Walmart

I had never been treated so badly and poorly by any employee anywhere until today at the WALMART ON BEACH AND TRASK by the 22 freeway. Asked an employee if they can open a new box of pillows since it was right there next to the other nearly empty boxes so I can get more varieties. And let me tell you this guy literally looks like a freakin FELON tatted all over his arms and neck (I dont have an issue with his tats) that must of just gotten out of jail. His response was NO, I CANT DO THAT, I DONT EVEN KNOW WHAT YOU ARE TALKING ABOUT. So I once again explained to him if he can open the box that is about 10 feet from him so I can get some pillows??? His response again was, NO, I DONT EVEN KNOW WHAT YOU ARE TALKING ABOUT, NO I CANT DO THAT, AND IF I DO THAT, NO ONE IS GOING TO BUY IT SO NO! I didnt ask him to open a freakin bag of chips!!! People are buying it thats why the boxes are almost empty!!! He walked away and gave me a cold shoulder! He made me and my son felt so unsafe after that shopping in there, he would run into us and dog us. My son was with me and had to witness such an asshole and he was really bothered and wanted to make sure I made a complaint. Of course I did and pointed his ass out! The manager couldnt believe why the hell he did what he did and kindly opened up 2 boxes of pillows to restock! He told me there have been other complaints about him and will make sure to report him and gave me the customer service number and store in case i wanted to also call it in. Karma will get him, he will never get a good job and Im sure of that!

This is a great walmart… it being right on beach and easy to get in and out of makes it a frequent spot for me to come shop… im here probably 3 times a week and they always have what I need… plus mickey d’s is inside like always, you can’t lose…

Do you ever think about picking up the damn phone when customers call? Fuck… worst walmart ever.

Just my luck! Every time I have a reason to go to Walmart the item I’m looking for is always out. Anyway Unilocal says they are open ²⁴⁄₇ but I came on Saturday ¹⁄₃₀ around midnight and they wee closing at 1am.

Worst customer service, ever. Called in twice to see if they had an item in stock and both times I was told. «I’ll transfer you to the department» — in which… Left me on hold for a lengthly amount each time. No one answered. It didn’t even ring. No wonder why a lot of WalMart stores are closing. At this rate, it makes sense to be closing stores. Don’t bother calling. It’ll be a waste of your time.

The parking here is great but thats it. There is no one to help you in paint or any thing else for that matter. There are a lot of pan handlers and it is terrible to let them even near the store.

It’s been 2 ½ months now since my order was placed and I still never got my refund. Flagged down a manager named, JESUS, whom I felt was patronizing me and my words of this bad experience. Worst customer service ever.

Your average Walmart store. Actually slightly better than average because an employee helped my family out in finding a product. The staff made an effort to go through the back storage and shelves to help us find blankets.

The manager named Toni was rude and disrespectful. I went to return a Christmas present without a receipt and that part was fine but they no longer carry the item in store. They do however carry it online, she would not even look it up. She refused to take it back and it was defective.
The worst part about the shopping experience was how rude she was. Target will get all of my business going forward. I had heard stories about Walmart before but had never experienced it. Very unfortunate for them!

Like any typically Walmart, it’s big and crowded, especially during the holiday season. I would avoid if necessary, but if you’re looking for a last-​minute place to grab gifts, here would be it!
I don’t live in the area, so I don’t frequent this Walmart much. I was just surprised when the person that usually stands by the exit door didn’t check my receipt and purchases.

Its a walmart. Its got what you need for prerty good prices. Parking here cam get terrible and this place always seems crowded but i can rely on them to have whatever random thing i may need at whatever random time i choose to go.

I would give this place negative stars. I’ve been to this Walmart for over 10 years now and not ONCE have I had a problem until Thanksgiving afternoon on 11/​26/​2015. I’m STILL angry over this incident.
My family and I went to see what’s available and noticed some Disney fleece pj’s on sale. As we walked over, we noticed a female employee who SNATCHED some pj’s out of someone’s hands and rudely spoke in a loud voice that they were not allowed to do so until 6 PM. From overhearing that, we got the gist of how things are going to go down. Like anyone else around that section, they were just picking out their sizes and hovering over that area/​putting their hands on it so that they were able to get those PJ’s. Understandable since people get crazy and snatch things from left and right, don’t you think? The same female employee saw us holding the pj’s up a bit to check our sizes, came over and snatched them out of our hands and said the same thing, in the same tone. RUDE. I told her «I know we can’t get it until 6. We’re just getting our sizes and leaving them here.» She came back at me defensively then walked away, talked about me to another female customer (of the same race) while glaring over at me, then proceeded to tell another employee about it. That employee, who was stuck up, came over loudly said in a scolding manner, «Why don’t we be adults and learn how to follow rules. You’re NOT allowed to get these until 6» and she kept repeating «Let’s be adults.» How about YOU be the adult and listen to what I have to explain. I was standing at that section for half an hour just waiting around. 45 minutes total before they let us take the pj’s. If I wanted to be a total b***h and go off with it while you WEREN’T LOOKING like other people have, I would’ve done it a long time ago instead of standing there for 30 f***ing minutes. Then she proceeds to talk to other employee’s and say «If they don’t want to listen, I can just kick them out.» EXCUSE ME? JUST BECAUSE THE SURROUNDING GROUP CONSISTED OF VIETNAMESE PEOPLE DOES NOT MEAN WE DON’T KNOW HOW TO RESPECT EMPLOYEES. She then came over with a woman I believe was the manager and pointed at all of us and showed how we were close to our items and had our hands on it. The manager was nice and said we were all allowed to have our hands on it. To those 2 employees: nice try on trying to get my family kicked out because of your ignorance and stuck up ways.
I understand Black Friday can get crazy, but seriously??? Was it necessary to scold and yank the stuff out of our hands even though we tried to explain that we’ve been waiting there for a while and UNDERSTOOD that we weren’t allowed to get them until 6? Y’all were just trying to get your point across and you did.
Congrats on making me understand why Walmart is a joke on social media.

Unilocal Challenge 2015. ²⁷¹⁄₃₆₅
Tis the season and this holiday season security is tight. And its crazy. Lots of signs where to stand, where to pay. Plenty of baracades set up for crowd control. Lots of contracted employees in street clothes.
Walmart is not on my list of favorite places buuuut, for small things they have better prices than competitor stores. But, some things are also more expensive here than there. Like toliet paper… $ 7.99 for 12 rolls for the good stuff. Never ever buy cheap TeePee unless of course your 13 and going exterior decorating. Listen, exact same stuff is sold elsewhere for cheaper. Coffee… is cheaper here. KCups, ground coffee much much cheaper by a couple bucks. DVDs cheaper too. Makeup not cheaper. See there are no sales here BOGO like other places. Mascara is full price.
Lots of cool gift sets here. Actually 1 caught my eyes. The Sbux mugs and coffee sets. I hope my Secret Santa gets me one. But from lotions, purfumes, candles, plenty of good ideas for those who are on a budget. They even have coal if your naughty.
Now the customers here may not have a whole lotta manners or a license to push a shopping cart. I prefer a hand basket so I can shimmy my way around everyone. Thank goodness Im tiny enough to navigate through the crates in the middle of the isles and around the mindless shoppers. At least I say excuse me, unlike the others.
Bathrooms…I felt like I was being watched in the bathroom. When I went in, they were cleaning. As I tried to empty my bladder she started mopping under the closed stall I was in. Hellllllllooooo… those are my feet you are mopping. So I lost my urge to go. Im shy, I can’t go when others are around. I go back 15 minutes later, taking care of business, thank goodness nobody was in there. Then I walk out and a employee was standing right there in the middle of the bathroom. After I walked out of the stall, she looked at me and left. I felt she thought I was stealing something.
This Walmart is okay. Easy in and easy out. Lots of parking for now… until CostCo opens… kind of ironic Sams did not invade Lowes.
Happy Shopping.
#750

Worst customer service possible. Went there to buy some stuff and beer.
In the shoe area I saw old shoes there, they must have been exchange for new pairs.
In the check out counter I saw six people all being ask for there ID’s 3 times to buy beer while only one person paying for it. Being ask 3 times to show ID, I hope it was not for being Latin.
When I started to check out the cashier asked my wife who are you and how old are you, which I replied that is my wife and why do you want to know that, and I wanted to speak to the manager. Eileen the manager stated everyone is ID and everyone one has to be over 21 to by alcohol no matter if they pay for it or not.
So if you have a baby or kids with you, you can’t buy alcohol at this store only!
Time for Walmart to give proper training to their employees on the law and customer service.

I reported harassment and stalking at this Walmart to the Westminster Police Department, they referred me to a psychiatrist. Their psychiatrist suggested that my claims were far fetched and delusional. Now thinking about it, OMG… I was tricked into talking with a psychiatrist by the Westminster Police Department when I reported harassment and stalking at Walmart!
Today at around 11:00am, I was at McDonald inside this Walmart eating meals. Afterward, I went shopping inside this Walmart. To make a long story short, I was stalked and harassed by Walmart consumers and one of the employees at Walmart. I reported the harassment to the manager at the store, Sandra. I asked Sandra if I am allowed to take pictures and/​or video images inside the store, she NO. Sandra asked me if these people were there when I reported to her. I told her that I do not see them around. She said there is nothing that she can do about it and suggested that I should report to the police. Once I get police report, then there is justifiable reasons for them to look at their video records of these parties. At around 1:25pmish, I left Walmart. I noticed a Westminster Police car parked right in front of Walmart. One of the Walmart employees told me that the police just arrived a few minutes and is inside Walmart somewhere. So I walked right back into Walmart and talk to management, Frances and Rhonda and told them that I want to talk to this police officer. They said that they had no idea where he is inside Walmart. Rhonda said that unless it is an emergency, they would not use the intercom to call him. But Rhonda welcome me to wait outside until the police come out. So I waited outside for at least 1 hour and 30 minutes. While I was waiting, another manager, Joe walked by so I talk to him. By now management at Walmart were fully aware that I was waiting for this police to report this incident. At around 3:00pmish, Rhonda walked by again and told me that I should go him as the police officer is no longer there. The police car was still there. SO I called the Westminster Police Department, they told me to come in as they would not dispatch an officer out at Walmart.
SO I arrived at Westminster Police Department. I attempted to report the incident. This woman police officer would not take the report alleging that unless they threatened me and/​or said something, then there is no harassment. I insisted in making a report. She asked for my ID and I was assuming that she was going to make a report. She left and came back to ask for my Walmart receipt stating that she was on the phone with Walmart and needed info on my receipt. I gave it to her. I waited and waited. Then she came out with another gentleman and invited to talk privately in a room so that no one in the lobby can hear our conversations. SO I am talking to her and this guy. This officer told me that they got off the phone with Walmart. Walmart said that no one was stalking and harassing me. I asked them whether they had seen the videotapes and they said no. This guy started conversations with me and asking me why I suspected these people following me and such. I talked to him of my suspicion and wanted them to see Walmart videotapes of the incidents. He would not see it and said that my accusations are far fetched and suggested «delusional.» I was so appalled by his accusations that I laughed it off. I reported stalking and harassment inside Walmart to the Westminster Police Department, they would not look into the incident and see the videotape records but suggested that I was «delusional» and asked me if I need their help mentally. Towards the end, he introduced himself and it turned out that he was a pyschiatrist working for Orange County social worker mental health department. This guy was not a police officer and I thought I was talking to a police officer. He gave me his business card and it said, «HEALTH CARE AGENCY ADULT AND OLDER ADULT BEHAVIORAL HEALTH SERVICES» and it further stated under his name, «PSYCHIATRIC EMERGENCY RESPONSE TEAM CENTRALIZED ASSESSMENT TEAM.» I asked for copy of their audio records of this conversations, they told me that I have to go to court and subpoena for it.
I googled this psychiatrist. OMG… all state employees’ salaries are posted online,
Yikes!

I came to buy a bike. Douglas was there to help and he was very patient as I picked out bicycles to look at.
He even offered to walk it out to my car for me! He helped me load it into the trunk and was very sweet. Thanks Douglas!
There is also an older woman who is almost always a cashier near the garden area — I forget her name, but she had a sticker that said she was there for 10 years. She’s always smiling and friendly, unlike the other associates who look like they are withholding the urge to punch you in the face because they hate their lives.
It’s also a pretty well organized Walmart!

Store experience: Blah. Got my Aleve.
Cashier experience: She was very delightful. Sweet old lady. 5 stars for her.
Restroom experience: No toilet paper! Wth! No stars for that!

Got an Xbox game to give as a birthday gift and to our surprise when the gift was opened, the game disc wasn’t inside the case which was sealed when it was purchased.
It was replaced w a blank disc!
How embarrassing –_–

It’s Walmart, how could you complain so much. This place is buSY. Even during the weekdays.
I came originally to get new glasses. $ 58 for an eye exam isn’t awful, and I was in and out in an hour and everyone in there was incredibly nice. Overall, I enjoyed it. I have a follow up for some contacts so I’ll be stoked to come back! At about noon on a Thursday and they took me as a walk in without waiting. I imagine that you would have to get an appointment during the times everyone’s off work, but if you can skid by without one.
After that I went shopping and was at the check out, and there was this woman yelling something about paper towels. Not sure what that was all about, but the service was mediocre other than that. I prefer target but unfortunately they don’t offer eye care.

Good luck shopping here…
There are always have huge pallets blocking the walk ways! It’s so annoying. Don’t you know how crowded Walmart is already? Why the heck would you allow the employees to put out 10 pallets at a time to block space and have nobody stock them? I don’t understand.
The wait is always ridiculous. I would pay $ 10.00 more for a shampoo bottle anywhere else than to wait in a line at this Walmart. (Even the pharmacy line & return line are long!) I swear, every employee works at a snail’s pace here!
They are always out of stock! Their inventory sucks here. Everything is a mess and they never have anything available.
Oh, and by the way, the greeter only spoke Spanish. I asked him a question and he replied in Spanish…