I ordered 2 yards of mulch and was shocked at how little was delivered. I called the owner(Albert) and was told to take pictures. I took the pictures, brought them in. He agreed to bring me more but never showed up. I can’t waste anymore time on these people.
Craig C.
Place rating: 1 Boston, MA
DISHONEST, SHORTSIGHTEDANDPOMPOUS! Like Shanar’s review I wish there was a zero star option. I placed an ordered of a yard of crushed stone last fall, and they charged me a fuel cost even though I live a block away from them. After delivery two different contractors told me they short changed me on the amount of stone they dropped. When I asked for more stone or a little money back they told me that it was not in their policy to do either. They then said they would we give me a break on my next order. Once I explained that I would never place a second order, after I was unsatisfied with the first, they shrugged their shoulders. The entire experience left a bitter taste in my mouth. I was planning on using them for a fire pit and patio this spring but would never give them a dime now. They lost a lot of business for what could have been a $ 20 refund. Dumb, dumb, dumb.
John C.
Place rating: 1 Waltham, MA
Absolutely incompetent. Don’t waste your time. Placed an order for blue stone going on two weeks ago. Was charged for the order early last week. Since then we were told it would be delivered by the end of the day and it never showed up and we never received an update. We had to call to track it down. We even went as far as to go into the shop to check on it. The office staff was rude and dismissive. Each day we were promised it would be delivered. The owner Albert is completely inept. Would say he would call me back and it would take me chasing him via voicemail before he did. Told me last night that it would absolutely be delivered today. At 4:30 it wasn’t even on a truck. Cancelled my order and lost two weeks of time on my project. This company is a joke. Read other reviews about stone delivery, I wish I had. Save your time and sanity and find a company that can handle the business they are in.