Lumber Liquidators

Wilmington, United States

2

Closed now

2 reviews

Contacts

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Telephone:
+1 910-795-0025
Website:
www.lumberliquidators.com
Address:
6816 Gordon Rd Ste B, Wilmington, NC, 28411
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Today

Today 11:00 am – 4:00 pm
Closed now
Local time (Wilmington) 10:58 AM Sunday, June 22, 2025

Business hours

Monday 8:00 am – 6:00 pm
Tuesday 8:00 am – 6:00 pm
Wednesday 8:00 am – 6:00 pm
Thursday 8:00 am – 7:00 pm
Friday 8:00 am – 7:00 pm
Saturday 9:00 am – 6:00 pm
Sunday 11:00 am – 4:00 pm

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2 reviews of Lumber Liquidators

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Place rating: 1
Wilmington, NC
This one star pertains to the customer serice over the phone. Called at 10:30 AM and was told that I would receive a call back shortly. Waited an hour and called again at 11:45pm and was put on hold for 15 minutes before being hung up on. Called back again and the gentleman said he was the only individual there and could not answer my question. (I was only asking if there was a floor jack in stock). Again, he took my number down and said he would call back soon. 4:45pm rolls around and I FINALLY got a call back. You know how long it took for them to answer my question? Less than 45 seconds.
The manager (Jack?) should feel responsible for only putting one person on staff and not being able to supply the ample amount of bodies to provide adequate customer service. Waiting until the last 15 minutes until closing to get a response and know whether or not a store has a part that was necessary 6 hours earlier as we were redoing our hardwood floors is unacceptable.
Place rating: 3
Lorton, VA
I had never been in a showroom before and it was MUCH smaller than I anticipated. They did have a lot of samples on display, but most of them were so small you really couldn’t get a good idea of what it might look like on a floor. We were just there to check the basics so it wasn’t a big deal for us, but it was still disappointing. The prices did seem decent, but similar flooring we were looking at over at Costco was cheaper yet, so YMMV and be sure to shop around.