Stayed May 20th… Terrible Terrible Bed Bugs!!! I didn’t know I was allergic to them and I ended up with huge bumps everywhere on my body… I went down to the manager and they said, «oh no, never had bed bugs» I showed them the proof. I captured some in a plastic bag. they moved me to a suite, I couldn’t sleep after that. in the morning I went back to the manager and showed them the welts I got… they had already voided my credit card receipt… I ended up at the Dr. in my area due to the allergic reaction… Do not stay here!!!
Ray B.
Place rating: 1 Santa Monica, CA
Absolutely terrible! Lives up to the motel stereotype. I asked for non-smoking, and received a smoke filled room. I let it go since I was only going to be there for a couple hours to sleep after work. I work over nights and returned at five am. When I pulled down the covers, ants were everywhere on the bed. I went to the office when it opened and let the front desk know. She got the manager on the phone, and he accused me of lying. He said he doesn’t have ants. Weird because the front desk woman was relieved that it wasn’t bed bugs«this time». Clearly they have dirty facilities. The conversation ended with the manger saying I should have somehow found and woken up an employee to prove that there were ants. Ridiculous. Do not give this place your business!