McFee & Newton

Absolute worst place I have ever been to. I dropped my car off 3 different times to get my AC fixed and each time they said they fixed it. It was NEVER fixed. They made up all sorts of stories as to why, and even refunded my money. Hack job. I will never go back here and I warn al of you not to either.

After getting completely fukced over by the Reservoir Garage in West Boylston a friend recommended these guys.
Put my car in late Saturday night and they looked at it on Monday, first thing. I had a hood latch and cable installed which had to be ordered, new plugs, oil change, O2 sensor, rewiring done on the engine and some welding on my exhaust… Oh and an inspection. The car was ready on Tuesday.
I could not ask for better treatment, fast service and it was done right !!! my car runs like a Swiss watch !!!
Thank you, thank you, thank you. The Reservoir Garage could learn a thing or two from these guys, like how not to fukc over a customer for the easy cash of doing end of month inspections!!!
Fantastic experience !!!

What happened to this place? Over the past number of years I have been at this shop several times with various cars and they always did a great job… a bit pricey but solid work. After a period of time of not needing their services I went back for some rather benign brake work… but (1) they could not find the appointment made on-​line (2) when calling on the phone, the person answering could barely speak english so it was almost impossible to have a conversation (3) when brining the car in for a checkup of the brakes and front end, the guy at the front desk wanted to have very specific information as to what was wrong… DUH…Thats what I came in for, get it?! For these guys to inspect thing and then to tell ME what was wrong — not the other way around. Well, they did some work on the brakes, however, when asked about if everything else was ok, the guy ringing me up could not answer at all since he could not tell from the paperwork if anyone actually had inspected anything and he obviously was not willing to check with the meachnics in the back… give me a break, guys… whatever, too bad that I have to look for a different shop now.