Unfortunately, ZERO stars is not an option… My wife took our child to Dr. Krueger’s office yesterday for a cleaning and checkup. We mainly went to Dr. Krueger since he is the ONLY dentist in our area that accepts our Delta Dental insurance plan at Purdue. He recommended a very costly procedure of multiple crowns for a FOURYEAROLD child. He also diagnosed her with acid reflux. My wife then went to our pediatrician(yet another expense) about the acid reflux, and our pediatrician found no evidence of acid reflux. Dr. Krueger was aggressive, unprofessional, and even insulting about my daughter’s inability to properly pronounce ‘R.‘ Today, my wife went to our regular dentist, Dr. Hodge, who does not accept Delta Dental. He essentially assessed Delta Dental as a racket which encourages dentists to «up-sell» services that aren’t actually required. He has advised only partial fillings. His services would cost about HALF(without insurance) what Krueger was going to charge WITH insurance. We have also contacted Delta Dental directly and they were rude, abrupt, and unhelpful. Save yourself the trouble and seek other sources. If you have the«cheap» plan through Purdue, I would at least check out Dr. Ditto, who is on that economy Delta Dental plan. Purdue needs to drop Delta Dental as a provider, as far as I’m concerned. You’re better off not having insurance at all and using your HSA spending account.
Viv. T.
Place rating: 1 Manhattan, NY
Zero star actually. They recommend the most expensive unnecessary procedures to exhaust your insurance, but do not have the technical skills to do things right. I have travelled to developing countries and had dentists there ridiculed the nicks and tool marks done by this dentistry. Avoid at all possible.