Courtyard Hartford Windsor

Absolutely love this place. I’ve stayed here a few times now and each time the staff is absolutely flawless. They’re the most friendly, customer service oriented staff I have ever encountered during a hotel stay. The hotel has many extras! Restaurant, Starbucks, gym, pool. not to mention the rooms themselves are superb with the most comfortable beds, awesome couch set up. Love this place!

I have stayed at this hotel several times since 2009, it is has extremely convenient access to the highway. It also has the same updated look of most Courtyard hotels, and a very friendly and helpful staff.

Super friendly front desk agent Stephanie greeted me, apologized for a hiccup in my check-​in by giving me a free breakfast coupon. Being proactive is EVERYTHING in the customer service business! Room was spotless, beautiful pool overlooking a courtyard, definitely an adequate gym and the breakfast area/​lobby is modern and clean! Mirela in the Bistro is a true asset to the hotel! Excellent hotel and visit!

Our family of four (two pre-​teen boys) stayed here for a little mini-​getaway this weeekend and the hotel was PERFECT. The rooms were immaculate, had a refrigerator AND microwave, flat screen TV, ultra comfortable beds and all the amenities we were looking for. The wi-​fi was great, there were plenty of outlets in our room, and best of all, I was able to open the sliding glass door to get some fresh air.
The hotel is modern, beautifully decorated, and has any convenience you are looking for: a bistro serving HEALTHY inexpensive food (like green smoothies and oatmeal), a touch screen in the lobby where you can look up the weather, restaurant menu, etc. There are lots of cozy nooks and crannies where you can sit and read, or watch TV. My favorite element is the courtyard — flowers, sunshine, and plenty of couches, chairs and umbrellas for sitting outside.
My sons took advantage of the pool and ordered a kids’ quesadilla from the very reasonably priced Kids Menu at the Bistro.
The staff are WONDERFUL. George hooked us up with adjoining rooms and made sure that we had just the right set up. The young man at the Bistro couldn’t have been friendlier. He explained the times that they were open, and even gave us a list of ALL the restaurants in the area, which included their telephone numbers and how many miles away they were. He gave us three menus from restuarants that deliver to the hotel, as well. Talk about full service!
We will be returning for another family getaway when school starts and we need to escape our hectic life.
This place had everything we were looking for and I highly recommend it to families who need a little R&R.

This is a pretty good hotel. If you know Courtyards, you know what you’re getting and that it’s consistent. This hotel is no exception.
The lobby is newly renovated with plenty of seating. The wifi is good and relatively fast as hotel lobbies go.
The rooms are in pretty good shape. The beds are comfortable, the shower pressure is decent, and overall it feels clean. The lighting is a bit dim with the décor, but it’s what I’m used to at a Courtyard so it’s all good.
The staff has been outstanding. The front desk attendant was very helpful. She gave me the background on the hotel and its amenities, as well as made sure I got the room I wanted (top floor away from the elevator).
Good hotel for a good price. Go Marriott!

Driving by this hotel it is tough to give it positive judgement based on its exterior. Also a much better looking and higher end Marriott easily sits across the street. I ended up using this hotel for a quick over night stay. Guest service is prompt and well mannered. Very quick to take care of needs and requests. I am not going to say much about the room size, décor, furniture, bathrooms etc. It is a Courtyard by Marriott hotel. it is a budget hotel so you cannot have very high expectations. They one draw back I must mention are their beds, blankets, and pillow. Beds are rock hard and pillows are solid stone. Blankets are just bed sheets. Other than that, the hotel is not so bad.

This hotel was great, great great! I don’t know where to begin. Well to start off. I arrived early and was hesitant about asking for an early check in, but I gave it a shot. I met with Rosie, who was the assistant manager. She was so warm and bubbly and allowed us to check in early. Then there was a gentleman that came to our room just before we went in and changed the pillows to foam pillows as I preferred. I thought that was great. Also Wanda, our room attendant had the room very crisp and clean upon our arrival. The room was spacious and we had a great view of the inner courtyard. We stayed on the 2^nd floor and our balcony was cute. Breakfast was great as well and very filling. Lily at the front desk was very helpful as well in regards to assisting us with finding a tire repair shop (we caught a flat tire during our stay) all the staff were great. Everyone was very accommodating and you could tell they take pride in providing great service. I would definitely return if I were ever in the area again. This hotel and the staff get 5 stars. This is a great Courtyard Marriott. Thanks again !

I had the best experience with this Courtyard Marriot! I got married the end of June and blocked off rooms for my guests. The staff worked with me leading up to the event to make sure everyone was accommodated and the prices were reasonable. They also included shuttle service from my venue even though it was outside of the distance they typically provide shuttles for. They were extremely kind to us throughout our whole stay, even when we were continuing to celebrate after the wedding. When it got too late, they politely came out to the courtyard and told us to bring the party inside and we were more than welcome to continue the celebration in the lobby. The rooms were really nice and they even left a special gift for my husband and I in our suite. The thing that really blew me away was the people though. Everyone was just so nice and I really felt like they cared about me and my party and did everything they could to ensure we had a good stay. I would definitely recommend this hotel!

This was seriously the best Courtyard I’ve ever stayed at and I’ve traveled quite a bit for work, and am even a Marriott rewards member. I take it that it’s been renovated recently because it’s got a ton of modern amenities from flat screen tvs in personal booth areas in the lobby to one of those large screens that welcomes you and tells you how the day is going to be too.
The staff is friendly and efficient upon check in and whenever we had questions.
The rooms were clean and comfortable and either look over the parking lot (which was great for us since we had to keep an eye on our show cars), or overlook the inner courtyard (ha, pun) of the hotel.
Hopefully no one else discovers this tranquil little hotel in the middle of CT. We’ll surely be back annually for as long as we attend events up there.

Recently stayed here when traveling for business and was very pleased with the service. The staff was extremely kind, especially the gentlemen named Jonathan. The room was clean, large, TV had HBO and on demand movies.
The only reason I subtract one star is because on the day of check out (the only day I was able to sleep a little late) they knocked on the door at 8:00 AM when they slipped the invoice under the door and woke me up.
When I travel to CT again I will stay here.

This is a nice hotel. Clean and large rooms. My room was a king suite (couch, fridge, microwave, etc). The staff at the front desk was friendly and helpful. The down side is that I am here in the midst of a hurricane. But the hotel is prepared with water and flashlights and blankets!

I’ve been staying here several times now, and I do like what they did to the front /​café. With that said, the rooms are still the old courtyard style, and pool also needs renovation.
Café food is totally rip off.
Also, weekend vacationers are really crazy here, I saw bunch of adults bringing in a keg and having a pool party while kids were swimming next to them.

The staff is super friendly and helpful. I travel alot of work, and we usually end up here. Rooms are really clean, breakfast is yummy. I just wish they were consistent with the small fridges in the rooms, and more washing machines available on site. Other than that, one of my fave places to stay in Windsor.

Great Staff, Ballroom is great!

Good staff and the hotel has everything, except that that everything is old and that everything is about to fall apart
Apart from the spider I found in the washroom, and the male sock that my friend found in his room, everything else was good…
This hotel needs to get renovated and some new equipment or else nobody will go there anymore. I for one, wont go again for sure.

like a reliable utility infielder, Courtyards can do the job for a week or so.
we enjoyed our stay here, me my wife and 2 teenage daughters, thought we would be cramped, but decent sized room with 2 queen beds .one additional note when driving get ready to turn after you see the Hilton Garden Inn” sign, if you wait to see the Courtyward sign you will miss it and have to u turn again.

Uh-​uh.
The staff are very nice but the bed is hard, the ice machine is broken, the air conditioner has managed to cool the room down to 78 degrees after *four hours*, and the refrigerator cools beverages to room temperature.
To be fair, I’ve stayed in other Courtyard by Marriott hotels, and they’ve been excellent values. But I won’t be coming back here.