Citizens Towing & Impound

It’s not often that a tow service is so remarkable it inspires a Unilocal review. During the maiden voyage of my ’85 Toyota Dolphin RV, one of the back tires blew and exploded through the wheel well (YIKES, right!?!).
Fernando came to save the day with his humor, easy going personality, and mad skills. He got my RV up on the bed of his tow truck like it was nothing! He just kept positioning wood blocks under the tires bit by bit to help get her up without a scratch– and let me tell you, it is logistically HARD because of the length and low height off the ground to do that without scraping the underside.
And despite being in the midst of a stressful situation, Fernando had me laughing all the way to the tire shop.
High five, Fernando! You rock!

AJ is the kind of employee companies long for: professional, helpful, friendly, and knowledgeable. We were stranded on I5 and AJ responded to our call for «road side assistance» from our insurance company. Our insurance has a very limited road side assistance plan (only tows 15 miles). But AJ quickly informed us that the shop our insurance company told us to go wouldn’t be able to do the repairs and recomended a shop in a different city. AJ called the mechanic at that shop to let him know we were on the way (did I mention it was 3pm on Sunday) and in short order we were back on the road. Thanks AJ!

I called this company for a tow after being hit by another car. The phone call was very professional, a very nice man answered, asked me a few questions, and quoted me a price for where I needed to be towed, he then told me the ETA and they showed up early. A very pleasant service person named Fernando came to my rescue, turns out I didn’t really need a tow, he suggested changing my tire since it had popped in the accident. So he did just that, which turned out to be cheaper than the original plan. All in all I was very happy with the service from beginning to end. Thank you for helping this girl out in a time of need! Keep up the good work guys!

I felt my tire go flat while driving on the freeway at 10PM. Not only did I not know how to change a tire, but I was in a dangerous spot on the freeway. I Unilocaled towing companies and basically just called whoever would answer since it was kind of late. The Citizens Towing operator answered right away and was kind and helpful. She dispatched a tow for me and Fernando called me right away to get my exact location. He was prompt, friendly and moved my car for me so he could change the tire, as opposed to tow, which made it much more convenient for me (and cheaper). He was super fast at changing the tire and I felt bad that I didn’t have any small bills for a tip… so I thought I’d shout out to Fernando and say thanks! And thank you CTI for helping me when I had no idea who to call. It was as quick as it could be and I wouldn’t hesitate to use again.

I was behind a Citizens tow truck and another driver who were talking to each other while driving (probably about something the tow truck driver did since the other driver didn’t look too happy). The two were holding up traffic and almost had me stuck in the middle of an intersection when a light was about to turn red. So I honked to get the two moving so I wasn’t in the intersection. The tow truck then proceeds to slow down and get behind me to honk back and flip me off!

They showed up promptly, and the driver Jason got my car running in minutes. I recommend.

Much speeder than most so they can be there to rape you while your fresh! Their flat rate to tow my vehicle from the intersection of State Hgwys 102 & 113 just south of Knights Landing, $ 307. Before the week was over they had already sent lien paperwork which means for that to have reached my post office mail box in Robbins, CA on the day it did. They would have had to mailed the letter Monday morning! I am not a fan of tow companies, modern day stagecoach robbers.