The Boulevard

I suggest to be cautious before signing the rental agreement. In my case my leasing consultant Rachael Armani mislead me to sign on a different unit that was perceived and promised. She showed me a nice model with view of the pool, and said that my unit is located exactly above that model. I then paid the nonrefundable holding fee but on my actual moving day I found out that my apparent located on the ground level instead of second floor the apartment looked like a small dark jail cell without any view while open for everyone to peek in.

IF I COULD GIVE 0 STARS, I WOULD! THIS PLACE IS A JOKE!!! Don’t come to live in here! They’re going to make you sign a bullshit «agreement» saying this property is a non-​smoking property but NOBODY respects it in here. I’ve been to the leasing office to talk to the manager multiple times and the only thing they do is write down your complaints on a POST-​IT and tell you «we are going to work on it». BUT THEY DON’T! I’m allergic to cigarettes and all type of smoke, and my INSANE neighbors upstairs smoke every single day (not only cigarets) and they ash down onto my balcony. Besides that, thanks to them, my pillows, clothes, towels, bed sheets, couch, everything smells CIGARETTE. I’ve called patrol many times to complain about cigarettes, parties, noise, loud music, running/​stomping and NOTHING HAPPENS. My «lovely» neighbors knock my door every time they find out I called security which is just an added nuisance my issues. I even saw one of their guests PEEING IN THE HALLWAY… LITERALLY! I’m more than upset with the management here. I’m breaking my lease, paying thousands of dollars to do so, and leaving this place because I’m tired of INCOMPETENT, UNCARING, DISMISSIVE PEOPLE!!!
PLEASE, DON’T BUY THEIR BULLSHIT AND DON’T COME LIVE HERE!!! IT’S AN EXPENSIVE HEADACHE! TRUST.

Terrible experience. 12 months of continuous lies. One of the most dishonest operations I’ve ever come across. They will tell you anything to get you to sign your lease, but once you are in everything changes. Unhelpful, and constantly changing staff. Everything is a struggle. I know it looks pretty, but do yourself a favor and look elsewhere.

Unfortunately I live here! DO NOT MOVE HERE! The walls are extremely thin and you can hear everything from every apartment! The staff is Rude except for Yolanda. It looks very nice from a far but after 5 months I am so ready to move I just may end my lease early! I have never had such a bad living experience from fulfilling work orders to finding out about parcel pending to getting random complaints about noise when I’m not even doing anything. I saw in someone’s review that Troy is a pleasure but in my experience he’s not! I recommend the TRIANA I should’ve moved there ! PLEASE TRUST ME IF YOU MOVE HERE YOU WILL REGRET IT !

THE COOLEST PLACE TO LIVE! This complex has it all: views, pool, BBQ’s, gym, social events and most importantly, good neighbors. The apartment is brand new making it an awesome and fresh place to live. Offers all around luxury and cleanliness in the best and safest part of the valley. Would recommend it to anyone.

If I could give this place no stars I definitely would. My boyfriend and I are looking to move in with each other and thought The Boulevard would be the perfect place because of its cleanliness and its full and upgraded amenities.
We came several times to look at the one bedroom that was offered to us at $ 1997 rent per month.
The leasing office, Patricia and manager Susan, kept saying that the unit Is unavailable to view because they are still doing maintenance and we cannot even peak through just to see the layout of the unit.
However, they keep telling us we should put down a deposit of $ 250 to hold the apartment. How can I put a non-​refundable deposit if I had not seen the unit? It’s like buying a car without looking at it first. Sorry, but I’m not trying to be blindsided.
The leasing office emailed me that the unit will be available to view the very next day. My boyfriend goes immediately after work to go check it out and they tell him that the unit is still unavailable but to come back the next day, but we should still place a hold on the unit, to ensure that nobody else takes it. I came Friday morning, excited I brought my mother with me as well with the intent to place a hold on the unit.
I arrive at the office and she says she’s sorry but the unit is still unavailable. My mom was asking her questions as a concerned parent and she is completely wrong rude to her saying, «I’d rather not speak to you and turns to me and starts talking to me». My mom and I looked at each other like what is she talking about.
She went to speak to her supervisor and she says that the unit will be available tomorrow for sure. I said no worries I will put the deposit, because we really wanted the unit.
As I’m taking out my checkbook, Patricia says, «oh, looks the unit increased in price». It didn’t increase by 50 dollars, but it started at $ 2200. She says the rent increases everyday!
Had the rent increased everyday, when she emailed me TWO DAYS Before she should have told me that the units price increased! I didn’t even wait a week to come back, but rather four days.
The manager Susan comes out, totally rude, completely unprofessional! This place is a complete scam! Don’t be fooled by how nice the apartment building is but when you’re being lied to and misrepresented at the get-​go… I say RUN!

This is THE WORST complex in Woodland Hills. Clearly there is a trend here with the reviews. I’ve lived here for 6 months and have had more issues at The Boulevard Apartments than I ever did at another complex I lived at in Woodland Hills for over 20 years. I moved to the boulevard for the updated amenities. However, this place isn’t worth it for MANY reasons:
1. The management company & office staff are horrible. They won’t return any calls. Perhaps because there is so much turnover in the leasing office. The employees must dislike the place just as much as the tenants.
2. The Sheriff’s Department is often parked in front of the leasing office about 9am-9:15am. Not sure why, but this doesn’t make me feel like I live in a safe community. The building manager sent an email to all residents on October 22^nd stating it had been brought to their attention that there has been an increase in theft on the property and that unfortunately, crime came happen anywhere. Wow!
3. They aren’t a secured building, nor do they have security officers. They have what they call «courtesy patrol.» All they do is stand in front of the building between 11pm-​2am (they do not patrol). In the event you need to call them, your call goes to a call center where you have to give them the name and address of the apartment complex you are calling for. By that time you might as well take matters into your own hands.
4. If you want to get your packages delivered, you must register for their parcel program that costs $ 100 for the year. The only issue is that 99% of the time the deliver person won’t use the parcel program and your faced with having to pick up your package at the local UPS or FedEx location. When I addressed this with UPS they told me that the issue is with my building management and that they (UPS) have received many complaints about the same exact issue.
5. If you get a newspaper delivered, you have to physically pick it up in the mail room. Again, I contacted the paper delivery service thinking they were the ones causing this inconvenience. But, that wasn’t the case. The paper deliver company that told me almost the same exact story as UPS. They told me I needed to address the issue with my building management as they were the ones that weren’t allowing the paper delivery guys on the property to deliver the papers to the individual apartments. Really? These delivery people must be the reason for the increase in theft along with why the Sheriff’s Department is parked out front in the mornings.
Do yourself a favor, and read all the reviews before you check this place out. If you can identify a trend, chances are, it’s probably true!

Renter Beware ! Stay away from this place. I live on the bottom floor and tenants above me are jumping, yelling, and having crazy fits. I have complained 100 + times and so have my neighbors. The management ignores our concerns. There were several burglaries because the gate to the garage is constantly left open due to malfunction. There is one security guard for the entire building. I saw a man walk onto my balcony and steal my bicycle. Luckily I chased him and he surrendered. I reported this to management and got not one ounce of concern or any sense if proaction. This building looks great from the outside but is a mess on the inside. Look for a better place to live.

Aww it makes me sad to see all the bad reviews.
My husband and daughter have lived here for the past 5 months. I love it.
The Grounds:
They are pristine! Not a day goes by that I don’t see a cleaning person sweeping, washing windows, scrubbing grills, gardening. They keep this place sparkling. The pool, gym, and office is something most wish they had. Internet in the office/​gym is very strong. The club houses are great and equipped to have family and friends over for special gatherings. They do charge a fee to privately rent them of $ 100 per hour with a 3 hour minimum. However I think its a reasonable price to invite your guests to a beautifully designed space. For those who think it’s too «expensive» this place is not in your price range. For the person complaining about the concrete hallways. Are you kidding me! You saw the place when you first got a tour. Why did you sign a lease!!! So dumb. I don’t mind the hallways they are easy to keep clean and sanitize.
The Staff:
I can not begin to tell you how nice it is to walk downstairs and have all your questions answered. The staff works so hard. They are nice and follow the rules. Most people who complain about the staff simply didn’t get what they wanted so they insist on bashing peoples character. The staff does their job. They are always available to help you out. There is a great online system to pay rent, and request any maintenance issues. Shit happens to a complex and for those to think nothing will ever happen is simple not living in the real world. The cool thing is maintenance comes within 24 hours. I personally have had 1 maintenance problem. My master bedroom door would open, the hinge was messed up. They came by the days end to fix it. For those complaining over floors being messed up or ants, its not like maintenance ignores you for weeks/​months. They come and address the problem promptly.
The Apartment:
I love love love my home. I am on the top floor so I can say there is noise above me. However, I never hear my neighbors. Its a perfect size for my lifestyle, large enough to fit all my furniture pieces yet small enough to not stress over cleaning so much. I will say if you live within the courtyard area you can hear noise echo a bit. Sometimes I can hear people talking on the patio. It can get loud. However the neighbors are all very respectful of the 10 o’clock curfew and common areas. Once I close my double pane windows I can no long hear anything outside. I will say for those complains about noise from above, maybe you shouldn’t choose an apartment below someone if you can’t stand it. Bathroom are large, kitchen it beautiful, appliances are perfect, and the floors are beautiful.
Pet Friendly:
There is a grass patch in the back of the complex for your pets to go poo. Its perfect. I personally take my pets on walks and hikes so I don’t need a dog run. There are so many places to take our animals. I suppose for the lazy person who doesn’t want to get out of the house it can be a pain. They really enforce not allowing pets in the common areas. Me as a pet owner agrees with this. Pet urine yellows grass making everything looking awful. The space provided is perfect and out of the way. Hey wanna sit on this comfortable reclining chair and be wafted with pet urine? I think not! If you think the pet rent is too expensive may not be the place for you to live.
Rules:
All rules are enforced to the max. If you don’t like them don’t live here. Its a smoke free environment and its enforced! Im personally a smoker but its helps me to cut back. I appreciate that. Social areas close at 10 and its enforced! Security is super nice but I can see how some tenants get mean and nasty because a security guard is doing his job. Majority of the people Ive seen who live here are hard working families, couples, and busy business executives.
Overall:
I love it here and it makes me sad to see all the bad reviews. Whoever designed The Blvd. and invested the money to developed this place spared no expense. Its stunning. Its peaceful and has everything you need and more. If you pay your rent on time and follow the rules set this place is absolutley perfect. However if you have a hard time managing your money, pay rent late, expect to smoke in a not smoking complex and allow your dogs to shit everywhere this may not be the place for you.
For those writing awful reviews, remember we are all human. I think the Blvd and the staff do a damn good job and am excited to call this my home for the next few years.

DO NOT MOVE IN HERE. I have one of the most expensive units at the Boulevard. A live-​work loft. There was a huge water leak due to there crappy workmanship. (I heard the Builder if the property and the plumber of the property talking it out and the plummer said «Ya the guy forgot to put glue on the pipes»). The management was trying to get me to stay while the entire unit was being dried out with these machines that you can’t even scream over. The staff also clogged my toilet. I had to get my attorney involved just so they would deduct my rent for the days I can’t stay there. They only agreed to 3 days. Now it’s been 5 and there is electrical wiring exposed and toilets clogged. These people do not care about their tenants. They wouldn’t let me view the apt until it was 100% ready but they expect you stay there and pay for it will there are exposed electrical wires and machines on that will make you go deaf and not to mention make it 100 degrees in the apartment.
They pretty much said if he doesn’t like it let him move out which if they don’t deduct the entire amount for the days I can’t stay there then that’s what I’m going to have to do.
Other than that everything that other people are complaining about is true. If you have an upstairs neighbors you will hear everything. My neighbors can’t sleep. If you are on the top floor get ready for angry letters. I went up to the upstairs neighbors and saw that it’s an 80 pound little lady living alone. That’s how crappy this place is built.
Neighbors throw garbage into the garbage room instead of down the garbage shoot. They smoke marajuanna all the time and you will get high just walking down the hallway. Security is a joke. Drunk people in the pool area and they get rude and violent.
They change staff members everytime I walk into the leasing office. Guess the employees don’t like this place either.
Random people Park in your spot. Cars get broken into. Drunk people walking around the parking lots being super loud.

They get three stars only because it looks nice on the outside. The managements rude. They will tell you what you want to hear to get you to sign a lease. The appliances are cheap and have broken I went 2 weeks with no stove, my ice maker hasn’t worked since July and yes I put in several service request! Electrical issues lights turn on and off by them selves. I’ve asked other neighbors they also have the same problems. Every storage room was broken into on the 4^th floor… Creepy old maintenance dude who tries to secretly photograph you on his flip phone. Passive aggressive rental agents and big ol overweight over zealous security guard who is too busy telling you to leave the courtyard with you dogs in this dog friendly community to to his job and I sure our shit isn’t being broken into…
PROCEED WITH CAUTION
I live here I’m moving today! This is not luxury living, it’s not secure, its not pet friendly now let me tell you why! I have lived here since Jan 2015 it all began fine I was happy until I realized the pet amenities dog run gated play area weren’t going to happen! A few neighbors and myself decided we’d commune with our pets in the courtyard so they could run and play. That became an issue. No dogs off leash no they can’t play in court yard and the only dog area is by the green potty stations! So let’s jump to September! Due to the boulevards negligence (they leave rear entry gate open,) one of their construction workers decides he’d rather not wait on the exit gate and speed thru open entry side and smashed our car! Ever since my personal injury suit against them! I have been harassed. I had 2 off leash complaints in May, come October I have two pages of complaints and an alleged biting incident (WAS NOT ME OR MY DOG) today is my moving day and I go to retrieve my bike ITS STOLEN my car was broken into, and my Storage but the Boulevard did not send out a memo we were informed by neighbor of the break in cause there storage was robbed and we In turn told others! Run DO NIT MOVE THERE YOU WILL REGRET IT I will update after my court cases with them! Wrongful eviction on the grounds my dog bit someone and is aggressive. Wasn’t my dog or me! It was another black girl with a dog Lets add racist to the list of complaints! I’m not the only black girl on property with a dog!!! Harassment, slander the list goes on and I can’t wait for the Judge to hear the Manager Susan tell me they can bully me legally! Yup got it all on video!!! The lawyers keep deleting negative post about here! Take heed No bad reviews and all good comments be suspicious!!! This place is Nothing remotely close to luxury however, before deciding to leave LA I looked at the millennium that looks luxurious high ceiling and they actually took time to complete construction to make the halls leading to the pats look nice

THIS PLACE IS HORRIBLE! DO NOT LIVE HERE!!!
I unfortunately do live here. The place is nice, don’t get me wrong. I love the inside of my apartment, even though I have had problems with the plumbing and had a horrible leak in our dish washer which they still haven’t fixed. It’s the management that is HORRENDOUS!!!
Let’s start with the manager. She’s BEYOND rude and defensive. She yells at you and does absolutely nothing to try to help you, which is her freaking job. I had my car broken into and I went to her to ask what to do and she literally went «what do you want me to do about it?» She went on to yell and argue with me that «we never promised your car was going to be safe when you moved in here. It’s not our fault so deal with it yourself.» How nice of them, huh?
I also run a small business out of my home and have extremely important packages that get delivered each month. They are extremely large boxes and don’t fit in the mail boxes. So instead of the management calling me or telling the UPS guy to call me to have it delivered to my door, they turn him away and make him return the packages. THIS HAS HAPPENED THREE TIMES NOW. I even tell them in advance that my packages are coming and they just say «what do you want me to do about it?» They are extremely rude about everything. It utterly disgusts me.
Do yourself a favor and stay clear of this piece of shit place.

STAY AWAY TRUST ME I LIVE HERE UNFORTUNETLY.
THIS PLACE IS Ridiculous.
lets start when i moved in the place was filthy of dust the cabinets where too high for me even and im 5 foot 10 inches.
the service orinally was horrible besides the maintenance and a set few was nasty is the word.
my place till about last week thats 9 months BTW could not open my patio door properly til then finally cut some of the weather stopping off the door wow it fixed it the plumbing dont get me started if you like cold showers or waiting 15 min for water to be hot come here.
i even had a accident they did to be exact they have a big iron gate did not even have safety sensors on it hit my car and i a not the only person with a incident like this and are neglecting to pay they had to sue them in small claims and as a result look like i am or will if the Gm of seris regis wont respond not how you treat tenants and the amenities still not done in the building said would be completed in 2 weeks when i moved in feb didnt get opened til end of August.
this place looks nice but is a joke trust me go to another building that will treat you with respect oh and they dont want to pay deny my claim they didnt even have insurance and neglecting proper educate to conduct business. STAY AWAY TRUST ME!!!

I’ve lived here since March of last year, and I just transferred into my second unit. I know there’ve been a lot of people that of been unhappy since the beginning when The Boulevard opened but a lot has changed. There is a new manager and Susan has completely taken charge of this place. I’ve had a great experience with everybody in the office, from rent questions, to helping me transfer into a new unit, maintenance issues. I’ve had nothing but the best service. For example when I moved into my new place the floors were dirty from construction workers finishing up and they have the cleaners come and they did a beautiful job finishing the floors it looked wonderful when I walked in. The sink in the master bathroom had and issue and after inspecting it, it was replaced on the spot. Anytime I’ve needed service it was done the same day or within one day. I’m just so happy in my new place, the views are beautiful, the amenities are amazing. And although I know there have been people who have had problems in the past I really feel like Susan and her team will continue to set everything right.
The only negatives I found living here is that this place is really not dog friendly. If you have a little teacup or small dog then it’s fine but for anybody who has a medium or large breed this is definitely not the place for you, there is no place to walk your dog and I don’t think this would be a satisfying experience for you or your pet.
The other thing that I think people should know is that this is not a kid friendly community either, there is no place for kids to hang out or play and the few kids that to live here end up playing in a very busy driveway with people who speed creating a less than safe situation for any kids.
This is also a non-​smoking community and if you think you can hide it whether you’re smoking tobacco or anything else trust me you can’t. They have quite a bit of security that walks around and I’ve seen many people evicted over smoking issues. So don’t drive yourself crazy and move in here if you smoke, especially weed everyone can smell it and you’re going to be kicked out.
This is really a beautiful adult community for couples and singles who want to truly elegant place to live. This is definitely one of the more expensive buildings in the valley but I think it’s well worth it. I love the location and I’ve experienced nothing but the highest level of service. Some of the rules in the building may be strict but that’s because they really want to keep this place looking its best for everybody to enjoy. I really love living here and I looked at so many buildings in the valley, I know I made the right choice!

Here is an HONEST Review that is not because I have a «chip» on my shoulder but rather because im extremely disappointed with my overpriced apartment.
Pros:
— Location is great
— LOOKS beautiful from the outside
— Has a modern feel
Cons:
— EVERYTHING ELSE
Non– stop problems
Has any notticed that the leasing office is one of the nicest parts about the building? THE LEASING OFFICE. Why? BECAUSE ITS ALL ABOUT SHOW. They lure you into to paying over price for a «luxury» community that is ridden with problems and broken rules that they dont tell you about.
Staff is rude and only tells you what you want to hear. When it comes to getting stuff done, nobody will help you. I had many issues when I first moved in. I did not get my parking spot until about a month after I moved in. I constantly emailed them only to be told over and over that it was because maintenance needed to have spots to park their cars. But they dont pay $ 2,500 a month, do they? Moreover, THERE WAS NEVER ANY MAINTENANCE CARS PARKED ANYWHERE ON OUR FLOOR. When asked they only deflected the question for weeks until I finally threatened to take it to Sares-​Regis corporate. Magically the day after that I got my spot.
Other than that big problem, ive had many small ones. Everything the other reviewers are saying on this page is true. Ive had an Ant issue (in my BRAND NEW Luxury apartment — I understand that ants happen but really? A brand new building? cmon) which wasnt treated very well. They have a bug man come once a week on tuesday, so if you get ants on Wednesday you are fucked for a week. Woo
The A/​C line constantly makes noise in the bathroom sink. Terrible sound.
Ive heard that floors are thin, I wouldnt know because im on the top floor, but I often hear other people which I didnt think I would.
Service requests take forever too. Just yesterday I had to physically walk into the leasing office to complain. I made a request to get someone to my place at 12noon, and it was 4pm and nobody had came or called me. Finally when I talked to them, someone came.
Theres been many more issues I am just forgetting now.
It is true what other reviewers are saying — they nickle and dime you and never say anythign about it on the leasing contract. It is $ 100 if you loose your gate opener. It is $ 150 to rent the lounge.
Management just DOESNT CARE about you at all. You feel like your voice is never heard. All my complaints never get fixed and I always get attitude from them. They smile and look good and say all the right stuff but never do what they say. The complex itself is messy for a new place.
Also new management people come and go on the daily. We have a new manager since ive been here and all the leasing agents I worked with to get my place have all left now. That definitely says something.
Again, the parking complaints people have mentioned are true. Everyone parks everywhere and there is no enforcement. Terrible.
If it wasnt for its prime location and upscale look, I would be gone in a year. Im just crossing my fingers these issues will be worked out.
If nice looks from the people and outside of the building and uniforms make the place worth the money, then I suppose you would have no issues. Until you do have issues and everyone is helpless.
I am praying this place gets it together. It has so much potential.

I was initially helped by Kelli who is the Assistant Manager. I was in the leasing office 5 minutes before they closed, yet she took her time explaining the amenities and even made the effort to give me a quick tour of a model home. I followed up in a week and ended up dealing with Troy, who was by far the most helpful leasing consultant I have ever dealt with and very knowledgeable about the property. I was told from the get go, there is still some construction going on and any fees associated with renting here. Yolanda gave me a walk thru when i picked up keys to ensure the apartment was delivered to me to my satisfaction, Yolanda was very patient and answered my 50 questions about parking, etc. The apartment is brand new so there really is nothing to complain about at this point, and hopefully never (besides the norm, unfortunately you’re not buying a home folks, there is the inevitable when you are apartment living.) I will type another review in a few months detailing my experience so far… whether good or bad. At this point i am extremely satisfied and have been recommending this place to anyone searching. Thanks again for the great experience Leasing Office at the Boulevard.

Driving down Ventura Blvd and I discovered this place in March 2015. From the outside, it looks amazing and reasons why I chose this as my home.
LAYOUT
Leaky faucets, ants coming from the wall, poor design of closet, A/​C isn’t even cold and everything else that could go wrong. Floors are so thin that it feels like elephants are living as neighbors. The intercom is working 75% of the time. Even if you get buzzed in to the place, the gate doesn’t open. You can hear the drainage issues in the sinks even when NO ONE is using the water system (no sink, no plumbing). Drainage has a mind of its own. Bath rub and sink gets clogged all the time with normal hair.
AMENITIES
From the initial consultation, there was overpromising of great features to come and boasts about the community. The Club Lounge looked amazing. At the time of viewing, they said it would be free to reserve. Management failed to inform the leasing agents that it would be $ 150/​hr to reserve.
The pool was promised to be finished by May. I mean, we are paying extra for the nice amenities but pool wasn’t finished until late July/​August.
Sports bar with TV seating was supposed to be finished in May, it is currently October and not open yet. Paying for these amenities for six months and still haven’t used it.
«Free personal training classes» was also something the leasing agents tried luring future tenants with. There is a yoga studio but no one has been in there for six months. No trainers, no classes — nothing. Extra amenities being paid for without use, again.
RULES
There are rules posted all over. No smoking, no dogs in the courtyard, nobody in the courtyard after 10pm — all the rules are broken with no one to hold anyone accountable or Security to do that. Yet, threats and warnings of eviction of breaking any of these rules are always sent. They are supposed to take a DNA sample of your pet in case there is fecal matter on the grounds to hold the owner accountable. There is dog crap everywhere, even in the hallways — nobody cleans it. People smoke all the time, cigarettes and other things. It’s not easy to ignore the odor.
SECURITY
The property did not have a security service until June, and even so, it’s one individual to monitor the WHOLE property. There have been SEVERAL break-in’s but nothing the security can do about it. It’s really embarassing to read in an community e-​mail that there are crimes in our «home».
PARKING
Parking is paid on a monthly basis, but anyone can park anywhere with no enforcement at all. Don’t even know why people pay for parking when anyone can just use guest parking. It’s free for all anyways and it’s not regulated. Waste of extra $ 50.
I would not recommend this place to anyone. I can’t WAIT to move out. SABRES REGIS GROUP owns The Boulevard and they have been in and out of lawsuits from tenants since 1998, all across the country. The real estate development is known to cut corners and withold information to gain tenants. They have been in the Ventura Journal several times.
«Thomas Miller’s law firm secured an $ 8.4 million settlement for a group ofeast Ventura County condo owners. On behalf of the Shadow RidgeHomeowners Association, Millers ued Sares-​Regis Group of Irvine and the builder’s insurance company. The suit alleged the 440-​unit complex in Oak Park had stucco cracks, electrical andplumbing problems, and leaky windows, roofs and decks.»

First off let me start with, the property itself is beautiful.
Now on to the protocol of the place.
We moved in around the beginning of April. We were blown away with what the property was suppose to be. They sold us on the lovely pool, the awesome lounge that anyone can use and reserve for your own parties. We realized that the space is expensive for you you got. About $ 2600 for a 2BR/​2BA 1100sf unit. But like I said, the property was beautiful.
The move in process was a pain as expected. They only have 2 elevators in the main ‘first phase’ building. It is the same elevators the residents used and we were suppose to have it «reserved.» Boy were we wrong. Next moving into out unit, the floors were so dusty it looked to have a layer of white film all over. My wife had to go out and purchase a swifter to clean it all before moving our belongings in. Fine, we dealt with it. Again the property was beautiful.
Living in our unit we were anxious to use this lovely pool we were sold on and were told that it would be ready by May 1^st. Well months go by and it was not ready until about mid July. I could be wrong about the exact time, I would have to go back to my records. But yes, midway thru summer the pool was not even open and ready for use. FAIL.
The lounge. I wanted to reserve the place and use it for a gathering with some friends. Tried to make a reservation via the online portal and it wasnt working for weeks. So I emailed and was told that they could do it via email but oh yea, forgot to tell you there’s a charge to use it. Something to the tune of $ 150/​hr?! Okkkkk then. Thanks for clarifying that in the sales pitch and lease agreement.
Parking. Assigned parking is great. People parking in your spot is not. No number to call at night to let the staff know. So what do I have to do? Leave notes on the car myself. Usually a big deal? Nope. But paying $ 50/​spot, then yea it is.
Now let’s talk about the staff. Other than being friendly, there isn’t much to say about them other than nothing really gets enforced here. We were told no pets over 35lbs., but then again I see dogs that have to be atleast 60+ lbs. We were told no pets in the courtyard, yet every morning there is this damn beagle who barks all morning in the courtyard. Now I know you can’t control everyone and their pets, but there are piss and shit stains on the hallway concrete, pieces of shit from the dogs in the stairwells. I think I was told during the sales pitch there was to be a dna swab on all the pets and they will find out who’s dog it is. We were told this is a non smoking property. Why do I see people smoking on their balcony from the pool? Why do units smell of weed in the hallway? Why do I see one of the staff member’s friends smoking on the property? Right, good job. Also, I made a service request, other than the immediate automated acknowledgment, it has been 2 weekend days, and 2 business days without any contact in regards to a leak and pest issue. So, I took care of it myself. Great landlords.
An FYI for all renters. THERE ARE FEES THEY DID NOT DISCLOSE ON THE WEBSITE OR LEASE IF YOU TRY AND DO ANY ELECTRONIC RENT PAYMENTS. AND WE HAVE DONE IT BEFORE BUT NOW THEY CHARGE FOR IT.
Overall, the place is nice, staff is nice, but the protocol of the place and how they sell you on things that haven’t happened or took mid way thru the lease to happen is the big downfall of this place. I understand there will be cons to alot of rental places but this is a «luxury» property. I feel bad for anyone signing up at these ridiculous prices and I am so excited for my rent increase at the end of lease that I already found a new place to stay! Yay!

Its now been almost 2 months since I moved into the BLVD and have had a terrible experience. The leasing agent who rented my unit wasnt aware the unit wasnt ready so the day I moved in there was construction debri everywhere and the guy working on the floor mistakenly waxed the floors thinking they were wood when they were vinyl! I have lived with horribly stained floors and have told management about it time after time with nothing being done for the two months Ive lived here & I havent been able to have guests over due to these floors looking horrible!!! Beware they expect top dollar but wont deliver top notch service!

Upon my first visit to The Boulevard, I was greeted by Troy who presented very professionally, both in his appearance and knowledge of the property. Over the course of the past couple of months, he has always been available and/​or promptly returned my emails and phone calls to provide me with the information I was requesting. When I was presented with the challenges of extra storage and therapy pets, he worked it out in an accommodating fashion. On the two times I visited on his day off, there was a gracious young woman that works with him. He’s passionately knowledgeable about the property, the schematics, and details, which made my experiences flow. I’m looking forward to moving into The Boulevard apartments, and Troy’s great demeanor and service has a part to play in my excitement!
~Cinda