Master Tech

This review is for a Smog Check. I called around 3:50 to ask if I needed an appointment and was told they were busy, but not at the Smog department so I could come in. I brought my car in 10 minutes later and was told it would be 30 – 45 minutes. 20 minutes later they were done! I used a coupon so it was only $ 38.25 for my Escape, including the certificate fee. The woman at the front desk was also very nice– probably the best experience I’ve had at an auto shop.

12÷4÷15 I initially came here because one of my clients suggested this place and spoke well about it so I gave it a shot because I’m not from around here and I don’t really trust auto shops if I’m not aware of it. My car was overheating at such an alarming rate that I decided to just get it fixed. So I called first. The girl in the front that takes calls was rude but whatever, I got past that. Made my appointment, took my car at 3pm same day and Rich (the owner) seemed very nice. He had a calm demeanor and seemed honest so I trusted him with my car. Turned out that my head gasket wasn’t working which caused the car to overheat. Price quote was $ 1280. Keep in mind, I’m a college student and my parents ain’t rich so $ 1280 was pretty steep but my car needed to get fixed so we went ahead and got it done. Got back the car within a week. I asked for the old parts but I guess they forgot and I didn’t receive it. 2 days after I got the car back, I went back home with my parents in southern california for 2 ½ weeks. Never used my car until I got back in Northern Cali January 2.
January 4, 2016 — drove my car to school. My car started stalling and shut down completely. Keep in mind I haven’t used the car since I got it back from the shop since it was Christmas Break and I flew home. I was so confused. I literally just got the car back and shit is already happening. Called Rich panicking and said they can’t really help me much unless I tow the car and take it to them. So I did. Another problem caused the car to stall and broke down. This time it was the distributor assembly. And in my head I’m just like I literally drove this car twice since I got it back and this is happening? How do I know it wasn’t caused by their first repair? The car problems I’ve had since I took it to master tech was a total domino effect that I had all these questions in my head. The warranty didn’t cover anything because apparently it was a separate issue. Cool whatever. I got it done anyway. Threw out another $ 490 within a few weeks of getting it done the first time around.
3 days later after the repair, my check engine light was on. Took it to the shop infuriated. Offered to look at it for free like it’s a gift or something. Another problem suggested. Supposedly my catalytic distributor needs to be replaced which is caused by putting lower quality gas whatever whatever. Quoted me $ 850 for a new one or a $ 680 for an aftermarket. Didn’t even bother doing anything to my car at this point because I feel like they are fucking my car over and me financially. Definitely not taking my business here again. TOTAL RIP OFF. I will be taking my complaint to the California Business Bureau of Automotive Repair. I’m not the only one on Unilocal that has had similar problems. THEY DON’T TAKE THEIR JOB SERIOUSLY. I would be cautious before taking your car to Master Tech.

Our car started smoking and choking on the highway and we searched «nearest mechanic». We got lucky! Richard and Toni were extremely helpful, honest, fair and kind… Too bad they are not closer to home. I highly recommend this Mechanic!

Went to Master Tech on 9 – 27. My check engine lite was on. They said it might be pvc valve. Put new valve on $ 140. Drive Jeep around. Lite came back on. This time they say I need new catylitic converter. But I can get aftermarket one for $ 1,700.00. I thought that was high. Drive over to Hoblit Jeep Dodge. New catylitic converter & smog. $ 1,350.00 out the door. Taking my daughters Scion to get check engine off & get car smogged today. Guess where I won’t take it?

I went in there today because of a check engine light. I made an appointment to be back 1 hour later since it was lunch time for everyone. When I came back the place was rocking and rolling. There were so many customers they receptionists didn’t have time to breathe between phone calls and walk ins. Both of the ladies were nice and polite. It took about 40 minutes for my car diagnostic. It was an easy fix and my light is off now. While in the waiting room I saw that many of the customers were on a first name basis with the ladies, which is nice. Also, I saw one interaction that lasted basically the entire time I was there. A very odd and confrontational customer that was asking the same questions over and over again to the ladies as well as what looked like the boss. I felt bad for the staff because the customer was not easy to work with, but they maintained composure and were nice and polite to her throughout the interaction.

My wife and I took her 2012 VW Beetle to Master Tech for an oil change. We usually bring our own oil and filter and they do the labor. We came there with two 5 quart jugs, 1 new and 1 with 4 quarts left (1 quart was used at the last oil change). The car takes approximately 6 quarts and we came with essentially 9 quarts of oil + filter. It wasn’t until we got home that we realized they didn’t return the unused oil. There should have been 3 quarts left over. Where did it go? Did they fill my wife’s car with 9 quarts or did they keep the remaining 3 quarts? I did check the dip stick and it does show a little over the max line but I don’t know if that means there is 3 more quarts in there or not. They closed early today and they are not open Sunday so I cannot call them until Monday to figure out what happened. Obviously it is safer if they just forgot to give us back the oil versus them putting all 9 quarts of oil in the car. That may cause damage.

Master Tech is a family owned business located in the busy downtown streets of Woodland. We were recommended by a family friend who has been going here for years. The reason why they are a five star business isn’t only because of the work they do, but because they are honest. In the Auto-​Mechanic industry it is hard to find an honest business. I have a Honda Accord in which there was white buildup on my battery and was told by another local business it had to be replaced. Turns out they were flat out lying and I had it checked out by a family friend who said there was absolutely nothing wrong with it, the buildup could be easily removed. Master Tech is honest in that they don’t overcharge you and tell you exactly what is wrong with your car and whether or not you need to get to fixed/​replaced. We brought our family van in for maintenance and asked them to change/​fix (I’m not too sure how to phrase it. I don’t know too much about the nitty gritty details regarding cars lol) the spark plug. They told us that it didn’t need to be fixed/​replaced so they were not going to perform maintenance on it. They could have just charged money for the spark plug; they could have gotten 100% pure profit from such a white lie that we would have never even known about, but they didn’t. And that’s being honest and respectable. The integrity of this business will go far, and maybe that’s why they have been in good business for years.

32reviews? 4 stars? You must be freaking kidding me.
07÷20÷15, my car was making noise (sounds like metal scratching). I was too afraid to keep driving it, instead, I looked up on Unilocal and found the nearest one to have an inspection, which, turned out to be the start of my unfortune.
I was told that something is cutting into my water pump. He tried to show me the CUT. I didn’t see anything but some metal pieces. Anyway, he told me I can’t drive it home (from Woodland to Davis), otherwise it would die. Okay. He quoted $ 466.13. No discount. Okay.
07÷21÷15, He told me the inspector did something wrong or what. It’s actually another thing or what. Okay. The price came up to $ 600ish. What can I do then? My car is in YOUR hands. But he promised to” give me the parts that are being replaced” since I showed my hesitation.
07÷22÷15, my sister went to pick up my car for me as I have classes. She came back with no parts, but an invoice with $ 653 charged. I thought, okay, as long as the car is fixed, I am not gonna say anything. Since I commute to school by bus (Davis to Davis) I haven’t been driving after my car came back.
07÷25÷15, on Saturday, we drove to San Francisco. The car ran very rough after 20some miles and had some metal scratching noise AGAIN!!!
I called this MASTER TECH. A girl answered me. I asked for the replaced parts. She said my car was making noise because of something else. Okay. I asked for the replaced parts again. She said“No, we kept it for two days and threw it.” Okay. I was irritated.
I WON’T TRY TO CONTACT THEM any more.
20minutes later, my car STOPPED in the middle of the road.
10 more minutes later, it got TOWED to an auto shop.($ 100)
Later I took AMTRAK back to Davis with my sister.
07÷27÷15, today, I took the AMTRAK again to pick up my car and paid $ 320.
Payments:$ 653+ $ 100+$ 320+ AMTRAK ($ 108 round trip)+ über ($ 20)=$ 1201
Okay now, think twice, before you wanna give this place a try. Or just go ahead if you are rich. I’m in debt anyways.
Oh btw, should I go to BBB? Are they going to respond to my case?
Thank you for reading.

When I first moved here I asked everyone I knew where to take my car for repairs and Master Tech came back as #1 by a long shot. I personally HATE taking my car to the mechanics. I don’t know crap about cars and if they wanted to pull one over on me they’d win every single time. But with Master Tech I have been more than impressed. They always do their work on my car quickly and most of the time for less than quoted. Won’t take my car anywhere else.

Recently I was attempting to smog my vehicle but had a check engine light. Took it in to master tech and was quoted $ 1,900 for a catalytic converter! I am no mechanic but I’m no moron either. I did some shopping around and found the catalytic converter (a CA carb approved Flowmaster) for $ 169 on Ebay and the guy at DMC Garage (Kentucky st. Woodland) quoted me SIXTY BUCKS to weld it in! Well before I did this I thought I should go ahead and change my plugs myself and while doing so found a cracked vacuum line which I replaced for 17 cents at O’reilly’s. So I reset the engine light drove it to tahoe and back and the light didn’t come back on. Went and smogged it today and it passed. Grand total of repairs? $ 65.17

This place is awesome ;) I called on Friday morning needed a new alternator, they got me in that afternoon, my car was fixed within a couple of hours. Now my car runs like a champ. This is my go to place for my car repairs ;) thank you again.

A piece of my fender popped off when I was headed north on 5 to go camping for the 4^th of July. Checked Unilocal for the closest decent body shop and stopped at Master Tech. They were incredibly helpful, fit me in without an appointment, fixed it in 10 minutes with two zip ties, and refused payment.
If I’m ever in Woodland again and need car service, I’d be back.

These guys are awesome! Super helpful and very honest. You really get the feeling that they just care and they love what they do. Great wait room and friendly staff.
They seem more than happy to answer your questions (though I don’t want to speak for them so don’t go asking a million? s now :)) and are very approachable.
Definitely plan to bring my car here anytime I have an issue.

I have been a long time customer of Master Tech for many years because they are honest, competent, and professional. They care about giving quality service and also value. Recently I had that proven once again when I had some serious repairs that needed to be done on my Jeep so wanted to write a review to encourage people to take their autos to Master Tech. I feel lucky that Woodland has such a high quality auto repair shop.

My splash guard on my car was hanging down from one side so I called a couple of places and I was getting around $ 30 just to look at it. Driving down main st I saw this place and decided to see what it would cost here. Walked in and in about 15 minutes I was told it was reattached and I pulled out my wallet and was told «don’t worry about it» if I could leave more stars I would! I will be coming back here for any future issues I have with my car in the future!

Been using master tech for years. Rich and his team are amazing. When I first got my 1990 honda accord, I took it to master tech for my first service, and now it’s the only place I will take my Honda.

I have moved here a year ago, and my car broke down in the Raleys shopping center. I had it towed to Master Tech, and the next day it was repaired by them at a reasonable price. Having many car repairs and services needed, I have continued go to them. They give outstanding customer service!!! They are as good with the price of parts and repair as they are in service. The front desk is always courteous and friendly. I highly recommend them.
Linda Gould

Best shop in town. Free shuttle service. Reasonable price and parts and labor. Friendly staff. Best thing about this place –when you drive away, you know your car was fixed as it should. Peace of mind is hard to come by. This is the only shop I would take my cars into.

Master-​Tech is the only place I will bring my 2008 Scion xD for repairs and regular maintenance. I drove out to California from Maine with my boyfriend in June of 2013 and had just had my front brakes replaced by a mechanic in Maine before the trip. The whole way out to California the car made a clunking sound over every bump in the road and I knew it had to be due to the brake job that was done prior to our departure (even after the brakes had been supposedly inspected twice by the mechanic who installed them). Long story short, a family member out here recommended Master-​Tech, so I brought the car in and told them about the problem. The owner (or manager, I can’t remember) came back out the lobby and asked that I follow him out to the bay where my car was and showed me that the mechanic in Maine had not installed one of the caliper bolts to hold my brakes in place. He then said the design of the frame of my car is what saved us from a horrible demise on I-​80 somewhere in the middle of the US. He then helped me talk to the mechanic in Maine and take pictures of the damage (luckily not much) that was done to the vehicle further proving their mistake. Finally, he only charged me for the bolt itself and put my mind at ease thoroughly explaining what went wrong and how they would remedy the situation.
Needless to say, I trust this mechanic more than any other I’ve used in the past. They are always are true to their word and great at explaining what needs to be done and why (and do not recommend anything more than what NEEDS to be done). Unlike the dealer, they do not charge you your first born for repairs that are done correctly the first time. Thank you Master-​Tech!

Rhyme 001: Retro rhyme
Forgot to write a rhyme but this time I remembered
This isn’t the place to go for a busted fender
But rather, it’s the last honest mechanic of this generation
That’s why I write this review with elation
Richard is a mechanic who is top notch
Honest, caring and he’ll help a lot
So I end this poem just wanted to say
whenever I got there, they make my day.