D & D Lock & Hardware

Wilmington, United States

3

Open now

2 reviews

Contacts

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Telephone:
+1 978-658-2597
Website:
www.ddlockshop.com
Address:
456 Main St, Wilmington, MA, 01887
Nearby public transportation stops & stations:
0.5 miChestnut Ave @ Cambridge St
0.5 miCambridge St opp Wilmington Rd
0.5 miCambridge St opp Chestnut Ave
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Today

Today 7:30 am – 5:00 pm
Open now
Local time (Wilmington) 3:25 PM Monday, June 2, 2025

Business hours

Monday 7:30 am – 5:00 pm
Tuesday 7:30 am – 5:00 pm
Wednesday 7:30 am – 5:00 pm
Thursday 7:30 am – 5:00 pm
Friday 7:30 am – 5:00 pm
Saturday –
Sunday –

Description

Specialties

Commercial building access control, door & frame replacement, grand master key systems, ADA compliant hardware installation, hydraulic door closers.

History

Established in 1980.

D&D Lock has been in business for 35 years. We have created over 3500 grand master key systems including the old Wang towers in Lowell Ma. I am a graduate of Schlage Architectual School in San Francisco, CA, and completed several classes at the door & hardware institute in Waltham, MA. Our shop has a showroom & service counter. We have one of the largest key selections in the area and can copy just about any auto key including chip keys. We have a warehouse on site with a huge inventory of locks & hardware. Our staff is well trained and we stand behind every job we do. Our website is www​.ddlock​shop​.com. I am also a member of the Massachusetts Locksmith Association. I look forward to serving you.

Meet the Business Owner

Richard L.

Business Owner

I started working with my dad when I was 12 years old at Builders Specialty & Hardware in Somerville, MA. When I was able to drive I got a job at Commonwealth Lock in Cambridge Ma. It was the largest lock shop in New England at the time. I later went to work at Herb’s Lock in Arlington Ma until opening D&D lock in 1980 with my dad. I bought my dad out after he retired in 2001. My son in law Chris has been working with me since 2004 and is line to be the next owner.

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2 reviews of D & D Lock & Hardware

No registration required
Place rating: 1
Medford, MA
Very rude. No show/​no call on appointments.
Don’t waste your time with this guy. To be courteous I called a number of times to confirm my appointment. I was met with ambivalence. Didn’t know why until later. After an hour passed on my scheduled appointment and no one showed up, I called. The owner was rude and told me they got called out on an emergency. Seemed like a standard bs response, especially on a Friday afternoon. I asked why he didn’t call to tell me he wasn’t coming. He was Very rude on the phone and used profanity. I Cancelled the appointment and found another locksmith.
Comments added on 12/​27/​2014. The owner of this business replied to my post by admitting to everything I posted except his use of his profanity. However he stated that he offered to provide work the next day at discounted rates. Not true. He made NO attempt to remedy his mistake. Matter of fact his own industry peers call him expensive but incompetent. In his reply he calls me arrogant for expecting him to adhere to a mtually agreed upon appointment time! Well played Mr Fudge. Blame the customer. You do realize there are approximately two dozen vendors in the local area that offer this service? The gentleman I called that same night you no-​showed, did an excellent job for $ 75 less than your estimate.
The best part of his response was that he replied by creating his own review rather than replying to my post!!! He gave himself 5 stars!!! Hilarious! Beware of all the positive posts dated after mine. He is obviously concerned about the truth coming out and is going to try to boost his rating. Pathetic.
Congratulations Unilocal.You have captured the attention of a small town complacent business owner who now realizes that this review probably prevented dozens of people frequenting his business and thereby wasting their time and money.
Place rating: 5
Andover, MA
I can’t say enough about this place. They always have what I need. They go above and beyond for there customers. There a small family business and people should know about their quality work. I would never go anywhere else.