M O Wilson Properties

In general, MO Wilson Properties Inc. Woodbridge, VA is the most rude, inconsiderate and unprofessional realty in the Northern Virginia area. After renting with them for a few years, they do not acknowledge customer rental concerns or request upon notification. You have to constantly continue to call and email the office the get assistance for repairs on rental and/​or general information pertaining your lease. Therefore, due to the lack of customer service or poor management, they have no urgency or interest in making sure the renter is satisfied. A Realtor colleague of mine is reporting their bad customer practices to Department of Professional Occupational Regulation (DPOR) as she continues to make sure they fulfill my leasing rights.

I was very disappointed in this company. We put in an application for a house managed by M.O. Wilson 2 weeks ago. The house has been sitting empty for nearly 3 months, but we loved it and wanted to rent it. Our financial history isn’t stellar as we were caught in the Bank of America mortgage modification fraud of 2010 and lost our house.
When I submitted our application I wrote a forthright letter to the property management company and the homeowner explaining our history. I also included that we had a great rental history, and included references. I was told that they would get back to me in 3 – 5 business days.
On the fifth business day at 4pm, we still had not heard anything from the property manager. I called in and spoke to a female who informed me that we were denied. So, I asked her what their reasons were. I was told there were multiple reasons. She went on to say the first was our financial history. I asked if they had read my letter explaining that, her response made it obvious they did not read the letter, let alone show it to the homeowner. The second reason was that we had no rental history. I was very puzzled and corrected her. Not only did we have over 3 years of rental history, our references loved us! We paid on the 1^st every month, never late or any missed payments for over 3 years! When I told the manager this she actually had the audacity to ask me if I wanted her to call the homeowner to inform them of this. Yes! Of course I did! This company took our $ 100 to «process» our application and didn’t even do their job!
They didn’t read our letter, they didn’t call any of our references, nothing.
The only good thing was one employee there named Lisa. As soon as I got off the phone, she called and confirmed my references and tried to convince the homeowner that we were a good fit. Unfortunately the damage had been done. They had already told the homeowners that we were not recommended and would be a bad idea. So there was no fixing their mistake at that point.
This company didn’t just take our money and screw us over, they screwed over their clients to. The house is still sitting there empty, no pending applications, and now their clients (the homeowners) will have to pay a second mortgage for another month. They wasted our time and our money and should be avoided until they can get their crap together.