Annie’s Handyman & Remodeling

Our experience was terrible. When Geoff arrived to give an estimate he was extremely friendly and eager to help with our home repair project. We felt comfortable hiring him and was anxious to get started. Geoff indicated that he worked from 9am-​5pm, Monday-​Friday. The pricing was fair and we were excited to work with him.
He worked at our home for 4 days and not one day did he work from 9 – 5. In fact, most of the time he arrived after 10:30am and the final day it was after 2pm. He had very little consideration for my time and the fact that I had to rearrange my work schedule because of his inconsistency. In fact the first day he arrived he did not have the material he promised to bring with him. He ended up leaving for an hour to go to the store to buy the items. He would work 3 – 4 hours and then leave for the day. We had enough work in our home to keep him busy for 2 – 3 weeks.
On the 3^rd day, he insisted that I sign a contract stating the work was completed and I was satisfied as well as pay for the entire project. I was very uncomfortable with this as the work was NOT done. He was not going to leave until I signed the contract and paid. I let him know that I was not comfortable with this at all and he told me «I won’t screw you over. You can’t screw anyone over with the internet anymore». Being a woman, home alone, I did not feel safe that I was being cornered and bullied into that.
Understanding that the mud on the wall needed time to dry, Geoff agreed to return to finish the project on Friday. He arrived after 2pm, worked for 40 minutes, and then told me he would not be returning to finish the drywall repair around the 4 doors that he agreed to.
I contacted John, the companies owner, who would not listen to my complaint, rather hung up on me. My husband called John and he had a very different tone with a Male figure. John called me back twice that evening, both times insisting that he own the conversation and did not allow me to speak my mind or explain the situation, rather, he insisted that «This has never happened before».
John and another Gentlemen arrived a few days later to see what work was still not complete. John was argumentative with me and I felt he was disrespectful. As a business owner, he should have been accommodating and ashamed of this situation.
We had to agree to take a loss on a few of the punch list items that were not complete. Therefore, we now have to hire another company and will pay for some of these repairs a 2^nd time.
If you value your time and your money, I would NOT hire this company.