Rosati’s Pizza-Wheaton

I too had a coupon for this location for 50% off a pizza. Claims he’s been suing them for 3 years. Told me to call them for a refund. I’m thinking, hey this shouldn’t be my problem.
I countered with what other existing coupons could he offer me. He mentioned a 10% coupon but wouldn’t shut about the 50% coupon. I had Star War tickets to go to so I told him to simply apply the 10% and lets call it a day. This manager, not liking that I cut him off, tells me that if I asked him nicely, he would be willing to give me the 10% discount… Wow. Horrible customer service. It wasn’t about making the customer happy. He just wanted a soap box to stand on and spew his negative attitude.
I felt bad for the teenage workers watching this guy treat a customer this way. I was glad my son was waiting in the car. So much for the Rosati’s family traditions.

I have an entertainment booklet with coupons for this location for 50% off a pizza. I called them and they said they dont accept the coupon because «it was printed without their permission» wtf?

The web-​site does not work — you have to call. Oh, and they have no menus. But — Food is Always good. Thin crust pizza is how it should be. Not trying to be too fancy or different. Just right every time. Arrives hot and melty and the crust is crunchy. No surprises. If you are looking for a delicious hot pizza that you will gobble up, this is a good choice.

I never get tired of the pizza at this Rosati’s and order every week at least. I always get extra thin, light sauce and they get it perfect every time with either Italian beef or chicken and they are both very tasty. I like their pasta dishes, Italian beef, and boneless chicken wings. The delivery time varies, I guess depending on how busy they are. If you order on Halloween, expect a long wait as I discovered it is their busiest night of the year. Go figure. The pick-​up area gets a little crowded on Friday nights, but that means they are popular I would think. I went to a football game at a local high school and saw Rosati’s pizza being sold at the concession. I like one other pizza place in a different city, but the person who recommended CiCi’s over Rosati’s has an opinion from which I couldn’t disagree more. If you can’t tell the difference between Rosati’s and CiCi’s then best of luck to you.

Definitely my favorite pizza take out joint in my area. They always get my thin crust order just right. Very consistent and reliable.

Just moved here and tried this location great service and food was ready faster than expected! Will be returning customers

Been ordering pizza from here for over 15 years.
My dad eats a pizza once a week!
They have a very large menu so if pizza isn’t for you, that’s ok!

Better than the big chains but I prefer other pizza places in the area. (Roundheads or Bricks) The sauce at Rosati’s is VERY sweet. Toppings are ok but the giardiniera is not very spicy.

Rosati’s used to be a favorite of ours but it seems like the quality has gone down recently. First off they changed their Canadian bacon, which was one of our favorite toppings, from chunky bits to thin flavorless slices. Secondly, the cheese and sauce seem almost mushy to the point where everything just falls off the crust and you end up having to pick all your toppings off of the plate and eating them separately. On quite a few occasions the service there was rushed and pretty rude. We might have to try a different pizza place in the future.

Placed my order over an hour ago. Called to see where it was. It hadn’t even gotten to the oven yet. There are plenty of places to get pizza here. We will pick one of them. Bummer. We eat a lot of pizza.

Rosatis has great food but the customer service at this location is terrible. I’ve tried to give this place several chances to redeem themselves but the Staff who takes the orders have all the warmth, helpfulness and professionalism of a bill collector.
the most previous experiment was a pick up in which I ordered a pie and appetizers, which would be ready in 35 min. I left @ 30 to allow some time for variance and @ 40 minutes and almost at the spot, I get a call from a girl who starts to say something and hangs up. When I arrive, the girl tells me they are out of the appetizers I ordered. I asked her why didn’t anyone call me? she said she did. I told her, «you didn’t even finish your message and you technically called me 5 minutes after it was suppose be ready» she just shrugged, saying she left a message with no apology – even a playcating one. If you want Rosatis, the one on Hiawatha is much better and way more professional.

The food: Great thin crust and great stuffed crust. This restaurant will be on the top of the list on our take out list.
The service: I ordered on line and provided the wrong ingredient for the stuffed pizza (wanted spinach and not pineapple). When I got there, the manager was amazing! He told me that he would make another and even deliver it. He was great, even though the restaurant was insane on a Friday night. Thank you!

A-​Ok by me. I used GrubHub to order, so I cannot comment much on service, but the food was hot and relatively fresh. I was a little disappointed with the spicy fries not being so spicy. The chef sandwich is pretty good. I would go back.

Well customer service was a nightmare. First I call and the guy sounded pretty rushed, so I order my items, then he says, «woah woah woah, can you go back about three minutes??» super snotty. I laughed it off and said sure. Then I tried to order bosco sticks as I’d seen on grubhub, he tells me he doesn’t have those. Fine. Can I get a 2L (also seen on grubhub)? Nope, don’t have those either. 6-​pack? Great I’ll do that. Total was astronomical. So while I quickly ask my friend if they really want the $ 15 worth or shrimp (Christ!) the dude on the phone tells me (seriously rageful) that he has «5 other callers on hold and if I don’t want to do this…» Excuse me, you JUST sassed me to slow down!!! And how is it my fault you didn’t have half of your menu items lol This dude clearly can’t handle the pressure of pizza delivery, so I hung up and called Rosati’s Naperville which was not only pleasant, they actually had their menu items. I’m pretty sure Wheaton guy would have spit in my food anyway, so I think it’s for the best all around…

Meh. Out of desperation, I ordered from Rosatis tonight. It was snowing and I didn’t feel like driving to our normal spot. The transaction was fine but the food was just meh. It wasn’t terrible but it certainly wasn’t memorable. Next time I will just drive extra distance to our normal spots.

Great food, fast delivery. Their cannoli’s, chicken, and pizza are always awesome.

Best italian beef in town. Best ribs in town. Best pizza in town. Delivery is fast and always on time.

Beef Sandwiches are superb!!! I am not kidding either! One of the best in the area! The Cheef is a beef with cheese and then toasted. So good!!! Chicken tenders are good as well as fries, fried zucchini, small side salads if you don’t want fries are fresh and reasonably priced. Pizza is very good. We are not in love with their sauce (a bit too spicy as we prefer a sweeter sauce) but overall the pizza is great.

I don’t care for this Rosati’s location at all. The pizza tastes NOTHING like Rosati’s anywhere else. It’s quality is way worse and the service is rushed and kind of rude.
I have never had pizza I literally cannot eat. This was the first time. I don’t plan to return.

Wow, I can’t believe there are no reviews for this particular Rosati’s! It’s been around forever and I’ve placed my fair share of orders over the years. I’ve had the thin crust and more recently the stuffed.
Thin crust. It’s ok. I started asking for it «well done» because I like a nice crispy crust on my pizza. I’ve had everything from your basic cheese to their BBQ’d pizza. No major complaints BUT I don’t know… after a while there was just something about the pizza that «bugged me». I felt like the spices they used were just off. I asked if they sprinkled any herbs & spices on the pizza (some places like to do that) and the gal on the phone replied «no». I was a little skeptical. I took a short break from Rosati’s…
One night, I decided to give Rosati’s another go. I ordered a thin crust with italian beef & giardinera. Umm, YUM. The beef wasn’t fatty and the giardinera was spicy & crisp. My faith was restored and that’s been my go-​to pizza until… one night my sister decided to stay over. We like have a little sister time and watch movies w/​a little pizza. She really wanted some deep dish and I decided we would steer away from our usual Giordano’s and give Rosati’s a try.
I have to say, it wasn’t bad. Did we like it better than Giordano’s? No, but we both agreed we would order a stuffed pie from ‘Rosati’s again. This particular night, my sister wanted to carbo-​load for reasons we will not get into. So a side of garlic bread was ordered. In an effort to make sure something green got into my system I ordered the caesar salad. I really enjoyed the salad that had loads of fresh shaved parm but that stuffed pizza kept calling my name.
The workers are always courteous. And on this visit the delivery man was super nice. I suspect he was one of the owners or perhaps a manager. He asked me if I had every tried their stuffed pizza before… to which I replied «no». He seemed genuinely excited that we we’re giving it a go and was confident that we would enjoy it stating that he thought it was their best variety of pizza. It was really sweet and he just might have been right…