Harvey’s Collision Center

Everyone at Harveys have been wonderful. They’re very nice and do a great job. My son’s trunk was misaligned and they fixed it for him for free. An all around nice family business.

Just had major hail damage repaired. Outstanding repair and good customer service. Really no issues at all. Very smooth. I had a minor follow-​up a few weeks later. The paint required a bit further buffing in one area. Again, quick and polite. Will use again, if ever needed.

HARVEY’S USED TO BE GREAT!
BUT THEY LOST THEIR BEST GUY!
(TRY TOM WOOD COLLISION. THEY’RE AWESOME!)
As luck would have it, our MKZ has been struck three times in the past 18 months or so. Each time, the car sustained considerable damage.
The first two times, we took it to Harvey’s Collision Center at the recommendation of the dealership, Tom Roush Lincoln-​Mazda.
Our first experience with Harvey’s could not have been better… Our second experience couldn’t have been worse. It ended with a upsetting and disappointing shouting match with Harvey’s owner, who had let his best person go and was rushing to get jobs done without paying attention to detail and customers.
Needless to say, after the third collision — none of which was our fault — the Lincoln went to Tom Wood Collision. SUPER JOB, TOM WOOD! Roush Lincoln-​Mazda should start referring folks to your body shop. You were awesome!

Have had Harvey’s do body work repairs to my vehicles for years, including this past week. I love the fact that I can stop in and get a quote in 5 minutes, with no appointment or waiting. This time, they handled everything flawlessly, from setting up my rental car to talking directly to my insurance adjuster. Some of the work this time included parts of my car with prior damage (which the adjuster refused) — however, the shop made the decision to repair the earlier damage at no extra out of pocket expense in order to ensure the best job on this repair. My only «complaint» is that I had hoped to get my car back on Friday (after dropping off Monday). There was additional damage, requiring more time, but I didn’t learn that until I called Friday to make sure the car would be ready (at which point they said it would be Tuesday evening).
They have now worked on 3 of my cars, and the work has always been done beautifully and lasted great.

Back in 2003 I had a wonderful experience at Harvey’s. The manager was really helpful in getting my six week old new car fixed properly and pressed my insurance company so I’d get the best job possible. When I recently had an accident I went right back to Harvey’s. Wow. What a difference. First of all, the place wasn’t busy unlike my first time. The manager didn’t even get off his butt when I walked in. He would not make I call to my insurance company. Every time I came in he was doing nothing at his desk but wasn’t particularly helpful. He did not update me on the status of my car. When I was told my car was ready I went to pick it up. Well, nobody told the detailers so it was dirty, etc., I had to wait 30 – 45 minutes for them to wash it and they didn’t bother with the interior. To make matters worse, I later discovered they left a tire and wheel in my trunk that had to be replaced due to the accident. Never again!

I would not recommend this collision center. I had body work done and they damaged something else that in the long run cost me nearly $ 600. to fix at the dealership b/​c they didn’t know how. They did not reimburse me.
Stick with your reputable dealership collision centers!!! Lesson learned.

I had my car repaired at Harvey’s after I was in a collision requiring body work to both the front and rear end of my vehicle and was very satisfied with the work and time it took.
About a year and a half later, I noticed the front bumper was showing unusual wear and asked them to take a look to see if it was anything that may be related to the initial repair. They fixed the problems, no questions asked, proving they have awesome customer service!
I’ll be returning to them for all body work for years to come!