Amtrak Train Station

I have to preface this review by saying that it may be overly favorable because of the completely horrific experience that I had with Greyhound and the Greyhound bus station across the street. But the Amtrak station is open from 7:00am-12 midnight, is well attended in both the information and ticket counters. Secure with police presence and baggage handlers. It is well lit, has plenty of comfortable seating, has clean rest rooms, and a convenience store with drinks, snacks, sandwiches, coffee, newspapers, magazines and more. I will not hesitate to travel to and from the Amtrak/​SEPTA station there, but will not use the Greyhound there again.

Amtrak Please explain why it’s ok that your conductor on southbound Train # 85, N.E. Regional, after leaving Wilmington Station, can ask me to move from a Business Class seat I paid for on a packed train, so said conductor can have 1 seat for his luggage and bags, and 1 for himself. In business class. Packed train. Whole row. Said: «You gonna have to move. That’s my seat.» That he’s not sitting in. Did I mention I work for a travel company that sells #AmtrakVacations? #Amtrak #DeplorableCustomerService #Manners

The train station is nothing compared to the major Amtrak train stations in bigger cities but it is decent for Wilmington.
Some things to note:
–Bathrooms are pretty gross but I’m sure the ones in penn station NYC are just –as gross
–CONSTANT delays– because the station is in the middle of the Amtrak route from Washington to Boston there are constant delays. They try to make up time when they go to philly by speeding up but just remember the trains are ⁹⁄₁₀ delayed!
–Limited seating inside– the station is pretty small
–Convenient store– in case you want snacks or drinks
–Ticket station– 1 to 2 people working so if there’s too many people there can be a line
–Rental car (Avis, budget, national) places are located in the station but the cars themselves are outside to the right of the station (less than a 5 min walk)
–There are taxis but bring cash
–Personally, I would probably not come here if not for work…

A quick & cheep way to get to anothe cities without the hassles of driving & traffic.
The Amtrak staff always seems to be pretty friendly & very helpful… especially the Track Team.
With free amenities like Wi-​Fi & materials the wait for the train isn’t bad if you’re not on your smartphones :-)
Glad to see the cleaning crews take pride in keeping the Ladies Room & common areas very clean. Of course the smaller stations are not as packed with the heavy traffic with my hometown U-​S, yet good customer service across the board.
Would like to see a mini sports bar in the «mini-​er» stations. LOL.

I had a very interesting experience this week on the train. I was scheduled on the Northeast regional going to Washington DC and my train was 30 minutes late. The ladies at the information desk announce that they would honor the Northeast regional tickets on the Acela, but when I went to the window the lady told me that it would be an additional $ 150. Of course I declined. About 15 minutes before the 30 minute late timeframe, another announcement that the ticket for the Northeast regional would be honored on the Acela. No ticket Change is needed, no additional cost just stand in line with the Northeast regional ticket. The train was packed. I think I got the last seat. What’s interesting is… the Acela left 30 minutes after the scheduled time the Northeast regional was supposed to leave, the Acela was delayed in Wilmington Delaware and we still got into Washington at the same time that my Northeast regional train was supposed to arrive… what a good deal.

This station is nice but could use some more food/​beverage options inside the waiting area. There’s only a mini mart inside with snacks. No hot fast food places inside the station or surrounding area. My train was delayed for an hour the last time I was here and there wasn’t much to do. The bathrooms were dirty and a lot of people were loitering outside. Parking across the street is reasonably priced if you leave your car for the weekend.

Even post-​renovation, Wilmington station is pretty sad. The good part? Less crowded and smaller that NYC or Philly. You can get Amtrak or SEPTA here.
The building itself is historic and architecturally significant.
Restrooms are nasty — but much improved post-​rennovation.

The Wilmington Amtrak station makes Penn Station in NYC look like a prince’s palace. Here there is a general seating area, no wifi, bathrooms I wouldn’t touch with my worst enemy’s dick, and shitty little over priced market with awful options. When getting off a train into Wilmington be prepared to carry your heavy ass bag down a bunch of steps because they only figured out how to make escalators go up here.
Only reason I come into here is because it is practically door to door between my apt and my client in DE. Book Accela tickets if possible because I feel like I always see «DELAYED» for the Northeast Regional trains.
There are approximately 6 cops on the main floor at any given time. Now this is a good thing folks. If these PoPo were not there you would have even more scum and lowlifes of Wilmington descending onto the station and robbing every person that walked out that front door with a briefcase or nice purse in hand. As it stands I already question many of the people who stand outside that front door.

Very clean, friendly staff. Has a nice coffee shop and this station is very quiet, recommend if you need to stop and take a break.

Wilmington is a great train station if you have the need to take Amtrak somewhere. For Philadelphia area residents, Wilmington is a great alternative to 30^th Street Station. There is a convenient parking garage across the street from the train station that is ¼ of what it costs to park at 30^th Street. The terminal building itself is a Furness design and beautiful from the outside. With so few tracks, it is simple to keep track of your train and the terminal waiting area is small — nothing compared to all of the running around that you need to do at 30^th Street. The terminal has a small shop and car rental agencies and is also serviced by Septa trains if you need to get anywhere else in the area.

Delayed over an hour. Wilmington doesn’t have a ‘escalator’ coming DOWN from the platform — so many people were struggling up and down with bags on the steps. Our train was to depart at 330– delayed to 430. We were called to the platform. The announcements were made to board — but there was NO train. The announcement then said last call. Then DEPARTING. But still no train. The next train to depart came before ours, but everyone just assumed it was us and got on — which created major confusion. Take the Acela when you can as the regional trains are not as smooth running. Very bouncy when you are trying to type on your computer. It is an easier way to travel to congested areas — but sometimes driving can be less time consuming.

A stop on Amtraks Northwestern route from Manassas to Philadelphia.

I like this train station. It’s spacious and I don’t feel crowded like at Penn Station in NYC. The trains are mostly on time.
I don’t really understand why they hire someone to manage the taxi line. NYC Penn Station has even more people and most of the time there’s no one there to manage the taxi line. We all just line up like adults.
I’m nagging about this because the guy here keeps trying to make me feel guilty for not giving him a tip. I don’t feel guilty, because he’s not doing anything for me. I can open my own door and put my own suitcase in the trunk. In fact, that’s exactly what I do. But it’d be nice to do that without someone expecting a tip.

The station itself is very nice. Although it’s named after Joe Biden, there is only one placard that even says his name. I wish Amtrak or Wilmington would put up a mini Joe Biden museum or at least sell copies of Joe Biden posters??? I would probably volunteer my time to put it up myself if I could get a mini grant to acquire Joe Biden artifacts.

Its a great place. I only come here to travel to work in NYC. Like the upgrade and they are adding more shops. Cool

I would like to give the station 4 out of 5 stars because the old building has been modernized and the waiting area is open and bright. My only issue is that I have not been able to locate the elevator. I needed it coming into Wilmington in 95+ degree heat but could not find it at either end of the middle platform. The only escalator came up meaning, yes, we had to lug two medium-​sized suitcases down two flights of stairs. On my return trip, I did not see the elevator, but then I was able to take the escalator up. I already had my tickets so I didn’t have to stop at the window nor did I have much time to ask about the elevator. Mom says she missed it the first time but found it on her second visit. I guess another visit to the station is required for me to inquire about the elevator. It was probably right in front of us; I saw the signs; but never saw the elevator… :(

Took the Amtrak from Wilmington to Boston. I should have driven. Long story short, delayed and didn’t end up getting into Boston until midnight. A bit nerve-​wracking as the T (Boston’s subway system) closes at 12:30 and I would have had no way of getting home. Unacceptable seeing as my train was scheduled to arrive at 10pm.
I think I’ve ridden on Amtrak about 10 times in my life and all but 3 of them have been delayed. I keep trying because I hear from various sources that the American train system is getting better. If it is, it’s still a loooooong way from efficient and useful.

I take the train from Wilmington to Saratoga NY. The trip to Penn Station takes less than two hours and if you book two weeks in advance CHEAP.
This train station is clean and quiet. The shop inside is nice and well stocked. There is also free wifi inside. I usually get dropped off but there are buses that pick up right at the train station which will get you to Rodney Square and cabs waiting outside (an unusual thing in the city of Wilmington). The station is with in walking distance of the River Front. If you aren’t from the area and wanted to have a quick bite and do some tax free shopping, follow the street behind the station towards your right.
Its not the best area at night. Be careful when you choose your arrival/​departure times!

This is an original Furness building and, like must civic projects Furness built at the end of the XIX Century, magnificent. The interior has been totally updated and is a modern transportation center in the busiest rail corridor in the US. However, the outside has been restored to its magnificent glory. A modern, yet also matching parking lot has been built next to it, providing for easy commute.
Just about every North East train stops here. For those living South of Philly, this is worth the trip.

Place reminded me of a prison/​space port (weird mix); this might be due to the fact that the SEPTA train passes a few high security prisons on the way to this station (not the station’s fault, but still played into my perception).
The station has glossy décor, and feels almost like a very small airport in its setup. I saw your obligatory «duty free» shop in the station, but nothing else in or around the station (as far as I observed) to cater to the worn and weary.