Pet Pals of Winchester

I have 2 herding dogs who go to Pet Pals daily. We are extremely satisfied with their screening process, pick up, delivery and treatment of our dogs. The screening process involved having a male dog in the cage with my dogs to see the interaction between my dog and one of the «pack» and then they switched it to a female dog from the «pack». This ensured that 1) they were accepted in the pack and 2) that my dogs were socialized. These 2 aspects are extremely important to us. We also like the fact that we get a small post note indicating when our dogs were dropped off at home. I hope that Pet Pals will expand their care to include indoor time (for bad weather) and expanded daycare at their facility.

We love Pet Pals! We have a dog, are often dog sitting for my father and we now have a foster dog, so it can be a different situation each time I call. Amy in the office always calls right back if I need to leave a message.
Nick came today after I called this morning last minute and picked up two dogs from my house (I told him he may need to go looking for our foster girl who doesn’t hear well and may not know he’s there).
We came home to happy dogs and a very nice note from Nick. I always know my dogs are well cared for and loved when with Pet Pals!

All the low reviews are from spiteful people who couldn’t get their dog enrolled. That’s obviously a terrible situation, but does that make this company worth 1 star?
Pet Pals offers a pick up service, brings your dog to a social environment where it spends the day with company, then is returned to your home.
There is everything between very well-​behaved, well-​loved dogs, and there are completely shitty untrained, and basically neglected rich people dogs. There are social cliques and buddies between these dogs.
I have not had any negative experiences with pet pals, and being in a group of dogs is a basic canine need. For a fee, your dog gets a social life.
It is unfortunate that not every dog is allowed in, but unless you’re willing to take care of your own dog every day you really can’t complain about their services.

I have used Pet Pals for 2 years for cat sitting. The rates are reasonable and they have come through each time on somewhat short notice even around holiday times. They will do small things to make your life easier like bringing in mail/​packages and sending an email/​text to let you know things are ok if you’ve been away for long.

This place sucks. If I could give it a zero, I would. I just moved to Boston from California and I found this place online and decided to call and check this place out. I called twice and no one answered at first and then they called me back hours later. I brought my dog and they wouldn’t even let my dog inside and decided to «look» at her outside in the pouring rain. The girl came out and without evening giving her a try decided to say it’s not going to work because of her looks since she’s a pit mix. It’s pretty funny because there’s a pit mix on their site.
It’s so sad that doggie daycares should be dog lovers of all and not hate because of their looks. You guys are doing nothing but hurting the breed even more and my dog has been in daycare since she was 5 months and gets along with any dog and even kids.
You guys should be ashamed of yourselves.

I was recommended to this place by two different people. I thought to myself GREAT, this place will be perfect for my dog. Called in the morning did not return my call till the afternoon, and come to find out they do not take pit bulls (AM Staff Bull Terrier), which is kinda ridiculous because right on there website it says:
«Doggie Daycare Policies:
Dogs must be friendly with other dogs
FREE Pickup and drop-​off is included within our coverage area!»
If you know anything about pit bulls they are SO friendly and loving and my dog is just that!
My dog has been bitten by two chihuahuas and a Vizsla and has never harmed anyone and there excuse for not having my dog is because «other people will feel uncomfortable with my dog around». They should stand up for all breeds! They should seriously think about putting information on there website to educate people about different breeds and not be discriminatory towards dogs just because they are afraid of what other people will think.
DISGUSTED!!!
So I guess if you have great dog that is discriminated against you can not bring them here… SAD!

We’ve been using Pet Pals for week day play group for about a year now. We’ve had nothing but a great experience with them. Curt is amazing and our pup adores him. Curt goes the extra mile too, putting down her afternoon snack and water, as our pup is only 1, so she’s still learning portion control. :) Highly recommended.

We have been using PetPals for about 7 years for our beloved pug. He attends the Dog Club 3 days a week and is clearly excited when his walker arrives. Pet Pals is very professional and groups dogs by size. They are very flexible with last minute schedule changes and take wonderful care of our pup.

We have been very happy clients of Pet Pals for a little over 2 years now. They take our energetic mutt to their Dog Club every weekday for a few hours; we have also used them for daily walks in the Fells and occasional weekend walks. They are very organized and professional, clearly dog-​lovers, and our dog loves them. Even if we happen to be home when our walker arrives, our dog eagerly runs to the door when he arrives and happily goes with him. I honestly don’t think I would be able to own a dog without people like them in whom I have such confidence.

Winchester Pet Pals is great! When we first contacted them, David the owner came to our house to meet our dog and get the lay of the land of the house. His operation is extremely professional — calls are promptly returned, the walkers leave notes of when the dog was walked and fed, and the dogs get to spend a fair bit of time at their facility in Woburn, so they have company for a good part of the day rather than just quick in and out walks. We often make weekend travel plans at the last minute, and have never had trouble getting coverage, even for holiday weekends. I never worry about my dog’s care when I’m gone.

We’ve used Pet Pals for many years, and have always been really happy with their service. We were nervous the first time we left our beloved pooch overnight, but they were really great. When we got back home our dog was happy and tired, a sure sign of a great weekend romping with other dogs. Reasonably priced, and VERY flexible. We always seem to make our requests for weekend care last minute, and they have always accomodated us and never turned us down despite being really busy on a holiday weekend.
They were always very responsive to our requests, and as our dog got older they adapted his weekend care to less strenuous outings. And when he passed over the summer I received the nicest call from David the owner, expressing his condolences.
Pet Pals provides an invaluable service, and I always felt that my pet was treated like one of their family. I asked them to hold onto our key for when we get our new puppy!!!