Crocs

I wanted to return a gift I received because it didn’t fit and the color didn’t suit me as well. The guy (James) explained that I needed the card used to make the purchase in order to make the return. That’s one thing I didn’t have. He then gave me the option of returning the product for a gift card, or if I wanted to make an order online, he could offer me the expedited service of FedEx rather than USPS. I couldn’t find anything in the store that was my size (13), so I had to get something online. I’ll be getting it this week with the express shipping thanks to James. Thank you for making options available to me and going above the norm.
The store is a bit small but many different sales all around the store. BOGOs and discounted prices. If you don’t see your size ask the person in charge to see if they have it in the back.

This shop is new to the West Covina Westfield. So far the customer service is good and they’re pretty attentive. Great for the locals, now they don’t have to drive to Glendale or Cerritos to shop for their Crocs. If they don’t carry the pair you want not to worry. They can look it up, order it and not charge you for shipping. One can also sign up using email for extra online and in store savings.