Atrium at West Covina

This place is horrible stay out !!! Roach infestation. The pest control they provide does not work at all. The management does not appreciate you I have been living here for 4 years they don’t care about you only your money. I’m glad I’m moving out soon.

Great place and staff, have been here a few years and haven’t had any problems. Nice gym and pool area and the place is kept very orderly and organized at all times.

I would NEVER recommend this place to anyone. The apartments look great on Workman but when you see it from the back on Thelborn Street you see what you get. Single pane windows that sweat so much that mold is growing inside the windowsill and moisture running down the walls, asbestos! Yes, asbestos all over the popcorn ceiling, the constant smell of pot and cigarette smoke inside your apartment, even if you do not smoke, dog crap in the courtyards, old circuit breakers that need to be replaced because they blow all the time if you plug something new in, people yelling in the parking lot in the middle of the night, catching people smoking some sort of crack or meth in the dumpster room where the trash is (one of my kids also witnessed this) and a heavy metal door slamming all through the day and night so loudly that it wakes you up, also if you have more than one car you are parking a block away on Rowland Street or at the Stater Brothers parking lot. As a potential renter you will be told how they plan to have the city remove the red paint off of the curbs outside of the apartments to create more parking and how they are working out a deal with The American Legion to rent some of their parking but it is all bull. The few visitor parking spots are hogged by all of the non working people. When we moved in we had brand new carpet and paint throughout. We are not smokers but yet our whole 3 bedroom apartment smells like smoke (pot and cigarette smoke). If you open the hall cabinets or our bedroom closet door it smells like an ashtray. The people below us smoke pot and even if they go inside to smoke it still comes up into our apartment through somehow. We do not care about people smoking pot but we should not have it all through our home with our children smelling it. People sit on the steps going up to all of the upstairs apartments in our corner and smoke cheap stinky cigarettes and when you open your door it floods into your apartment. One of my kids has lung issues, my husband is an asthmatic and this is the air we breathe. Opening the windows will not air it out because of the people outside smoking. We have a right to clean air and deserve to get out of our lease for our rights to clean air. There is no clean air at The Atrium Apartments. We have complained but we are told they will take care of it. Then you wind up with pissed off potheads who have now been told that their neighbor complained. Then comes the late night partying and banging loudly because they feel somehow wronged and want revenge. Complaining to MG Properties does no good either because they turn you back on to the management on site and the vicious circle starts again. Honestly, if you are thinking about living here you should search and read every review because I have spoken to several people who are dealing with some messed up stuff here and are just riding out their lease.

Parking Sucks A**…ANY1 live in a 3bdrm, and has ONLY 1 vehicle??? No not in this day & age… The apartment complex took ALL visitors parking„ and making residence pay 40 $/​mth for parking„ TOTALLY NOT FAIR… Ive been hearing from. Linda and Lorrine since moving here ««WE ARE WORKING TO GET RESIDENTS MORE PARKING ««.coming in late night i have to park & walk 2&½ blocks away to avoid getting a 60 $ticket. .along with steeping in dog SH!# and fighting roaches and cigarette butts… this place is paradise

The staff was extremely nice throughout my whole stay. Once I was inside my apartment I felt like it was a pretty nice place definitely had a A lot of room with a huge closet. but the courtyard that I stayed in my residents definitely did not adhere to the community standards… One being all the stuff that they keep on the patios which made the whole apartment complex feel like a dump sometimes. I caught a homeless person urinating on the stairwell multiple times. Halfway through my lease they decided to convert over half of the visitor spots to «paid» spots, which really sucks because all of the surrounding parking is permit only after a certain time so it was impossible to have guests stay due to parking issues. If you have more than one car for your residence you’re definitely going to be in for some trouble! I only saw a handful of roaches during my lease one being outside… The other one was when my neighbor moved out and I feel like their housing once they moved disturbed some roaches they had in their unit. I feel like they are definitely a bit pricey for the area that they’re in it’s a little bit rough and then I was used to especially living alone as a single female. I think that they have a lot of room for improvement (upholding community standards, «fitness center»)

Atrium apartments have changed since. We got new management everything. We ask to get done in the apartment that we live it gets done thanks to the new management.

I leave been here almost two years this is the worst place ever Linda is biased and money grubbing NOT TAKING CARE OF THE RESIDENTS. Negative stars the apartment manager is racist.

Home of the popcorn ceiling, roach and rats. I work late and when I walk to my apartments rodents decided to hang out on my stair case. They just took 80 percent of the free parking to charge for

stay far away. this is like the projects. the hood. i wish i could give no stars. this place is completely h*ll. the manager katie, and the leasing agent lauren are incompetent. they are very rude unless you are a potential renter. they never want to do anything. katie is very ghetto. she rather walk around the office looking in the mirror. i miss the old manager, and i didn’t even like her. there are break ins here, bug infestations, arson, muggings. corporate office is worthless. they only listen to the manager then try to cover their own a**es if something is wrong. everything is cheaply made, so everything breaks. ghetto as h*ll. people smoke weed in front of my door! i smell it everyday and last thing i want is drugs around me. just stay away. it’s a nightmare here. i feel sorry for people with kids here. maintenence is the only exception. for the most part, they are polite and they try to fix things, but like i said above, everything breaks. i’m now looking for a new apt. i can no longer put up with the racist people working and living here. i am at my wits end with this manager. she is constantly provoking me, so im removing myself from this ghetto situation.

I’d like to first start off with a positive note about this place. The staff is very friendly and the maintenance crew is helpful and will try to fix any problems that may arise during your stay (that’s why they get the one star, but just one). Now for the negatives. In the year and a half I have lived here the area has become progressively worse. We have been verbally abused by the unsavory tenants here multiple times and have even had one threaten to hit us with their car when they deemed we were driving too close to them. In the past few months we have had more shall we say «shady» families moving in that seem to bring all their extended family over to crowd the pool area so you can’t even get in yourself and like to hang out outside their doors drinking, smoking, and listening to their music at high volumes. The apartments are spacious but if you happen to get a downstairs unit you better pray that there aren’t too many inhabitants in the upstairs unit. YOU WILL HEAR EVERYTHING! We complained so much about the upstairs neighbors that they were finally forced to move us to another unit and on that same day the people upstairs were raided by police. When I say raided, I mean full on S.W.A.T. team showing up. That should have been the biggest sign for us to leave but we foolishly stayed. Now in the new unit we have even worse neighbors upstairs. They have eight people, you read that right, eight people living in a three bedroom with four of them being children. You can hear them slamming away at the floor, what I can only describe as them trying to carve their names on the floor wih the kitchen chairs, dropping bowling balls in the bedrooms at 3 a.m., and just generally disregarding all noise complaints and rules. The only reason I can come up with for this continuing problem is that they went on the cheap side when building this complex. Poor insulation, floorboards, I don’t know, I don’t work in construction, but I’m sure some corners were cut. Another disgusting problem is roaches. Our original unit was a haven for them. We had the place sprayed multiple times but all to no avail. The second unit was just as bad. You basically get to a point where you just try and ignore them, and hope they don’t join you for dinner. We’ve finally decided to break the lease and move to a more quiter part of the city. We simply couldn’t justify paying $ 1800 a month for a place we grew to hate. I hope you heed my warning. Look else where if you plan on moving out soon. Unless of course you like thugs yelling at you and never finding any parking.

If I could give this place negative stars I would. I only lived here 5 months and it has been the worst experience ever. The apartment is infested with roaches. I have had 5, yes 5 sprays since I moved in here and the roach problem has not gone away. My neighbors said this apt has had this problem for years, even tho the leasing office would like to act like they didn’t know about the problem. No matter how clean you are the roaches will be in your food, cabinets, and dishwasher and all over the kitchen and bathroom. Clearly what they spray doesn’t work but they don’t change it. The manager Katie is a rude and snotty and acts like shes doing me a favor by spraying my apt. I am not the one who brought the roaches so idk why she has an attitude. There is never any parking in the guest lot, which only has 10 spaces that are always taken by the same cars. I swear no one works in this building. The upstairs neighbors have no consideration and their kids run up and down the apt. They painted over mold in the bathroom, Maintenance idea of fixing something is slabbing putty and paint over it and they don’t even do a good job. I’m pretty sure moth of the tenants spoke pot i always smell it when i come home. I wouldn’t recommend this place to my worse enemy. Please save your money and go somewhere else this place isn’t worth it.

Poor maintenance. I had the problem of roaches. The management promised me the pest control will fix it. Although they arrived and sprayed the apartment, the problem continued to persist. I certainly will not recommend this place. You can get better value for your money elsewhere. So avoid this.

I have lived here for almost two years and my thoughts so far is that the atrium is a good place to live. The location is very convenient with a gas station down right next door and a shopping a center right across the street. As for the complex itself, it is an ok setup. I am a college student and I live with two colleges students and I think we can all say that our unit is pretty spacey. The neighbors are all keep to themselves, though they can be loud at times. The management and staff are so friendly and polite, they have helped me with much and I do appreciate. One thing that will comment on is the parking, parking has been a hassle for some time with all the new tenants. But there are nearby neighborhoods that you can park without fearing a ticket. I would definitely recommend checking this place out to see if its for you. But I’ve been here for two years and I don’t have much negative to say about it.
—ri

overly priced for a whatever type of complex. if you go to the front of the complex on workman, it looks very nice and cleaned up but if you were to go to the back of the complex on thelborn, that’s where it looks ghettoooo! this complex is directly across from a rehab facility and next to the back parking lot of businesses such as the american legion. it’s super noisy at night from the people who speed through the lot or transients yelling passing through the lot (probably for the rehab facility across the st).the only convenience of this place is that it’s near many restaurants and stores but that’s it. i lived here for 1 year and didn’t like it. the summer is horrible especially with the old a/​c wall unit (which has not been cleaned in years), you can’t even feel the air coming out and it doesn’t even cool the room at all! and the continuous roaches (not the water bugs that come from outside, but the «baby» ones that carry the eggs).you can place a work order so the maintenance guy can supposedly «fix» your problem but then the issue happens again the next week. i would definitely not recommend this place especially for the ridiculous price it is! im living in a new apt for the exact same amt of rent and with an extra room and muchhhhh cleaner!
i hope the management is reading this but the issues with this complex really does need to get fixed.