what I did today. I stopped in for a manicure using nextgen rather than gel because the salon next door told me about it and that it was better. The manager (Caucasian) was barking at the employees (Asian) about where to be. She seemed very curt and matter of fact but I did not let that dissuade me. Everyone manages differently. I asked her what options she offered besides gel manicures and she confirmed nextgen manicures so I asked for that. She put me with nail tech Lulu who set to work on my natural nails using the grinder. The process went like this: she painted some base coat, dipped my nails in various powders, roughly filed them, then painted a top coat. She didn’t clip my terrible looking cuticles. No cuticle oil was used. She didn’t push my cuticles back from my nail bed. No lotion. No hand massage. No nothing. The absolute bare minimum was provided. I’d say the tools weren’t sterilized but she didn’t use any besides a file and grinder. Oh wait, she did fish a cuticle cutter out of a Ziploc bag full of other tools. I excitedly thought she’d use it but nope. She set it aside. This experience cost me $ 45. For that price, I should have received an actual manicure. I debated on saying something to the Caucasian woman but she came off as having a very aggressive attitude with her employees and I was doing my engagement shoot that day and didn’t want a pissy face if she gave me attitude. There’s no way I’d go back. Their pedicure chairs were the coolest I’ve ever seen but Oprah could give me a lifetime certificate of pedicures at this joint and I would never darken their doorstep. If you want to feel raped without an actual sexual assault, visit this place.
Edit: a company representative (owner?) contacted me via private message on Unilocal to tell me what a terrible, pathetic person I am for giving this review. (This individual has only a single 5 star review of the salon, responding to another negative customer review). Perhaps if this representative dedicated the same level of energy to correcting their business issues, as they do making personal attacks, customers would not take to social media to advise others to take their hard earned money elsewhere.

Awesome customer service and clean!

I’m only giving them any stars because it’s clean a nice atmosphere. Other than that it’s an in and out chop shop. Sadly I have been going here on and off since they opened hoping it would get better and because there aren’t any other decent options around. I have never had a consistent experience and have never walked out of there happy with my nails– I almost always end up fixing them when I get home. They are sloppy and quick and pushy on the up sell for pedicures. They paint sloppily and then clean up with an acetone soaked brush. I’m finally quitting them and giving up on the hope they will get better.

I have been coming here since June and have always had an amazing experience. I absolutely adore Evelyn, her skills, and her personality. I am always greeted with a smile and offered a cold beverage if I am required to wait. I love coming for my mani/​pedi and to relax!!!

Only thing they have going for them is the chair. Worst pedicure of life, canceled my manicure after seeing the service they provide. If I wanted someone to just repaint my nails I could have saved the $ 25. Second time trying this place… Read the reviews they are true!

Very disappointed. I have been there a few times now and it keeps getting worse. The first was great, but that women isn’t there anymore. This past time was the final straw, I had the worst mani and pedi ever… on my birthday. I upgraded the pedi to something that was supposed to be better, and it felt OK until I got home. My big toe was sore for two days because she stabbed me with a tool, then the polish chipped a couple days later. I have never had a pedi chip before at least two weeks later. I also felt very pressured into a gel manicure, which I had to explain more than once I didn’t want. I got a regular mani and it smudged before I left, I asked Hannah, the nail tech, to fix it and she just told me it was because I didn’t get gel. She also forgot the top coat on that nail, so it smudged again before I got home. I am just tired of rude nail techs with no customer service skills trying to guilt me into services I don’t want.

I’m surprised by all the bad reviews this place is getting. I’ve been here three times so far and all three times have been pleasant. The nail salon is huge, it has about 15 pedi chairs and roughly 10 or more mani stations. The salon itself is convenient for me because it’s in the same plaza as my blow-​dry salon. So for a night out, I can come here, get my nails done, my eyebrows fleeked out and my hair done.. The pedicures are amazing, the chairs recline completely back to the point where one may think you’re at the gyny, but definitely not the same experience. I can see what other reviews said about being fast. They do all seem like they’re in a rush. For example, I wanted to get my eyebrows threaded, the tech wrapped my fingers with the foil and acetone nail polish remover. Instead of doing the eyebrow threading after the nails are completely done, she wanted to do them at that point. So with my foiled out soaking wet nails, she began to thread my brows. With any eyebrow threading, the client has to hold their eyebrows in a way so that the tech can thread them without pulling out the skin. Hmmm, I kept telling the lady, that might be a little hard with these things on my fingers, but she insisted. Low and behold, I got acetone running into my eyes. Burned like hell, but I lived. The tech was extremely apologetic but now that I think about it, she should’ve given me a discount or given me a free eyebrow threading. Overall, even though I was almost blinded permanently, my experience here has been better than average. My nails always come out looking luxurious!!!

The only thing thats good about this place is the chairs! The girl who did my gel nails used 2 coast of clear 4 coats of color and 2 top coats! It still chipped and when I went somewhere else for them to be re-​done, 30 minutes of sitting with foil on them and it still would not come off! She had to drill it off. It was horrible. Pedicure was not that great either! Chipped after the 2^nd day! Stay away

The service was too rushed and I was not pleased with my manicure. They just wanted me in and out

Worst customer service ever at front desk ever! I gave this place not one but three opportunities thinking it was just a fluke but getting ignored by the lady at the front while I’m blatantly standing in front of her while she helps people coming in after me each time-​not acceptable. Not even a hello. After I said Hi and initiated the greeting and explained the services I wanted she told me to have a seat and that the wait would be 30 minutes. Mean while walk-​in after walk-​in came in and she took every single one of them back. An hour and 15 minutes later I walked out without being helped or even being offered water like everyone else. Shame on you Gravity. The reviews are true. Stay away.

I got some guy that was a supervisor watching the store, answering phones and talking to the receptionist while trying to do my pedicure. Hardly even paid attention to me or to my toes. First and last time. On a good note, pedicure chairs are awesome!

Very disappointed in this salon, I was expecting better. In my opinion it is your typical chop shop, don’t be fooled by the looks of the salon! That was my experience. They want you in and out. I went in for a gel polish manicure and was out of there in about 20 minutes. A gel manicure should take longer then that. She did each step so quickly it was done half ass! They were not filed evenly, polish was messy. When doing my cuticles she put the gel on then took the stick and made one push back on each nail then wiped it off… now what is that going to do, why bother? Overall I could do a better job doing my own nails. Very irritating experience.

Don’t get me wrong the pedicure was great. Whatever you do DONT get your nails done there. Worse nexgen ever.

I walked into Gravity Nail & Spa on the recommendation of a friend. I was very impressed by the look, cleanliness, and décor. Every technician uses hospital type sterilized utensils for both manicure and pedicure. The pedicure chairs are very unusual and comfortable. I am very impressed by the friendliness of the staff especially the Manager, Sara. She oversees everything striving for customer comfort. I admit, I am a little «picky» about the look of my hands and nails— Gravity Nail & Spa is the place— try it!

Very clean very polite and they tend to the client !! Tan did my nexgen nails he’s very attentive precise and a perfectionist… Everyone around me seemed happy with their services and all the techs were engaging with their clients …

I had the WORST manicure pedicure ever. Hours after my pedicure, my feet were like sandpaper attaching to my blanket! My manicure with an hours was already chipping. I called to speak with the owner he was not available so I left my name and number and had received return phone call. Two days later I decided to walk in to discuss with the owner. I was (hardly) greeted by Sara with a complete attitude. Her response was «that is what happens with nails».
For $ 35, take your money elsewhere as there are many nail spas throughout the Wellington area that are far better, and appreciate your business.
As they say ’ don’t judge a book by its cover’ — Yes it’s a beautiful spa, but their service stinks.

I had my nails done on Saturday ¹²⁄₆ and on Monday ¹²⁄₈ my gel manicure had completely lifted on 3 nails. I always get gel manicures and this is the first time its lifted in the first couple days. I thought you pay more so it last longer? I must have been mistaken. I also have bubbles in a few of my nails.
This place is has a great look and feel to it but the actual work is very poor. This was my first time at Gravity Nails and Spa and I will now not return since my nails look horrible a few days later.
What a waste of time and money.