Tracys Automotive Tire Pros

Over the last 10 years I have done business with Tracy’s automotive. The last several years I’ve dealt with Mike. He is a good guy. He has cut me brakes on the cost of repairs on my both my Mustang and my daughters and wife cars. I just picked up my mustang after they replaced my engine with the new Jasper Engine. It was a big bill this time 6000 bucks! Well worth it. I had no idea until today Mike owned tracy’s automotive. Mike is a good man. He will treat you right if you come to him for help. If you want to get your car running right go see Mike. Tracy’s Automotive Tire Pros
11 770 West 21^st Street North, Wichita, KS 67 205
By the way I was not paid or given any kind of discount for this post. I am just very happy customer
Robert meadows.

I feel like most places you go, automotive business employees can be brusque and impersonal. That is not the case here! Not only are all the employees at Tracy’s really nice, but they are honest with you about the work they do on your car.
I went in and they worked on my brakes, put tire shine on my tires (not even requested!), and they had a loaner car for me to take while they worked on my car for no additional charge! Tracy’s is the real deal. I will recommend this business to anyone.

Tracy’s Automotive helped my family and I out in a jam tonight. We’re from out of town but I cannot recommend this place any higher. They were quick, honest and even checked things above and beyond what we’d needed even bought was past closing.

I don’t give out many fives. This place is very legit. I am an out-​of-​towner and had a shake in my steering wheel. They got me in first thing the next morning, diagnosed the issue as two tires out of balance and fixed it while i waited. Their communication is great and the shaky wheel is much better than it was. If you need auto service, call these folks. This is a true service station. Hence the word service. They serve their customer.

Honesty and great service. Been here twice and both times the problem has been solved. The nice thing is, this last time the noise my car was making was from a loose bolt. They fixed it quickly and didn’t charge for the diagnostic to look at the entire suspension, which they did. Got an alignment and an oil change and was out. They could have easily charged an arm and a leg but didn’t. Thanks fellas!

I’ve dealt with Tracy’s automotive 3 times now. All three have been tire related. Just recently, I had a set of BRAND NEW, IN THE BOX, CUSTOM MACHINED wheels. I waited 9 weeks for these wheels. They were supposed to be machined and assembled in 4 weeks, but there was a delay in the powder coating process that set my order back by 5 weeks. I needed tires from my old wheels swapped onto my new wheels
I went to Tracy’s because a lot of the Porsche guys were raving about how this place can mount low profile tires on rims without any major nicks or scratches. Low profile like 30 series or lower. Porsche’s run low profile tires as well so I figured «ehh, maybe these guys are up for the job.»
The first 2 times were with my old rims. They were old and seen better days because of daily driving. The first time I dealt with Tracy’s, a guy named Aaron was kind enough to show me the Hunter tire machine. I think it was the same one I dealt with back when I was in auto tech school. Except Tracy’s machine had plastic covers on the clamping jaws and a plastic cover to slip over the lever bar.
The reality is that I don’t have an awesome fully-​auto and leverless tire mounting machine. I’m the average Joe that gets tires every few years or so. By seeing some of the protective measures that these guys take, I was a little more at ease in knowing that my wheel would be okay.
Let’s face it, a 30 series tire is not EASY to mount and dismount. I’ve never done one, but think about it — a 30 series tire is literally a rubber band. Look at how thin the side wall is. Now add in the fact the tire I needed mounted was going on a 9.5inch wide wheel. So yeah, mounting and dismounting this tire would be difficult.
The wait-​room has coffee, drinks, a nearby pizza shop which is literally just through a door, and a TV. Oh, and also a clear view of the working bays. When I brought my BRAND NEW, custom machined, 3 piece wheels to Tracy’s I clearly stated that I wanted NO DAMAGE on the rim. These guys weren’t defensive at all when I requested that. To be honest, I was a little concerned though mainly because the wheels were literally BRAND SPANKING NEW with no scratches. These things still had protective wrap on the lips!
As I unloaded the wheels from my truck, I brought them into the tire mounting area. The techs were kind enough to show me the equipment again. I saw the protective covers on the clamping jaws and the tech that helped unload them stated that he would put some micro-​fiber cloth on top of the protective jaws for an added layer of protection.
The tech that ended up doing the tire mounting was a guy named Doug. I ended up waiting almost 1.5 hours for the job to be completed, but I was patient and every time the techs would stop in the waiting room they’d inform me of the progress that was being made. Things like «He’s almost done. He has one more to finish up.» Or «He was having a hard time dismounting the tire from one of the old wheels, but he is getting there. It’ll be just a little bit.» I didn’t ask for these updates, but the techs were kind enough to provide them to me. This was greatly appreciated. Upon completion, the service advisor took me back to the area and had me inspect the wheels. I talked with the Doug and got his thoughts on the job.
He stated that he’d done 30 series tires before and that it did pose a challenge, but he was up for it. I inspected the wheels and found SMALL SMALL imperfections. These were things I could live with because let’s face it — the equipment has been used plenty of times and there may be some small pebbles or debris that could leave some small scratches. Luckily these imperfections were on the polished outer lip and I was able to use some aluminum wheel polish to clear them up.
Other imperfections were in areas that would never be seen like on the back side of the wheel. I could clearly see the imperfections because the inner barrel of my 3 piece rim was black. Could I live with these small imperfections? Yes, of course because I DON’T KNOW, but I do UNDERSTAND how hard it is to mount and dismount a 30 series tire that does not want to stretch over a 9.5inch wide rim. And since these wheels were going on a daily driver, they were going to see the elements of nature and the road.
The only way these wheels would come out imperfection free is if 1. They were just hanging up on a rack or wall looking pretty or 2. Using a Hunter Revolution or Auto34 fully-​automatic and leverless tire changer, but the reality is that these wheels were going on a vehicle that was going to be driven in fall, summer, spring, and see the elements of the road and nature.
As an avid auto enthusiast, and DIY gear head, I appreciate the efforts and protective measures taken by Tracy have to keep my wheels in good shape during tire mounting. Every time I have called for pricing or came in for tire service they have been nothing, but welcoming, honest, and sincere. A testament to great customer service!

You don’t want to go here. It’s a terrible shop, and I need to be able to get my car in on short notice… so don’t go here. Ok? There are plenty of other mediocre shops that will lie to you, waste your time, take a long time to diagnose and repair your car. You can go to THOSE shops and let me keep this one all to myself; well, myself and the other lucky folks who have discovered this place.
Seriously, though. I brought my car here with a fairly vague complaint, a rattling that happens almost all the time and is coming from the front end area. I got the car in right after they opened, they had it diagnosed and repaired before the close of business. Kind of a long story here, but they actually ended up repairing something that another shop had repaired once before. They were able to recognize that there had been previous repair work done, give me the apparently defective part and let me know that I should seek recompense from the previous shop. I did so and was able to get money back– it’s important to note that the amount I got back on the defective part nearly covered the entire repair done at Tracy’s. The other shop was that overpriced! I knew I had been overpaying, but didn’t realize it was that bad.
It’s also important to note that the reason I had been overpaying is because I needed a shop that could get work done fast; meaning they were very skilled, able to diagnose quickly and have the parts available or quickly obtained. Other shops I had called when fixing this problem the last time quoted time frames from a few days to over a week, which was not acceptable since I need my car for work. Tracy’s was able to get the work done every bit as fast as the overpriced shop, but at a more reasonable price.
In short, this is my new shop. So, you aren’t allowed to go here, find somewhere else. It’s mine!

I had an issue with my car. When I accelerated, the gear shifting was pretty rough and it was obvious to anyone driving it, so I took it in. I got a call with a long list of things I needed to replace. My car did need a tune up so I checked others for prices and Tracy’s was competitive, I will say that.
The problem, however, was I paid a lot of money for all those services they performed and they said it drives just fine now. I didn’t even make it out of the parking lot and the problem was still there. Every stop I made, I noticed the issue so there was some deceit there. I called back and they told me to bring it back in. They had it for almost 2 days and said they couldn’t detect a problem. I found later it was a possible transmission issue. I was disappointed at the dishonesty and will not use Tracey’s again. If you have a car issue, i would not recommend taking it to Tracy’s for a $ 90 diagnosis.

Courteous and professional staff. Large, comfortable waiting area with TVs and magazines. Squeaky clean bathroom. I received a free inspection, they told me what they found, what they could do for me, and did it quickly.

The kind fellas at Tracy’s quickly and inexpensively (free) changed my passenger side headlight. Of course I recommend you tip any mechanic who performs work gratis for you! I will definitely be returning to Tracy’s and here I am recommending you do the same! Support your local business!

I went to Tracy’s this morning for a tire issue — they were very informed on the nitrogen tires I have (mine had been leaking and they’re not suppose to). They educated me about the nitrogen issues and fixed the problem — NO CHARGE! They can do all the servicing on my car so I will definitely be back there again — they also have a very comfortable waiting area with a TV, current magazines and coffee. So glad that Joshua Unilocaled on them — thanks Joshua!

This place was great! I went in for an alignment and to have a vibration checked out after my wife hit a curb with the help of some ice. They didn’t give me any BS or try to up-​sell me. Everything was explained and documented in great detail and they were totally upfront about all charges, calling me before they did anything that wasn’t originally agreed upon. There was free coffee, which was nice since I was dropping off my car at 7:30am and it was 15 degrees out. They even saved me from having to walk a mile in the cold and gave me a ride home (after coffee, of course)! The staff was friendly and I got my car serviced same day with no appointment. I’ve been in a lot of garages in a lot of states and I can honestly say this is the most professional, average joe-​friendly car fixing establishment I’ve been in.