Even after 10 years of shopping at this local hardware store chain and spending over $ 200,000 at their various stores(after building two homes), I’m never greeted at this branch in a friendly, familiar way. And forget about calling to see if they have an item. They’ll say yes over the phone and still won’t have the item when you get there. So for once, don’t shop local. Go to a big box store, get a better price and better service.