Coastal Carrier Moving & Storage

I contacted this company for an estimate through their website. It took two requests and two weeks to get a response. After that, they sent me an inventory list to fill out in order to get an estimate. (I couldn’t be at my home for them to come and see). I returned an inventory of what I wanted to move, asked more questions about price, etc. and have never heard back from them after 10 days… not a call, not an email. So at this point it has been 3.5 weeks since contacting them and still no answers. Guess they don’t want my business. I deal with companies that want my business and care. So I have scratched them off my list! I have moved many times so I know good customer service and when someone wants my business. No worries, I just do not recommend this company and have moved on to a company that responded immediately.

i would give this company no stars if possible.
Their driver was unprofessional and management refused to return calls when we tried to make a claim for substantial damage that was incurred during the move. Not only did the truck destroy our retaining wall, the movers also dropped and broke an armoire and chipped a wall in the house
Stay clear of this company

Poor service even before contracting! Set a date for a quote. Got a call just before appointment to reschedule. She was previously aware of potential conflict if she ran late. I was assured that she would call later in day to reschedule, we never heard from her. If this is typical of follow through and service, they deserve a D-!

Coastal Carriers is a well oiled machine. They are professional, thorough and handled our move as if it were their own. In short, it was perfect. Look no further!

We used Coastal Carrier to move us from an apartment and storage unit into our new townhouse. Robbie was very helpful and made the move less stressful for us. The crew of Chad, Jarrod, Adam, and Jordan were great. No problems whatsoever and they even beat Robbie’s original estimate. Very reasonably priced.

Thank you Josh Shipman for working with me over the phone to discuss moving all our belongings from Maine to Wilmington. I appreciate you giving me your cell phone and being contactable in the evening and weekends.
Your prices were very competitive and the local service you offer is outstanding.
You said we would like Patrick and Chad and you were right. When the Coastal Carrier Truck showed up this morning 2 happy faces greeted me and could not have been more helpful happy and motivated. WOW what great workers!
They loaded that truck so well, they should take pride because to me it was a work of art. What was unbelievably stressful when we tried to do it before by ourselves, was this time so easy and exciting.
From now on I will recommend Coastal Carrier for the best moving experience.

Sorry it took me so long to post this review. I was (with the help of a friend’s online search) really pleased to find Coastal Carrier Movers to handle my move from Wilmington, NC to Marietta, PA in June 2013.
After discussing (with Vince Terry) the needs involved in putting many of my belongings into storage until 1. My house was sold & 2. I found the place I wanted to move to in PA, everyone of their employees work diligently to make sure all my things were packaged & moved carefully as well as efficiently.
In 2004, when I originally moved from NJ to NC I had a very bad experience with, what was suppose to be a reputable moving company, so I was totally unprepared for the professionalism shown by every employee I dealt with at Coastal.
From my moving experience in June, I can promise that Coastal Carriers will do everything in their power to make your move, either local or long distance, as smooth as possible.
A big THANK YOU to everyone at Coastal Carriers. They all went above & beyond to make things work for me.
From past experience also, I must point out that their prices are very reasonable compared to other companies.