Winchester Oral Surgery

The. Absolute. Best. Yes, I’ve read the other two reviews and could not be more amazed by the scatalogical opinions expressed. Please read the other ‘hidden’reviews that for whatever reason Unilocal deems not valuable.
Maybe the level of expertise for an oral surgical practice should be measured by the size of the waiting room, the quality of the US/​People magazines or the comfort of the chairs, but that is not a reasonable criteria nor is it my criteria. The criteria should be the process and the results, meaning no infections, little pain, in short, good expected results.
My experience at Winchester Oral Surgery was extraordinary, from the concern expressed by the nursing staff to the caring expertise of Dr. Arbella. After the initial prick of the novacaine needle, I felt no pain, repeat, NO PAIN! No pain from the extraction, then the later implant caused no pain! There was no crash as the novacaine wore off later. Each step of the procedure was explained beforehand, and what to expect after, and what I needed to do to heal. Over the course of the implant, an eight month process, I experienced no discomfort or more importantly, infection.
Yes, I did spend time in the waiting room; Dr. Arbella apologized as he had been called to the Winchester Hospital ER for a major vehicle accident, something beyond his control.
Soooo, WOOHOO, this experience is as good as it gets!

Heed the other reviews here. I spent close to 2 hours in the office for a wisdom tooth removal consultation, was left with a general feeling of unease about the whole experience, and was given a quote that would max my dental insurance coverage and have me paying $ 1500 out of pocket.
Went to another place and got my whole consultation done in 30 minutes and a pre-​authorization for $ 260 out of pocket without maxing my dental insurance coverage.

The. Absolute. Worst. Waited over 45 minutes in the waiting room just for the consultation. Then waited over 45 minutes in the waiting room for my son to be called for his wisdoms to be extracted, and then he waited another 40 minutes in the chair for the Dr. to come in.
The waiting room is small, cramped, hot, doesn’t even have a coat rack, and the chairs are extremely cheap and uncomfortable. Normally I wouldn’t care about the chairs in a waiting room but they know people spend a lot of time in them, not just waiting for the Dr. but also waiting for the patient to be done. For the amount of money they charge for these procedures (almost $ 4k for wisdom teeth removal) they need to step up the service and improve the waiting area. Feels like they have no respect for patients’ time and are too cheap to get better space or at least buy decent chairs.
I do not recommend WOS unless you have hours to waste.

The office gave an out-​of-​pocket estimate that’s way off and refused to acknowledge their mistake and laziness related to the estimate. We were surprised to find out we had to pay almost double $$ when the bill came. Not willing to work with patients on charges. Don’t go there or at least be prepared to pay more.