B&B Theatres Wylie 12

Hey, let me start off by saying that B&B Wylie is a great place to take your family and enjoy the movies. But here is where it stinks: If B&B are going to advertise on Dealflicks then put some movies out there for me to purchase tickets with. When B&B first started advertising on Dealflicks, the selections were great; now they list ONE movie per day «the same one each day thru the week.» I have spent my money on Dealflicks for vouchers that are supposed to be used to purchase B&B tickets but I can’t because B&B Wylie won’t post a variety of movies, just the one movie a day. And it’s the same movie for most of the week. Some of my vouches have expired because there are no movies for me to purchase tickets for. Thanks a lot B&B Wylie. Money wasted!!! Two dollar Tuesday was a great ideal but not anymore. Movie ticket prices have gone from $ 6 to $ 9 before 12 noon in the last year. REALLY! Amc ticket prices have gone down; less than $ 6 before 12 noon showings. B&B Theaters is good place but was once a great place to go. The staff is wonderful, the atmosphere is great but the movie availability using Dealflicks needs a major overhaul. That’s why I gave it two stars…

I was excited to take my husband here to see Captain America — Civil War for his birthday.
Never again.
The marquee seats are not built well at all. You have the top of the recliner and the person’s head in front of you obstructing almost half of the screen. You would have to be 7′ tall to see the whole screen and then you’d still be looking down at it.
Either raise the seats or the screen.
The sound was awful. It was only coming from the screen, the surround sound was either off or so low that you couldn’t hear it. Because of that, I could hear every little noise around me. I could hear people moving in their chairs, chewing their food, I could even hear a person 3 recliners down chomping on the ice in their drink. I don’t hear that kind of stuff at other theaters.
I went once to tell a manager that there was something wrong with the sound and he said he’d look into it. I waited for the surround sound to come on for 30 minutes. After it didn’t, I went and found a different manager downstairs and told him the problem.
He just looked at me and said «There’s nothing I can do about it». I said «you don’t have tech support on site». He just looked at me, bored, and said «nope». I think I was in shock at his attitude because I just stood there staring at him waiting for something helpful to come out of his mouth. He finally sighed and said «do you want free tickets». What I really wanted was a fix, or a refund, but I just said yes because I was still shocked at the exchange.
I go back into the movie and sit there listening to all the other sounds I could hear except the movie and only seeing the top half of the movie. Finally, an hour into the movie, I told my husband that we should just leave because this experience sucked.
So, we left, drove down to Firewheel and watched the movie on a nice sized screen with great sound.
I don’t think I’ll even be going back to Wylie 10 to use the free tickets. I want to see and hear the movie I’m watching. Not to mention the bad attitude of the manager. I wish I had thought to get his name. But, like I said, all I could do was stare at him incredulously.

i’ve had nothing but great experiences at B&B. The cashiers are friendly, the movie theatre is updated and clean, and there’s an upstairs bar where you can purchase food as well. I mean aside from that what more can you ask for?
One thing that I really do like about this location is that it’s not as busy as Firewheel Mall. That’s probably the biggest advantage over anything else in the area. It kind of acts as a getaway from the younger crowd that can flood Firewheel on the weekends.

I love this theater! It is such a great place to go with friends and family and it’s never crowded. I love the marquee upstairs where there are reclined seats and you can order your meal during the movie and it is brought to you! My best friend Sahar and I will go to the marquee on girls night and have a drink with a good meal! I highly recommend this theater!

Absolutely my new favorite movie theater. Hubby and I came up here for Batman vs Superman and we reserved our seats in the suite area, not overly crowded, food is awesome, nachos from the snack bar are amazing (please keep the jalapenos filled though, we were scrapping for the few left in the container) Staff is nice, beer is perfect. Reclining seats very comfortable. We will come here from now on for all movie dates! Prices are fair.

Always clean and quiet. I always get the suites so I can be comfy and recline. The staff is always attentive and friendly. I love that this theater is close and is one of Wylie’s best kept secrets.

Not handicapped friendly. Had a good time last ti
me. But not being able to go upstairs, even to the bar until 30 minutes before is an issue if we have to get places early to be out of the way because we are hansicapped.
Then having old men, seated behind the candy counter holler at you to come over is quite rude.
Hopefully, the experience improves. I’d hate to think a person has to go on weekends to this theatre to not be treated second class.
To update, it got worse. The staff was late, so we had to wait. The they let others in ahead of us, even though we’d been there. Did I mention that I’m handicapped.
We’re then told that consessions is closed for professional cleaning. Now this is a dinner theatre mind you. No one telling anyone that when you over pay for tickets. The seats are busted up, but not as bad as the crappy sound that rattles.
Firewheel is right down the road. Better theater experience.

This is the only theater my husband will go to now. He’s been totally spoiled! The marquee suites are great with the roomy recliners. The staff is always friendly and accommodating. We had tickets to Star Wars purchased in advance. Our daughter became ill and could not attend the showing we had purchased. The manager allowed us to exchange the tickets for another showing on another day! Very nice!
The food is okay. I personally think it’s overpriced for what you get.

I love this theatre and most importantly it’s not extremely crowded at anytime I go with my family or husband. The past couple of times I was disappointed in our food, however one of the times I did speak to the manager and she gave us our money back and some passes for the inconvenience with our experience. Very nice! We went to see Star Wars yesterday and our food was so fresh and awesome. We are regulars so we obviously love the ambiance, friendly staff and then the grand screen with marquee suites experience and we do this often! The recliner seats, eating and drinking in comfort is just relaxing! You can drink alcoholic beverages in the movie theatres anywhere so that’s awesome, so long as you are over 21:). I definitely recommend this theatre! It’s clean and the only thing I just noticed from last nights visit because we were sitting there is that my coaster was missing on the arm panel for a drink, so that needs to be replaced but overall I love my experiences here! Would have given 5 stars but because of being disappointed with our food on two separate accounts and it being during awesome movie releases, The Hunger Games recently and being interrupted because of taking forever to deliver our food, we missed hearing parts of the beginning.

This theater is badass. We sat up in the marquee suites and the seats were super comfortable. The food was really good too. The interior of the theater was clean and really pretty. Awesome theater!

Expensive for the marquee suites, but a nice way to see movies if you’re like me and don’t mind paying more for spacious and comfortable seating. Great for kids’ movies in the marquee suites because we don’t have to worry as much about disturbing others. Definitely a local and homey vibe. Never crowded on Sunday mornings.
A large con however is that their bar is seemingly staffed by high schoolers, so it takes eons to order and receive a mixed drink. So we typically only order beer and wine. Also, in the marquee suites, it appears the glass partition is rarely cleaned, so you have to deal with distracting smudges.

On the positive side, B&B had decent service, looks really nice on the inside and outside, and the food isn’t bad — about on par with what’s currently available at Studio Movie Grill.
Now, let’s talk about what we can compare to theaters in the Dallas Metroplex that offer similar things to B&B:
B&B has almost the exact same prices for tickets in the premium area as the far more luxurious seats in iPic Theaters up in Fairview. The seats at B&B are leather, and recline with a mechanical switch, while the seats at iPic are a suede material, have a powered recline switch and included blanket and pillow, as well as a table between seats to place food. B&B has a swivel lap area table equipped with a summon button almost identical to what’s found in Studio Movie Grill. The food and drinks do not even begin to compare to what’s available at Alamo Drafthouse. Additionally, the atmosphere and personal touch that theaters like this and Alamo was pretty much completely missing. iPic talks about specialty drinks and food at the theater before previews. Alamo presents custom tailored content for each film such as inspirations to the film, interviews, related TV show clips, etc.
What was really bad:
So, you know that path and under-​seat lighting theaters have in them? Well, the lights under seats in front and below us were not oriented toward the floor. They were pointed all different directions, including our eyes… so all during the new Pixar Dinosaur movie, we basically had small super bright flashlights pointing at our eyes. I’m not sure if some customers are responsible for that, but someone needs to do some maintenance so these function as intended, not only for a better visual experience, but for safety reasons as well.

This theater is totally outside my bubble, however I went with a friend and I loved it! This place is super nice and the chairs are very comfy and so relaxing. We ordered online and picked the marquee seats that are located upstairs in the balcony area. We actually picked the seats we wanted and the cost is extremely reasonable, considering what they charge for regular ticket at other theater chains. My ticket was $ 12.50, however if you do order on line i think there is a small convenience fee but still very reasonable considering the comfort and privacy we had up on the balcony. I recommend the first row of the balcony, there were no people walking in front of us.
Once inside the building we had to get our tickets at the counter, they just swiped the card used to purchase and handed us our tickets. We headed upstairs (there is an elevator) where there is a bar in case you need a drink while you wait to be seated. Once they started seating for our movie it felt like a host at a restaurant, they took us right to our seats. if it’s your first time they will explain how the experience will work. I suggest getting there a few minutes early to really enjoy the seats, order your food and get cozy for the movie. We ordered food before the movie started and it was served quickly. It did take a while to get a drink refill but I had my movie to entertain me. I ordered the Bacon cheeseburger with sweet potato fries. The burger was amazingly juicy and delicious, the bun was sweet and the perfect level of toasted, the Sweet potato fries really topped it off, they were cooked perfectly and not greasy. Food prices are reasonable, except the soda… $ 3.85 is high in my opinion especially when they don’t have Diet Dr. Pepper. The bill was delivered ¾ way though the movie but I waited until the end to pay.
I had my feet up before the movie started, you can tell that the recliner seats have been taken care, i can imagine the number of people who have sat in them. but they are truly comfortable. I’m sure the theater was packed below us, as it was opening weekend of the very popular movie we went to see, however It was like we were all alone in there. I thoroughly enjoyed this movie experience.
The place was gearing up with all their holiday decorations, a huge christmas tree was in the lobby when we walked in and during our move they pretty much had it all decorated. It is beautiful! (see my pics)
This is one experience I definitely want to enjoy over and over. I would go back for the bacon cheeseburger and chair alone, the movie is a bonus.

I found myself in Wylie visiting a friend, so we figured why not see a movie .
The young lady at the counter was nice and efficient.
I’m addicted to reclining chairs at theaters now… so this was a much needed welcome to a venue I had never heard of or considered.
If I’m ever in the area again, I’ll be back depending on the movie lineup.
The prices were reasonable. Comfortable seats (leather?). Word of wisdom: bring a jacket or blanket.

I love the upstairs marque seats. Total quality. We basically drive 90 minutes to go to this theater. Now we live way out in the country but there are nine theaters of decent quality within 90 miles, and this is my first pick.

Good nice clean place. I have had issues with cold hotdogs before. But upstairs with recliners and a bar it’s so awesome. Food upstairs has great food.

Terrible food and beverage service. Food is frozen cooked. Chicken dishes are usually rare. We have returned food 3 out 5 times. Popcorn is safest bet.
A coke costs more than a draft beer.
We keep hoping things will get better … if it wasn’t for the nice reserved seats we would of stopped going a long time ago…

Finally visited this theatre to see Avengers 2 on opening night, which is something I typically like to avoid. A friend purchased our general admission tickets ahead of time and we showed up 30 minutes early.
All in all I had a great experience and found it to be a very comfortable theatre with a nice design. Will definitely be going back soon.

A great movie atmosphere. I love the fact that you can get food to go downstairs even if you’re not sitting in the suites. The one down side is the speed of service upstairs. I’ve been a few times where there were to few people working the bar and service took 30 minutes or more. On a couple of occasions I waited at the bar 10 minutes or more before even being acknowledged.
Service at the downstairs concession flows pretty quickly. Another bonus is the seasoning salts that are available for your popcorn. It’s nice to have more than just butter for the popcorn.
It’s also great that this theater participates in the deal flicks program. I have several friends who have 3 or more kids and deal flicks allows for them to have a family outing at B&B on a more frequent basis than they would be able to otherwise.

I was pleasantly surprised by this theater!
It was an easy experience. We walked right upstairs, grabbed a drink at the bar and then were escorted to our seats.
The theater was clean and upstairs leather seats were comfy with a foot rest. They have real theater popcorn! I will be back.
The parking lot could be better lit for walking out at night.