Comfort Dental Westminster North

Had my wisdom tooth removed and a crown and a filling done in the front. Everytime I have been the team was great. My daughter goes and they are always giving her full attention and the latest toothbrush. The dentist I have dr. smith was awesome he did a follow up by phone and gave me a good plan to work with

Not sure why this place gets such a bad rap, but I almost didn’t go because of the bad reviews. I have to say, I experienced nothing but great service from my phone call begging for an emergency appointment to walking out at the end of my same day appt. The lady that answered the phone and that was at the front desk upon my arrival was young, but kind even though I was 5 minutes late when they asked me to be 15 minutes early. As soon as I finished my new client paperwork, I was called back by the hygienist in less than five minutes. Her name was Lou and she was lovely, very fast and professional. They did a full set of x-​rays in no time and another hygienist was developing them as Lou was completing them making it very efficient to say the least. They finished developing my x-​rays and the doctor was with me in less than 10 minutes total time. He was quick, was willing to do what I needed, but he gave me the option of waiting until next week because I am in so much pain and so inflamed and I chose to wait. I was late and they had all of this done and me out the door and on my way back to work within 30 minutes! I’m not sure about all the negative reviews, but as a small business owner, I know that most people will take time to leave negative feedback a lot more often than people will take the time to leave positive feedback, so that made me more inclined to let you all know that you should give them a chance. I’m big on customer service, I had low expectations based on the reviews, but I don’t see where they deserved them, not on my visit at least. Thank you. Lisa

Easily the worst place I’ve ever been to. I had my wisdom teeth removed at another dental office (they were phenomenal), but I ended up with a dry socket anyways. Over the weekend the pain was absolutely unbearable, so I went to Comfort Dental for some relief. The dental assistant was incredibly rude and told me that the dry socket was infected (it wasn’t) and that it was my fault (also not accurate). The dentist came in and saw me for 5 minutes. He, too, was incredibly rude and made snide remarks towards me. The assistant attempted to pack the site with medicine, but did a terrible job and left me bleeding. I left in more pain than when I came in and I was bleeding because the assistant kept poking the surgical site! To top it all off, when I left the receptionist said the cost would be no more than $ 50. I received a bill for $ 230! I will absolutely never go back there again!

Ive been here a few times, ive had 9 oral surgries and have had alot of oral problems… well last time I was in there the dentis asked if I had been drinking before giving me the nitris (or however you spell it)…ummmm its noon and I drove here? yes Im totally the type of person to drink at noon the DRIVE to my dentist appt… wow after he was in my mouth I started crying, I was seriously so hurt and offended… Havnt been back because I am not covered by insurence anymore but when I am I’ll find a new office with a CARING COMPASSIONATE dentist.

You are not supposed to leave a dentist crying… yeah its my fault for not doing everything perfect in the brush and flossing category but lets find a solution!
It all started with a tooth ache… one that turned in to pain I could not tolerate a moment longer so being the uninsured American I am I looked for an affordable dentist that has a reputation for working with clients and finding solutions! Boy was I off base.
The staff was great … I mean top notch customer service all around. Friendly and smiles all around but the dentist was basically a jerk. I went through the xrays and then was greated by the dentist. He looked through my chart and asked his questions… when he saw I had medicare he pretty much shut down. He told me I had an infection and here are some pills for it. There was nothing else I could do cause Medicare wont cover it… When I asked a question about treatment… I got the answer again… medicare wont cover it. Do I have cavities? What kind of infection is this? What can I do at home to change this?
I got no answers… I got shut down before I could even try. I felt humiliated. Worst trip to dentist ever…
I left tearing up… and cried in my car all the way to Walgreen’s pharmacy to fill my order for pills.
Stay away from this place… unless you have amazing insurance… I am sure they will treat you like a King if you have the right card in your wallet!