Indian Summer Tanning Spa

Disappointment. I bought a 30 day unlimited tanning package for just under $ 75.00. I went to tan on Friday 2÷5÷16 on my way home while it was snowing and they closed early. Bi thought ‘no big deal, I’ll just come on Monday 2÷8÷16, once again, it was snowing and they closed early. So I went again on Tuesday 2÷9÷16 and told them that I had stopped by and they were closed. The girl working the counter was very nice and said she would talk to her manager while I was tanning. When I returned to front counter the nice girl told me that her manager said she wouldn’t do anything for me because it is such a good deal to begin with. Mind you, I would have been happy if she gave me 1 additional tan but their response tells me that they didn’t value my business. I’m in my last week and I have only used 4 visits. I won’t be coming back, I’m sure there is another tanning store that would love to have my business (and my 4 daughters who also tan there). Spend your hard earned dollars where they appreciate your business.

Indian Summer was the first place I’d ever gone tanning ten years ago when I was 15 because my DAD went here and it’s always been great! Sweet, friendly girls that work there. And I LOVE how they have actual unlimited monthly tanning packages and not ones where you pay $ 20/​month plus $ 5, $ 7, etc every time you actually go to tan.

TERRIBLE costumer service in the Pleasant St location. I called in to see if they carried in store lotions to build a tan. I explained I am a fair skinned person and I don’t want to use bronzers since is my first time tanning indoors, and she just said: «Um. base tan? I don’t know what they are, I dont know what you’re taking about». I was surprised she didn’t know as she works in a tanning salon, so I thought I’ll explain kindly my skin type again. Without letting me finish she repeated she had no idea what i was talking about and hanged up on me. W.O.W Speechless!