Pet Paradise

I bought a pet lizard for my son at this store, the staff was knowledgeable and very helpful each time I came in to buy crickets or supplies for the lizard.

We have gone in here on several occasions we tend to limit our interactions with the staff because the store seems to favorite birds here which is not any I wanted to go here. We came in because we wanted to see and interact with the snakes. We believe that smaller places give more time and interaction with the snakes giving them better temperaments but as we come in we wish to see the rosy boa they have but because they decided to feed them during business hours AND put them in paper bags we were not allowed to even see them. Now I understand that picking up and handing a snake after feeding is best kept to a minimum but I am a paying customer who is not driving all the way out here the next day to interact with your snakes to see if one will fit in with our family. I am sorry but feeding animals like snakes should be done closer to closing in my opinion so that paying customers have a chance to interact with them because I will not buy a bet unseen and untouched especially a pet like snakes

they have quality merchandise lower than the corporate pet store, and excellent selection of birds of every kind. They also allow lay a way as well as the of the Golden buckeye card on merchandise purchase.
Price and quality of pets and murchandise are excellent. But the issue is the staff and owner. Our initial contact was with sarah. She was friendly and extremely helpful. At no time did we feel as If we were an inconvenience to her. But it was the owner and two other staff members we had issues with. We felt as if we were being talked down to. talking down to us. Each visit (approx 10 – 12) it was the same way. They made it so that we felt stupid. The answers to our questions were also said in a rude and demeaning way. I we also felt that some of the store staff showed favoritisim. Even though we did spend hundreds of dollars by buying 2 birds and the merchandise for them.