Lumber Liquidators

Just had a Bellawood Floor installed on the first floor of our house. Purchased the Bellawood from Lumber Liquidators in West Chicago, IL. My wife and I were impressed with Michael who was very knowledgeable and professional. He was helpful in selecting our wood and worked hard to have our wood delivered in time. The store manager Darek also helped with some of the details and he was also very helpful.
We are pleased with the product and the entire process of buying the wood. We will buy wood for our next project from LL! Our neighbors have had the same positive experience.

Darek was so helpful! He was able to sort out several issues I had experienced with another location. He gave me thoughtful suggestions and was very nice and patient. I highly suggest everyone ask for his help when they go to this location.

Found an inexpensive, but nice looking laminate on their website, which is great for shopping around. When I went into the small showroom and saw the laminate in person, I was really impressed by how thick and sturdy it was. Not the thin floppy stuff of years past.
They had what I needed in stock, with the exception of that little end piece that goes between rooms to transition the floors, so I ordered that bit. It came in a few days later, but I completely forgot to pick it up.
They called, politely, to remind me to pick it up. I forgot again.
And again, a couple weeks later, a friendly, gentle reminder.
Finally, they called me today and and just asked if they could FedEx it to my house, free of charge. I felt bad, because they’ve probably had this darn piece of trim laying around the warehouse for months now, getting in their way, and I offered to pay for it, and they said «No worries. We’ll take care of it.»
That’s above and beyond.
As soon as I have the scratch, I will be buying the rest of my flooring from these guys. Inexpensive, good quality, and great customer service.

So I am looking for some wood floors in my home… I think they just opened this location so I just drop in here just to see what Lumber Liquidators is about… To be honest I wasn’t expecting much-​I thought it would be like leftovers on wood… I was wrong!
The showroom isn’t fancy or big but it is clean and nice inside-​they had a lot of choices! The prices are good and the selection is nice they have everything from white wood to really dark and everything in between-​I was looking for the almost black coloured wood which most places that I have gone into have about 2 choices-​this place had far more.
So I came in about 10 minutes to close (I know shame on me-​bad time to go in). I had some questions so there was Tim who was the sales associate in the store that day-​I apologized to him that I was keeping him a little late-​he said no problem and he was more than happy to answer any of my questions and concerns (I have never had hardwood floors installed)-even though I came in pretty close to closing time I never felt rushed. Time gave me more info on floors-​taught me about what woods scratch and dent easily to those that do not-​underlayment on floors, wood flooring on wooden staircases, that wood floors need to be at your house for a few days to get used to the atmosphere in your home so the wood does not buckle or warp and gave me a referral for installation.
Don’t let the name fool you-​great service with good selection at good prices…