C and C Temp Control

This company pulled the «we don’t have the part in the truck» gimmick to try to jack up their rate.
I called because I needed a new thermostat wire to install a nest thermostat. When I made the appointment, I told the person on the phone that I needed a three-​conductor wire.
When the technician came, he informed me that he did not have the wire in the truck, and needed to go back to the shop to pick up the wire.
This is ordinary thermostat wire! It’s not a specialty part, so I’m pretty shocked that they did not have it with them when I specifically made the appointment for this wire.
The technician arrived an hour later with the spool of wire, and then asked me to help him run the wire. I’m about 10 – 15 minutes away from their shop.
Overall, it took the technician 45 minutes to perform the work, but the technician billed me for 2.5 hours of work!
Will not do business with again, and I’ve recommended that Nest remove them from their list of approved vendors.

I wish i could give them less than 1 star. they charge for the drive from their place to come out. The guy burst 2 dye packs all over my place, making a giant mess. They had to come back 3 times for something that should have only taken two. Then they left me a note and charged an outrageous fee for the final visit. The only good thing i can say about them was everyone was really nice.

I received a call from my tenant saying there was a problem with the furnace — and of course, it was the coldest day of the year with a storm moving in. We were able to resolve the problem short term, but I knew I needed to get someone out there immediately. After a bit of a panic, I called C and C — and could not be more impressed with their customer service. Debbie handled the call professionally, assured me that a tech would be in touch to diagnose the problem. A few hours later, I got a call back from my tenant telling me the tech did call, diagnosed the problem over the phone and got everything in working order. What a relief! Because of their excellent service, I wouldn’t hesitate to use them again. Terrific!

Great service! Nice people! I’ve been a customer for over 5 years and I’ve never been disappointed. They respond promptly and do great work. Every tech who has come to my home as been polite, friendly, and informative. One time they had to come to my house on the day of their company Holiday Party to thaw frozen pipes. They stayed until they knew I’d be set, even though it was late. I recently had them install a high efficiency boiler and water heater in my home. They gave me a good price, and did excellent work. They were in my home for 3 days, and they were a pleasure!