Came in recently because I had some questions about my new phone. The staff was very rude especially the David. I will not be returning to that location EVER!
Sean R.
Place rating: 3 O'Fallon, MO
This is a small AT&T store next to Home Depot and behind the Chik-Fil-A parking lot on Wentzville Pkwy. I’ve also been to this location twice(like the Hwy K location) to purchase and exchange phones. The first time I was sort of railroaded by a CSR that added the wrong features to the account — a call to customer service was required to fix those issues. The second time was an exchange of a defective S3 for a Note 2. This was a recent trip there, and it went a bit better. The wait here during the day is 5 – 10 minutes, and the people are generally friendly. However, the phone I received(while paying full retail for) turned out to be refurbished. It was in the orange/white/blue box without accessories, etc. I needed to go to the Hwy K location to get a real retail-boxed phone… So keep that in mind…