Chili’s

Food was ok service was ok prices were ok I guess. Don’t go there to have a drink it is the most overpriced place around for a beer or cocktail. Just don’t have anything exciting to say about my experience. Will not be going back just to many restaurants in the area with better food at a better deal with better service.

Absolutely terrible service. Went to dinner with my parents and girlfriends mother. I love chilis food, but the food was mediocre compared to previous experiences. My moms steak came out cold, my girlfriends mom’s order came out wrong, and it took almost an hour to fix it. The Waitress was terrible. I always order a water to drink because i go through my drinks very quickly, and finished mine within a few minutes of getting it, because i was eating the free chips and salsa. The waitress never came around to refill my drink and when i was looking for her she wasnt around to ask for a refill. I was finally able to ask for a refill when my food came out 30 minutes later. To be fair, i may have been able to ask for a refill when my appetizer came, but she should have assesed the table and saw that i was out of water regardless. Even after i asked for water i saw the waitress walking around and delivering food to other people, even walking around doing nothing, getting small stuff for other people. 10 minutes later She came to our table to drop something off that was unimportant and we had to ask for our drinks again. And even then she forgot my water and we had to ask again. As im writing this review everyones drink at the table is empty yet again with no attention from our waitress. She even left empty glasses at our table so we had some glasses building up, i threw them on the other table next to us. I litterally lost my appetite waiting for my water because my mouth was getting very dry. Other problems include not asking me how i want my burger (i wasnt thinking about it; not my job, her job) and it came out way less cooked than i would have liked. They continously carried hot platters of food low over the members of my party heads’. People in my group were inimpressed with the quality of food. The tablet thing we had at our table was dead so we grabbed one from the other table. This was just a terrible experience overall, i wont be returning. I feel like i am missing some of the things that happened, im very upset at the experience, honestly one of the worst service experinces that i have ever experienced.

Personally think Chilis has gone down hill in recent years. This place is same as others. Food was okay but really nothing special. Wait staff just okay.

The star is for the food. Service seriously needs major work, from the hostess to the server, everything was terrible. The food was good though, but the service was awful. The front host was too concerned with flirting with some random boy to greet and assist me and after sitting for 15 minutes at the bar area I was finally greeted by the server who helped the table that was sat after me. I ordered food and it never came out and my friends drinks were forgotten, they were never even rang in. I’ll probably go to a Chili’s again, but definitely not this one!

Great dining experience excellent bartender her name was Crystal. Very bright very knowledgeable. great customer service .She was very helpful through the process from the moment we walked in the restaurant to the moment we left I will visit again.

James was our waiter was really quick really good really handled Sunday afternoon rush really well I am always nervous to go out Sunday afternoon the crowds but James

Customer service was really lacking. The table behind us, seated after where helped first. I hate Ziosk, but tonight I attempted to use it only to find out that it wasn’t working properly. I asked about a promotion that had been running and was told that it was over but it wasn’t automatically given even if it was running. Again customer service was lacking. I definitely won’t be back to this location.

I wish I could say something really good about this place but it seems to be a reoccurring theme that service is the last thing a number of the associates have on their minds. When I called yesterday to make a to go order. I was placed on holding for 14 minutes and 48 seconds.
When I arrived at the restaurant after finally speaking with someone I asked to speak to the man placed me on hold. While the young lady who helped me was nice the gentleman who I spoke with claim to be the manager and the corporate office after I threatened to write a letter to corporate.
While I appreciate the manager comping my order of two orders of Southwest eggrolls, I would much rather have had to pay for my food and received quality service for my money.

Let me start off by saying that I personally really like the food at chilis. It has gotten so much better! However, I am giving this place one star because of unsanitary reasons. I know people that have worked here and have told me the mice problems they have there. How the mice have chewed the to go cups, chewed the lettuce, ribs, etc. And these items are still served to the customers. This is a huge health concern and needs to be reported to the FDC.

Good tex mex burgers and drinks. Chilis is a good reasonably priced option with broad enough options on the menu that most everyone will find something they like. Service was slow the most recent time we went but not entirely unreasonable for a Saturday night.
This location has recently retired the (rather annoying) touch tones juke box, and rolled out android tablet «ziosks» that enable you to browse the menu and play games, though they’ll add a charge to your bill. It kept the kids quiet so we could actually enjoy our meal.

A descent place for a casual lunch or dinner
Ordered a few appetizers good but not super

My boyfriend and I went out for a late dinner and weren’t happy at all. The main reason why I gave it one star is I saw a MOUSE. TWICE! And we complained about it and the manager tried to give us a discount. I’m sorry but when something like that happens you need to compensate. We asked to speak to the manager and he’s apologized but I told him, I’m sorry but I feel like this should be taken care of because this is not acceptable. He took care of it cuz what else could he say. I will NEVER go back there again. And on top of that the manager reeked of crap. Smelled like he hadn’t taken a shower is years. Horrible. Just horrible.

The food was really good, prices are great! Service was great! I will coming here more often!

Chilis is always a good quick go to spot for dinner when your not sure what you want. The price is always good and the foods always hot and good. I cant complain.
They have these mini computer-​tabletop printer things that you can pay your bill on, or play games on… my one is due with it was that theres no warnjng that the games arent free. Its just sitting on the table when your seated and naturally a child will want to play with it. And like most parents eager to have a quiet relaxing meal. .imagine my surprise when the receipt pops out this thing charging me an extra $ 1.99 for the game usage. I didnt vome there tonplsy games or get sneaky charges added to my bill so I was annoyed that its set up like this and no one warns you its not free.
Other than that shifty situation, my food was good. service was just okay. It was kind of empty but our server kept disapearing for chunks of time. Overall the was nice. judt not as available as she should have been.

This service could be better. I used to love coming to this franchise, but the last couple of times gave been less than satisfactory; it’s as if they’re always short staffed.

First visit to this location and will also be my last. The food was flavorless simular to what you would find in your old high school cafeteria. The server was great; however, she did mention a salad would have been a better choice. I normally order the explosion salad and wish I had. The Triple dipper will have you begging for something different… yes something different if you dare.

This Chili’s is more updated than others in the area. Nice atmosphere and great service!

I like chili’s and i liked how you can order from the bar and pay for your food there too. doesn’t mean you don’t get attentive service though. those ribs were just what i was craving.

It’s slow, cold and barely any customers (maybe because of the day we went)
I took my parents out in a Monday evening I couldn’t wait to have the molten skillet chocolate chip cookie (which they were out of)
The waitress was nice but the service took forever

Pretty decent customer service. The food is good and on occasion when I go the bar their drinks are good. They are a bit pricey at the bar but that was to be expected.