Fast Fix Jewelry and Watch Repairs

They fixed the frame of my dad’s glasses. They were very nice and did a good job. It took a few days because the glasses had to go to the lakewood store. I will go back to this store for anymore pairs on watches and glasses.

LOVE this place! I get all my watch batteries replaced here with the warranty, watch adjustments, etc. ALWAYS done right then and there on the spot, super fast and friendly customer service. Very accommodating. Recently, I had an old watch fixed and received an additional 10% off because they recognized me. THANK YOU!

I have been going here for years as it convenient and does fast work. When I first had a watch battery replaced they gave me a 5 year guarantee that they would replace it for free if it died during that time. About 4 and a half years later I came in to have my battery replaced. I totally forgot about the warranty but they opened the watch and told me that 5 years hadn’t passed yet and gave me a new free battery. I recently went there again and they now offer a lifetime guarantee for an additional but reasonable charge. They replaced my old battery in just a few minutes while i watched and waited and I got the lifetime warranty. I was so happy wth the experience that 2 days later I did the same for my wife’s watch and I am also planning on having them resize her wedding ring. Would highly recommend this place and all the employees I have come n contact with have always been friendly and have provided fast and efficient service.

I needed a new battery for my watch and was told a new battery would cost about $ 20 but their lifetime warranty that would guarantee a free replacement for life at any of their locations with a receipt attached is about $ 30! Fast service, helpful and has a Unilocal check in for a discount!

This location has quick turn around and does quality work. Have brought several pieces here and have been satisfied every time. Henry does a great job!

I have a collection of approximately 60 watches. When ever I need work on one of them I go to fast fix for their courteous and professional work. I started a collection for my wife as well. Try em you’ll like em.

Yesterday I dropped my phone while I was getting out of the car and the screen was completely shattered. I remembered seeing a sign in the store mentioning that they fixed phone screens. I gave them a call and they had my screen In stock and said I could bring in my phone right away! Within an hour, my screen was replaced and I was ready to go! I was really impressed with their prompt service and detailed attention to my phone. The employees at Fast Fix are kind, professional and love to help! I definitely recommend this place! Will come back for their other services.

Something very unsettling and fishy happened to me at fast fix. I brought my size 7 ring in to be sized down. I told them I did not need it that day as they were very busy and I didn’t want them to rush on my ring. I came by a few days later to pick my ring up and what they handed me was a very similar looking ring. It was in fact so similar that I started walking out until I noticed that it wasn’t mine as the diamonds in mine have a very specific look to them. Beyond that, upon closer inspection the «diamonds» in the ring they gave me were so obviously fake it was another red flag. THANKFULLY I had a picture of my ring close up where you could see the distinct diamond placement and although similar, the ring they gave me was NOT mine.
After addressing it with the woman at the counter she turned around and looked for it in the area where they keep all the customer tickets and jewelry. She looked through each one twice and still didn’t pull anything out. I asked her if they lost my ring and she said no and then she stepped in the back to make a call. She came out to let me know that since I didn’t need the ring the day I dropped it off (I was doing them a favor really by giving them time) that it wasn’t ready yet. So I asked her where it was and she said that she didn’t know. So I asked her again if it was lost and she said it was there «somewhere.» This did not sit well with me.
I had to walk out of the store with the status of my ring in uncertainty. Later that day I received a call that they found my ring and the employee that had it is going to bring it by… SO SOMEONE LEFT THE STORE WITH MY RING? I asked her why they would leave the store with it and she said she didn’t know but that they located it. As if that was going to fix all issues.
I come by the next day to pick up my ring and was given no explanation at all. To make up for it they gave me a free thing of jewelry cleaner. Big freakin woop. Additionally they were still a size off but I was done with them at this point.
The whole situation itself was beyond shady and for how nice and chill I was during the whole ordeal I should have been treated different. An apology would have been the first step to making it right but I have yet to receive one.

Stopped in here to see if it was possible to get a replacement band for a watch for my ten year old son as the current band was too big for him. The woman said it might be smarter to just punch a few more holes in the current band. I agreed to try it. She did it, very well might I add. She did not charge us for her work. This made us customers for life! Can you imagine a store refusing money and just helping out a customer? Felt like something out of «Miracle on 34^th Street».

This place is awesome! Came in with a repair on a piece of costume jewelry that was my grandmother’s. Not only did they fix it on the spot they wouldn’t charge me. Have had other work done here since they opened and they’re honest, quality and super nice. Bring them all your jewelry & watch business, folks like this deserve to thrive !!!

Nancy has excellent customer service! Affordable and speedy. I would come again. Tj

Recently I came to fast fix to have my watch fixed and jewelry cleaned. Was greeted as soon as I walked in the door by Nancy. She was super sweet and very professional. Not only did they fix it all and the cleaning was free, she did it all within the hour and called me. They have a new customer for life. Hope owner reads this because Nancy is a gem and she needs to be appreciated, it’s hard to find that good of customer service these days.

This place was really good when they first opened. I went there for repairs several times. But lately I feel their prices have gone way up. I wanted a pearl bracelet restrung and they quoted over 100 dollars. I ended up doing it myself for 8 dollars. I started going down the way to Scorpio jewelers for a ring repair and they did it for ½ as much as fast fix had quoted me. I gave them a lot of business but no more. Also they never fast fix it, I always had to leave it. I don’t know what changed. I think they got greedy.

Just needed a battery replaced. Had to wait a tiny bit cuz the girl was alone. No biggie at all. They have a lifetime replacement battery policy. Would go back

I needed to get two batteries replaced for my watches. It was about $ 25 each and both came with a life time warranty. I also ended up getting my white gold wedding ring «dipped» because it was yellowing a bit. They did an excellent job and my rings turned out beautiful! It cost about $ 75. Worth it! The people who work here are very nice. I will be returning to this place.

I Unilocaled this spot on the fly and it was exactly what I was looking for. Fast, professional, and quality all done with a smile. I called while en route and they picked up in one ring. I had links taken out of my girlfriend’s new watch and it was done before I got back from the bathroom. I am going back for sure!

Got a «lifetime warranty» for watch batteries here. Super fast replacement each time and great customer service :)
Also free jewelry inspection and cleaning while I waited!

I had a watch that needed a battery replacement. I hated the fact that not a lot of jewelry /​watch places open late in the evening. I read some reviews online, and ehh some good, some bad. I decided what the heck? I won’t have time during the day to get it replaced. I have to admit they replaced the battery really quickly. They live up to their name «Fast Fix». I’ll be sure to come by next time when I needed to change my battery.
Oh yeah. The girl that worked on my watch was really cute.

The workers are really nice. I went here to get my watch resized real quick. In and out within like 3 minutes. The only thing I didn’t like was that I paid $ 15.99 just to resize my watch. I usually go other places and they only charge about $ 10 or less. I guess it’s expensive, because they resize it fast and give it back to you in a couple minutes.

I recently stopped back in to the store after being recommended from Macy’s. They gave me a 10% off coupon.
I went to have my ring resized. It took about an hour, and they were very prompt and friendly through the whole process. They also cleaned my ring for me for free which really made a big difference! The work was amazing and I love what they did. It fits perfectly.
I am definitely going to be coming here again and again. It’s affordable and quality service.