Michaels

Hello les amis du scrap
Magnifique magasin, ou l’accueil est très sympa. L’assortiment est très varié et il y a un énorme choix dans plusieurs domaines: bijoux et ces perles, décoration sous toute forme comme naissance, mariage etc. En ce qui concerne le scrap, s’est un vrai royaume un assortiment de rubans, lettre, perfo… et j’en passé. Tous les magasins de Michaels que j’ai fait, comme Dallas, Chicago, vous pouvez être très satisfait de l’assortiment que vous y trouverez. J’ai fait plusieurs photos.

Visited this store today to purchase a few items and noticed their summer items were on sale for 70% off. I chose some products and proceeded to checkout. At check out I was surprised when one item rang up as more then I was expecting. When I questioned it, the store manager came over not saying anything, took the item and scanned it. He abruptly and rudely commented «those aren’t 70% off». I explained to him that the sign next to it said they were. He still continued to tell me they weren’t. Finally after figuring out how to do at least one part of his job right (do a price check) he said oh, they are 70% off. Never at any point did he apologize or show one hint of good customer service. Very poor customer service here.

I am not a fan of Hobby Lobby. Even before the Supreme Court ruling. Hobby Lobby was just to Jesus-​y for my liking. (Yeah, the «scripture mints» sold at the front coutner clued me in.) Unfortunately, the Michael’s nearest me closed down, forcing me to Craft with the Lord.
I was happy to see this Micheal’s, but after walking the aisles, the selection was dismal at best. They had lots of yarn and kids crafts, but seriously lacking on things like caligraphy supplies and varieties of stencils. I could not find any employees on the sales floor at all. It is a rare and sad occurance when I walk out of an arts and craft store empty handed. Truth be told, the selection at Wal-​Mart is better.

This store is a delight. Employees are helpful, knowledgable, and polite. Cheery, clean, well organized. Miles above the mess that is Hobby Lobby.

This particular Michael’s has been overall pretty disappointing. I bought some wedding canisters for wedding favors and asked if I could place a special order for 12 more sets. They got my name and phone number, but I was completely unassured that they were even placed.
They said they would call me when the order came in and I waited two weeks to call them. They said that it might take up to 3 – 4 weeks. I waited then a little over a month before calling them again. They had no record of my special order.
I told them that my wedding was in a month so that if they could place it again that they should do it as soon as possible. They assured me they would and told me that they had three in the store for me if I wanted to pick them up.
I got to the store picked them up and then proceeded to look down the wedding aisle for other things but to my great astonishment, found three more of what I had special ordered sitting on the shelf!
I still needed more so I didn’t tell them to cancel my special order just put my wavering trust that they would go through with it this time. So, after I stopped in a third time for some more items I saw another one on the shelf!
What are they doing? I think they might be selling MY special order for my wedding, that now is happening in 17 days, and I still haven’t heard from them about the second special order I placed that was supposed to get here a week ago!
Not to mention, the managerial staff there seems to be very unfriendly and doesn’t seem to go out of their way for customers from what I’ve seen every time I’ve been there.

On most occasions I’ve been here, the service has been quite good. This Michael’s location does not have the huge selection as, say, a Hobby Lobby, but this place actually has employees, while you could wander around Hobby Lobby for days and not find anyone who works there.
However, I must tell you about my latest trip there. I am shopping for buttons to glam up a jacket. The button selection is measly, and in addition, there are only two or three cards with two buttons apiece on each rack. I spot a tall, grim-​looking man nearby doing some stock replacement.
I approach the man, who has his back to me, and say, «Hi! Do you work here?» The man turns around, and holy crap, it’s Lurch from the Addams Family! He stares at me, wondering if he should acknowledge that he is employed at a craft store instead of waiting on Gomez and Morticia. I expected him to mumble, «You rang?»
Finally, Lurch nods. I ask him if there might be more buttons in stock, beyond the few that are on the rack. He looks at me as though I’d asked him to fry up some rattlesnake fritters for Pugsley and Wednesday, and utters, «No. These are novelty buttons.»
Uh, okay, thank you, Lurch. That will be all.
Back to Hobby Lobby?