Allstate Insurance: Simone Fargiorgio

Had Allstate for home and auto when we bought our house. Right off the bat they upped the quoted price. Then they sent someone to the wrong address and tried to jack our rates again (our home gained 1000 sq ft and a two car garage??? How does that not raise a red flag?) Never got a call.
My wife had to call and deal with the assistant. [By the way, in 3 years we never got to speak with the actual agent, just the assistant]
Rates continued to rise every year.
Had leaks last winter from ice dams. The claim process was long and drawn out and by the time they sent someone out I’d had the roof shoveled and salted weeks before and stopped the leaking. They only paid for cleaning and repainting. I had water run down inside my walls, roof to basement, but since it had dried by the time they came out all they covered was cosmetic. No sheet rock replacement.
So we weren’t happy with Allstate already and then they jacked our rates again. My wife began looking for new companies online.
Then I got a new job and had to return my work truck and buy myself a car. When my wife called to add the new car to our policy it was twice as much as the first car, same coverage. Nice multi vehicle discount! They couldn’t tell my wife why it was so much either.
My wife hung up with Allstate and called Amica. Switched everything over that night. When my wife called the local agent to cancel the policy the next morning she was told she needed some make believe form to cancel the policy and gave her the run around. That evening I called the national 800 number to cancel it and was offered all kinds of «savings» if I stayed. No thank you! Then the person said I needed to call my agent to cancel and I said «no, I don’t like the agent, I want to take care of this now». I had to get transferred to another person who once again tried to get me to stay. After it was all done I asked her about the bullshit form the agent was looking for and got her to admit there was no form.
Awful agent. Awful insurance company. Awful coverage.
Ask around before you buy, everyone who has had Allstate will tell you they are the WORST.