Mogo Auto Service

Started out the week with a nail in my tire while on my commute. Since I tend to freak out about getting a flat on the highway, figured I better get it fixed fast. Stopped into the national chain by Crocker Park (since that’s where I was when I noticed the nail) and was told to wait 2 hours — so I got on google maps and gave these guys a call.
Not only did they take me right away, they explained why a patch wouldn’t work. There goes my entire morning (or so I thought), they replaced my tire with a new one. Since I was doing highway driving they rotated my rear tire up front and put the new tire on the back for a smoother ride. What I thought was going to be a pain in the neck turned out to take less than 45 minutes and was done for a reasonable price. I would not hesitate to bring my car in for service to them in the future — the service was awesome and beat the heck out of the bigger chains.

My 1999 Ford Taurus that was given to me from my mother in-​law in Florida had no heat which in Northeast Ohio is a big problem with our winters. Called up Mogo based on a Google search and online reviews for being an honest and good service shop. They diagnosed it as a clogged heater core and unclogged, flushed twice, and replaced with brand new coolant. Blows heat like a champ. Saved me a ton of money by not having to replace the heater core. Will definitely be bringing my car back here for service again. Thanks George and team!

New to area with no reference for assistance — stranded and desperate as brake lines suddenly burst! Randomly discovered repair shop relatively near my residence — bonus as I could then get my vehicle towed and get a ride home.
George, the owner, was gracious in making space and time for my immediate need for help. They investigated the problem, gave me an accurate estimate and had the job done within hours.
I am thoroughly pleased with their service, attention to details, up front estimation of costs, the rates charged were quite reasonable and work done quickly! Well done!

I got a local amazon deal for window tint on a 4 door car.
I had the impression that I could trade this voucher in for window tint. $ 140 for the voucher and the voucher for the tint job. But was I wrong. They did the windshield without asking and tried charging me for it, added money because I was driving a wagon rather than a sedan, then «shop fees» and tax… Total came out to almost $ 90 ontop of the $ 140 I though I was spending. I argue with the worker about them adding all of these fees and get him to cut it in half. I walk furiously out to my vehicle and inspect their work before I leave just in case. Good thing I did because there was a giant black smudge on my tan back seat. A glob of some sort of grease or something on the front drivers seat all of the door molding was covered in footprints and dirt, every one of the door panels had drip marks all the way down all of them. I marched back in there demanding they clean it and they gave me attitude in return. I did not leave until they did clean it, which was still done half ass. He kept saying there was no way he did this but none of that was there when I dropped the car off (this was a new car with temp tags still on it). They are the most unprofessional shop I have ever been to. You would think its part of the auto shop but really it is just a random cube in the back of the building with 1 bay door. Inside the pathetic shop is 1 shelf and a computer desk in the corner. On the shelf were boxes of the cheap tint you can buy yourself up at auto zone or any other auto shop, NOT the high quality tint they claim to use. They should be ashamed to even call themselves a business.