Hampton Inn & Suites West Bend

Nice rooms (I stayed in a king suite with pull-​out bed) and a hot/​cold breakfast with a variety of items, from make-​your-​own waffles to eggs, fresh fruit to pastries, cold cereal to yogurt. Coffee, tea, juices, too. Friendly staff and the beds at Hampton Inn are some of the best in the price range. Located within walking distance of restaurants and a Walmart.

Nice location — Courteous help — Nicely furnished room — Complimentary breakfast is a nice touch and the internet in the lobby (which is nice) is strong.
Room has fridge, microwave and bar sink. Walmart is next door (or across the street, or behind the hotel)
The only «complaints»?
— Really needed a late checkout but couldn’t get one.
— Digital check-​in did not work (room not ready when ordered). That is a cool feature where you can actually pick your room (from the app) before you get there.
All in all a nice choice.

Used this Hampton for our wedding block of rooms. The coordinator, Stacy, was great to work with and quick to respond and return calls. They had good incentives for booking a block of rooms and we received our room free for having a minimum number of other rooms filled. Everyone that stayed here seemed really pleased and they allowed us to host a small breakfast in the morning as well. The rooms were very clean and beds were comfortable.

Typically good Hampton Inn. Not a bad location but as it has been pointed out before there is not much competition in West Bend. The only bummer was the breakfast. Usually Hampton will have a no-​frills breakfast but it will be edible. This stuff not very edible except for the boxed cereal and yogurt. Good staff and the room itself was fantastic with a good selection of TV channels.

A very nice hotel with a convenient location, however, West Bend, WI, with all due respect, doesn’t have much hotel competition. Firstly, the good part: the hotel was attractive, new, clean, comfortable and I love their beds!!! It was a very nice facility overall but, had minor deficiencies which irritated this business traveler. When time is limited and one has to adhere to schedules, these issues are quite annoying.
Heating and Cooling: HVAC unit did not function on a low fan setting. HI setting was very intrusively noisy and resulted in an overly cold room. This may have been an isolated incident and I did not contact the hotel about this issue since I stayed for only one night.
Breakfast: NO COFFEE AVAILABLE at 7:30AM. I had to search for an employee to ask for coffee. Once I asked, the employee was very gracious and responsive. THANK YOU !!! I do believe there is NO excuse for not having coffee available at prime breakfast times. The breakfast was very limited compared to other competitors, however, I would have been fully satisfied if all items were readily available. Also, the offerings were not refreshed and I found myself scraping the bottom of the chafing trays for some remnant of eggs and Canadian bacon. As for quality, the scrambled eggs were swimming in water and only on spoonful was remaining… likewise with the Canadian Bacon. If you entice me with free breakfast, I expect that it is to be ensured that it is available at all times.
Let me emphasize that the room was very attractive and the bed was SUPERB !! However, I need to sleep at a comfortable temperature free of intrusive noise and the AC unit, while providing very abundant cold air, was noisy with its fan.
I stayed only one night in one room and, despite my critique and nit picking, I definitely will stay there again and will politely speak up about improvements that I believe are needed.

Hey, for the money, this place was awesome! The room was CLEAN and the décor was modern. Front desk staff (all three that I saw) were very friendly and talkative. The beds have pillow top mattresses which were very comfy and added a nice touch. Mints on the table and free wi-​fi plus a nice little view.
The part that made this a five star for me was the breakfast, lots of options (eggs, cereal, waffles, bagels) plus a free paper. It was pretty good for being free, not to mention the women working there offered to make me special eggs with out ham because I don’t eat meat. So very nice!

Nice place… clean, comfy… will return happily…

Not bad little hotel … situated close to pretty much everything but still need a car to get around.