Timber Tree Service

I wish I read all these reviews before I hired them. We had many of the same issues as previous reviewers. This company has terrible customer service and they barely give a sub par job. I get so yard damage when taking out trees but these guys use that as an excuse to just do whatever they want. I have never seen such destruction of a yard when removing trees. They are completely rude to work with once they start the job and get money. I would never hire them to do a single thing for me ever again. I learned my lesson to always read reviews before hiring anyone again. I wish I had know beforehand that I would be spending so much more time and money to get my yard looking nice after this tornado of a company came through.

I highly recommend hiring ANYONE but timber tree. If you want Walmart quality service than maybe these are the guys for you. They do not care about the work they do. They do not care if you are happy with the job. I guarantee anyone that has given them more than 2 stars on any rating is friends or family because they barely made it to one star on our job. I hate that that we actually paid them for the terrible job they did.

Unless you want a major headache do not use this company for anything. First off they never finished our job, our yard looks terrible, the cut a cable wire and then one of their main guys came back and kicked dirt over it like it would magically disappear, they smoke like chimneys and leave cigarette buds all over your yard. They are careless and you have to monitor every move they make so they don’t make mistakes. I would never recommend this company to anyone unless I hated that person and wanted them to suffer.

DON’T EVER USE TIMBER TREE SERVICE!!! We had Bill come out and we both agreed on a price for the removal of 4 tree’s from my property. Bill stated his guys would leave behind a little mulch. The crew came out and started the job on Friday evening and returned back on Saturday. They removed our Tree’s and left piles of mulch behind in my backyard. They stated they would return to get the mulch and have not returned as of today. They even told us to get a dumpster for them to put the mulch in and still they have not returned. We have tried several times to contact them Chris and Patrick stated they would return and still have not returned. I am left with over 200 pounds of mulch on my property and a dumpster. It would take me months to haul this mulch away It requires a bobcat. They also damaged my back and front yard. Now I am left to find someone that will remove this mulch. They are a horrible company just trying to get the next gig. That is not how you do business. I would never recommend this company and think they should be out of business. IMG_2596.JPG

Never ever use Timber tree service from Woodstock Georgia. Very shady company, you make your check out to Nancy Varible. But yet her son Chris claims to be the owner, so why would you not make your check out to him or Timber tree service? They tore a hole in my roof while removing trees and then the very next day without repair want to me to pay them in full. Their own site supervisor, Patrick, was nowhere to be seen when it came time to have the damage repaired. As the customer, I was left to contact an electrician and the local power company to have all repairs made. I would never recommend this company to anyone!!!

Today Timber Tree Service were due to take a few branches from one of my pine trees as they were working next door. I asked the ‘gentleman’ in charge how long it would take as I was going and wanted to pay him after the job was complete. I also asked if he wouldn’t mind putting a few small bushed through the chipper whilst doing the other branches. All he could tell me was I don’t know repeatedly. For example: Was it safe to go down the side of my house? I don’t know. How long will it take. I don’t know. Could you shed some bushes. I don’t know. I explained they were the ones I asked him about when I engaged the company’s services. I don’t know. I was quite frustrated as this point and said come on, this is your job you must have some idea. To this his response was to forget everything and he would not complete the job. I posted on the company’s Facebook page. Post was removed. DO NOT USE this company if you want good customer service. Incredibly rude and disrespectful.

We used this company last year to take out several trees while they were across the street at the neighbors. Had a good experience. Called them this year to remove several more trees that were damaged. Took them several weeks to respond initially. Then they removed the first trees, and took 3 weeks to come back to collect their payment. When they came back, I had one more tree that needed to come out. The foreman said «I wondered why we weren’t taking that one out when we were here». If he had called me in the first place, I would have had them take that out as well. Then they agreed to come back to take out that last tree, and of course charged extra. I paid them in advance, and it took them 30 days to come back, ignoring my repeated calls. I asked them to put the chips along the property line, and when I came home, they had scattered the wood chips along the entire garden area, killing every plant in that area, and burying all my plants and my nice path in 2 feet of mulch. In addition, they decided not to come back for the log of the tree, and they chipped it, leaving large pieces in the garden area. Do not recommended them at all. Very poor service.

While working at my next door neighbors house they damaged my property and will not take responsibility to fix the damage.

I had 5 trees taken down by them three years ago and had a very good experience. When it came time to do my backyard I gave Chris a call again. I was happy with the agreed upon price and timeline. The crew arrived Friday at around noon and worked until night fall. They came back and finished up Saturday morning. All together they took out over a dozen very large trees and made short order of it. The entire crew was very polite and professional. Nobody in that industry is perfect but for the service and price Timber Tree offers I will use them again.