This Super Center is super understaffed, which in turn means overworked employees and stressed patrons alike. If you call, the phone rings non-stop in the area of the store you need to reach someone, 4th time was a charm for me tonight in the Bakery. When I finally did get someone on the phone, so I could place my cupcake order, I was told that I’d have to call back in the morning to place my order, that the bakery workers had left for the day and he didn’t think he was«allowed» to take my 2 dozen cupcake order and that the bakery would be open at 5AM. So I waited on the phone line for over 5 minutes, just to have my business turned away. No Bueno! I called Shop n Save down the road & not only were they able to satisfy my order with zero hesitation, my phone call with them ended with, «Glad we could help!» I hadn’t even told them about the incident with«Sprawl Mart.» Now THAT’S customer service!!! I’ll be using Shop N Save in the future for all my baking needs.
Gina T.
Place rating: 1 Wood River, IL
This is asinine! It’s 12:17 am TWO lanes open and I’m 7th in line, never again.
Melanie V.
Place rating: 4 Saint Louis, MO
This is your basic Super-center and I like that fact that its so big. I hate going to stores where only one cart can fit down an aisle at a time and you don’t have that problem at this one. This is one is pretty clean and they keep the bathrooms clean at this location too.
Ash D.
Place rating: 3 East Alton, IL
Its walmart, what else can you say about that. I do believe this one is WAY too large. But it works and MANY people seem to love it. So if you use the Super-Center to do your grocery shopping, go in the evening around 7ish or in the morning when kids are in school. There aren’t as many people there.