NARS

IN LOVE. I’ll say it again: IN LOVE. I am a makeup addict and NARS doesn’t disappoint. Every time I visit this store, the makeup artists are friendly, passionate about the brand, what they do and how they do it. They are NEVER pushy or trying to make a sale. I have worked with ADRIANNE, ABBY and ERIC. I cannot say enough positive things about them. They provide a sense of self-​empowerment by showing you step by step how to create the best looks for your skin type and moods. I’ve subscribed to myriad YouTube channels on makeup application and these artists are bar none. I’ve visited Cleu De Peu counters at SAKS and Neiman, MAC counters at Nordstrom and Chanel in Beverly Hills. Without blinking an eye, NARS boasts the best products and artists.
I’m an avid makeup afficionado and enthusiast with shelves of products. NARS is the only product I seem to keep wearing on a daily basis. The Audacious lipsticks are so smooth, non-​drying and highly pigmented. Eyeshadows cling to eyelids with aplomb and makeup artist Eric taught me to use concealer as a primer and it’s been working better than MAC’s paint pot!
My favorite product is the new Velvet Matte foundation — it’s light, easy to apply and compliments my natual skin tone far better than Makeup Forever HD. Eric and Adrianne taught me how to make the product last longer and created daily nude every day smoky eye looks that were mindblowingly easy and do not require expensive brushes or complex techniques to apply and maintain.
I love visiting this store WEEKLY because I’m never rushed. I can bring my sweet puppy with me and I learn something new and valueable every time.
I’m over SEPHORA unless I need to replenish a product I can’t get at NARS online.
Check out the lounge in the back of the store, too! It’s for customers! If I could, I might live here.

Great store, sales reps are friendly and attentive. Parking is street only. And then you have Dash next store, parking depending on the time and day could be a challenge.

A reason for the sudden interest in NARS is partially thanks to Sephora; the birthday gift this year was two of their lip pencils which I anticipated weren’t going to work on me at all due to their drastic shades, but I’m happy to say both colors work on me for completely different occasions. I still wear the pink satin finish of Rikugien on a daily basis, while I am positive I finally found my perfect shade of red in velvet matte Cruella. Figured a trip to their free-​standing store on Melrose was in order since I was so pleased with these ‘gateway products.’
I finally got the chance to stop by on a late Saturday afternoon, and the visit started off with a metered parking spot right out front, with an hour+ remaining. So far, so good!
Interior space is very nice; more on the minimalistic side, done in white and black. As expected on a weekend, it was a little more on the crowded side, possibly even more so since there was an event going on with a visiting makeup artist. Even though everyone appeared to be busy, I was still greeted by countless employees who were passing by which was nice. The scent in the shop was also intoxicating, as I discovered the culprit was a NARS candle in Jaipur (the red votive). A sitting area was in the center of everything within the store.
The staff who work there are not outrageous like you may find at your local MAC, but they are just as attentive and creative, if not more so. Hadia (rhymes with Claudia) was the artist who I started a brief conversation with; she was extremely friendly and not pushy AT ALL, which is what I was dreading. I believe she had a set appointment, so we did have to part, but I would definitely recommend her; as she seemed to know the products best for the customer. Trisha (who was reviewed well on here) was also another kind face that made sure I was taken care of, even though she was with another client.
Just stopped by again recently to purchase, and will update when I get the chance.

Came here yesterday as it was Cyber Monday and usually stores have discounts! Heard about their 20% so I had to come in especially after my terrible experience with my NARS foundation breaking in the bathroom floor :(. R.i.p. Lol… Anyways I got helped by a girl named Phuong and she was just the sweetest ever! She is very detailed and elaborated about each product that she used on me. What it’s for, how to use it, etc. She gave me a mini makeover with a smoky eye that was quick and easy which I loved. I’m a mom so I’m always trying to rush out the house which means not much time to spend on my makeup unless I have someone watching my baby. The technique she used and what she showed me yesterday. I was able to achieve the look in under 10 min! I ended up spending over $ 250 in products but each penny was very well worth it as NARS is one of the best brands out there (in my opinion). Phuong made me feel at ease and she def made me feel comfortable and lovely. My bf even liked my makeup a lot which is a plus. Thank you :))))))!! Btw, this place is very dangerous. As you will for sure walk out with more products than expected lol. I initially came here to only get two items lol and walked out with 8!

okay, first of all, when i found the NARS boutique store while driving on melrose one day, i had never been this excited before in my life. NARS is one of my all-​time favorite make up brands, and you can find their stuff at stores like sephora or nordstrom, but not their whole line, and not all limited edition items, so of course i had to stop by this store to check some stuff out. i went in not expecting to spend money at all, but instead i walked out with a bag of beauty products that i am 100% happy with. a woman, whose name i dont remember, helped us out, and she was so nice, and helpful and let me and a friend try whatever product to see which ones best suited our skin. but im sure all the workers at this store are great at helping customers out. i was so happy with my experience at this NARS boutique, and im so excited to come again!

Hi Ladies! Do NOT go to NARS on Melrose. Yesterday I came in for an event where I would be spending minimum $ 85. I was casually in the boutique a week or so ago and ended up buying over 150 $ in makeup. I came home and didn’t really like two products after seeing them in different lighting. I came back to return them right before I was about to get my makeup done for the event when the manager came and told me I had reached my return limit??? I was appalled. I told her in the last two years I’ve maybe returned three times or so but it’s only been one or two things each time. I never go in and just buy a lip gloss. I buy several makeup products that are usually part of a new collection. If I didn’t go in so much, I wouldn’t even be buying anything to return! I usually keep everything. She told me they are losing money on me! Is that a joke? Yes a multi-​million dollar international company is losing money on my 50 dollar return. That’s absurd. They have a 30 day return policy for a reason. Never in this country have I been treated this way. She said they have the right to refuse any return. Any lawyer knows that is a non-​binding statement. No where in their policy does it mention a limit. She made me feel like I came in every week, bought a thousand dollars in makeup and returned it all the next day. This would never fly in a department store. I am absolutely flabbergasted. I think we’d all agree that if someone spends hundreds of dollars and returns 10−20%, the company is still making lots of money. I mean it’s absolutely comical. Not to mention I hadn’t been there in MONTHS. I am a loyal NARS customer. About 80% of the makeup I use is NARS because I have been so loyal over the last two years. So who is she to tell me they lose money on my return, especially because I was about to buy more that same day! This was the last straw. After several terrible experiences with rude makeup artists in the past and now this, I told her to do my return and that I am leaving. I understand if they have no returns for events, but this was a casual walk-​in. My friends and I will not be returning to this boutique. I work in beauty and fashion and write reviews for the company all the time. I highly doubt their PR team, whose contacts I have would like to hear about their stores pushing away customers. Did I mention Francois Nars himself was in the boutique that day? She’s lucky I didn’t escalate this further while there, as my best friend and attorney was standing right next to me. So ladies, I highly suggest you purchase your NARS at Nordstrom or Sephora. Have a lovely day!

This is a review for a makeup application not the store. The store itself is great and I always come here to buy my makeup. In my experience everyone has always been helpful and attentive. For all these reasons I went to get my makeup done there with my cousins for the welcome party for my wedding.
I was generally unhappy throughout the process because she kept asking me what I usually do for makeup and I kept having to tell her over and over that I don’t wear makeup regularly and needed her to tell me what she thought would look best. Meanwhile my cousin’s makeup application was going flawlessly. After finally finishing the makeup looked pretty good and we went to the event. The next day when I saw the photos I looked crazy! The makeup she put under my eyes wasn’t blended in and looked super white! (I have dark olive skin). My cousin said it looked like I was wearing a Mardi Gras mask. It was so terrible, glad I didn’t get my actual wedding day makeup done there. Never again.

The entire store has a clean, friendly vibe and doesn’t have the heavy handed sales schtick at all. Peggy helped me and she was fantastic; she took her time finding the right products for me and was helpful and attentive without any pressure to buy things that I didn’t want. I will definitely go back, it’s a much better experience than Sephora or department store make up counters.

My friends and I recently were in LA and noticed a NARS store! We honestly didn’t even know that NARS had their own retail stores, figured we could only find them in department stores. My friend happened to be looking for a certain lip color, so we all went in. We didn’t have any intentions in buying anything for ourselves, thought we’d be in and out. We were greeted by this very friendly blonde girl (don’t remember her name) who helped my friend find the lip she wanted. She ended up asking if she could show us a lip color, a gloss, and eyebrow pencil. and slowly but surely she helped all 4 of us all find things. We ended up spending a good 45mins in the store. It just goes to show that good customer service definitely sells products. We were all happy with our purchases and will definitely visit again!

Love this place! The girls that work there are very knowledgeable and encouraging. I have been a huge fan of this brand for years and so excited to have a store here in southern California. The store is very clean and well organized. Nars products are super high end I love the fact that they have amazing skin care ingredients in their makeup line like sodium hyaluronate in their loose powders so they don’t over dry your skin. AMAZING!!!

This store is super clean and in a lovely little area! The workers were very friendly and greeted me right away! Melissa basically gave me a full makeover and she was super sweet! She was very informative about every product she used on me! Definitely coming back to get my Nars makeup from here :)

Trisha is amazing! Not only is she super talented but she knows her stuff. She will get you set up with everything you need and make you look flawless!

Ask for Trisha (YouTube «A Glittery Life»). She is amazing, peppy, so fun, and most of all knowledgable. Have also spoken with Peggy and she is amazing as well!

I traveled far on the I-​405 & La Cieniga BLVD in ridiculous traffic and the blazing sun… and it was well worth it!
I received priceless makeup education from Uzo (NARS International Makeup Artist) & Megan (Nars Makeup Artist). I was not coerced into buying random products, but shown what actually compliments my complexion. I have oily skin and prefer to wear matte lipsticks and face products. Megan directed me to what would work for me.
I appreciate the assistance. I definitely will be back for more purchases.

NARS is my ultimate favorite makeup brand! When I came across this store I was so shocked bc I did not know about there being a flagship store in LA.
The workers are so so nice and encourage you to try things on even though you aren’t looking to buy. Even though my mom’s friend and I only wanted to buy lipstick they did a mini make over for my mom and her friend. It’s amazing how just a little bit of product can totally revamp the face. Even if you’re not the make up wearer, this place will totally make you cave. If I was very rich I would’ve bought everything !

I absolutely love this NARS store! Besides the fact that I’ve been a huge NARS fan for years (due to it being in Sephora) this store and ANNIE is amazing! I never knew there was a NARS store, I work right across the street and I wanted to check out the store – I love the layout of it and how clean it looks! I thought the employee’s there would be rude and snobby but in fact they weren’t. They’re down to earth and willing to help you with whatever you need! I love love Sephora but it’s much easier to find all my needs at NARS now since it’s right across the street and Annie always helps me find what I need for my sensitive face.
My entire Make up section at home is basically NARS now and it’s all thanks to Annie, lol. She’s a great makeup adviser!
THANK YOU NARS MELROSE!

2015 Unilocal 100 CHALLENGE — ⁰⁰⁶⁄₁₀₀
4.5 stars, but I’m rounding up just because I really love this brand :)
NARS is a high end makeup brand created by Francois Nars. It is one of my favorite makeup brands because I really love every product I’ve purchased from NARS, such as the cult favorite Radiant Creamy Concealer, to their infamous Orgasm blush and their limited edition blush palettes that come out every year, to their shadow palettes, lipsticks, etc. I mostly buy their products from Sephora, but recently I have been able to visit their NARS Boutique on Melrose Ave, which has been amazing!
This store is located on Melrose Ave near Melrose Place, and is right next to Marc By Marc Jacobs and close to the Kardashians’ DASH Boutique. It is a smaller store, but it’s great because they carry the entire NARS makeup line. Sephora and some other stores sell their products as well, but they do not carry every single product that NARS has available, which makes their boutiques very unique. They sell NARSskin skincare, limited edition collections, etc.
They have a special backroom/​lounge area that a sales associate showed me and my friend upon our first visit here. Supposedly Francois Nars wanted each boutique to have its own little lounge or chill area with books that inspire him/​resemble his work space, and for NARS enthusiasts to chill and relax. It was a really cool concept!
Also, it’s great because the employees there are all specialized in this one particular brand, instead of at Sephora or any other cosmetic store where they have TONS of different brands and nobody really specializes in one of them.
I first came here to check out the nail polish because I had spotted this gorgeous nail polish by Phillip Lim that was from NARS, but I was NEVER ever able to find them at Sephora or any department stores. I was so excited to find it at the NARS Boutique that I knew I had to buy it.
A sales associate was speaking with me and asked if I wanted to check out their newest lipstick line — the Audacious lipsticks. I have seen them at Sephora but I never got around to trying them because I own so many lipsticks and just didn’t feel like getting a new lippie was a priority… yet somehow the lady talked me into buying this one lipstick shade because they ONLY sold it at NARS Boutiques, and there are only a few of them in the world (a few in NY, and then less than 5 boutiques around the rest of the country!). It felt very exclusive and she totally persuaded me to get it.
However, once I got home I realized I didn’t really WANT the lipstick… I just bought it because I felt a little pressured and the lady persuaded me with its «exclusiveness.» I went back to the store to return it, and then the brand new NARS Dual Intensity Eyeshadow Palette caught my eye.
I knew it’s still very exclusive at this time because it JUST came out and isn’t even being sold at other retail stores such as Sephora, department stores, etc. I asked the sales associate working during my second visit and asked if she knew when the palette would be available at other stores (so I could use my Sephora VIB Rouge rewards points card on the palette rather than buying it at the NARS Boutique), but she said she didn’t know… so I ended up buying it. I had my eye on it ever since NARS released a photo of it on their Instagram, so I had no regrets when purchasing it!
Overall, I love this store and definitely will be back in the future for my makeup needs. I didn’t LOVE how pushy some of the sales associates made me feel, but it’s ok. Just gotta be more assertive next time: P 5 stars!

Great service! All three ladies were polite and welcoming. I went in for a new foundation and they quickly accommodated me and gave me a sample of a new product!

Amaze balls! Made an appt to have my
Makeup done. Alicia ended up doing it and she is so amazing! One of the best make up jobs I have ever had done. I do a lot of photo shoots so that is something to be said. All the staff were fun and helpful. They gave me champagne since it was my birthday :) I will def be back! Go in and treat yourself to a make-​over before an event, they even have a back area where you can change and finish primping.

I was pleasantly surprised to find out that there is a free-​standing Nars store in Los Angeles, I thought they were only in department stores and Sephora.
Coming in to the store, I really liked their layout, it’s very clean and black & white, like their packaging, almost. If you read an LA Times articles about the opening in October ’12, it goes into the interior design idea, too, with founder François Nars quoted.
Anyway, I went in and was greeted by Sunny, who asked me what I was looking for and I told her I wanted to learn more about contouring. She helped me and did a full makeover and recommended products. She even gave me a little makeup tutoring session and was very patient, where she did one side of my face and I did the other. Sunny also taught me the «Nars way» of applying foundation which looked wayyy better than what I had been doing previously — nice and even finish and you could hardly see my pores. She also taught me how to do a «smoky eye,» after I requested that I wanted to learn, and she showed me the «God Created the Woman» palette with the smoky colors. I didn’t buy it because I already had most of the colors at home, but it’s great if you want to do a smoky eye with all the colors in one palette.
I already loved Nars products before I came into the store, but I definitely would recommend this store for its friendly and accommodating service, too. You might find you go in for one thing but then end up staying longer, like I did!