Mail-N-More

Mail-​N-​More is a nice little place. It’s located in a strip mall just to the west of Safeway. We recently moved and needed a place to set up a mailbox. Mail-​N-​More was convenient, so we went for it. It’s great to have a place to send packages without having to worry about them getting stolen. They also have mailing services (Fed Ex, UPS) which can save you some time without having to brave a UPS store.
When you walk in to Mail-​N-​More, you’ll notice that it’s a really small place. In addition to mailing supplies, they sell festive and seasonal décor, but it borders on feeling crammed. They offer some free coffee/​k-​cup type drinks when you walk in, which is a nice gesture. Thus far, service has been great. Most of the staff gets to know you if you are a regular and will usually get packages as they see you.
There’s some funny things about this place. They charge you $ 0.50 to use a credit card, regardless of the amount. It’s a small business, so I get it — but usually there’s some threshold. Second, there is no discount for paying in advance on your mailbox. A mailbox is $ 20/​month, so one would think that paying for 6 months in advance might yield a small discount… nope, it’s $ 120. A year — it’s $ 240. Short of getting charged the extra $ 0.50 to use your credit card, there’s no advantage of paying in advance. Also, they don’t do refunds on prepaid amounts — so I’d personally recommend paying monthly. It totals to an extra $ 6/​year, which is worth the flexibility, in my opinion.
It’s a worthwhile place to do your mailing and to have a stationary mailbox. Service is solid and the staff is friendly. Just be careful not to pay too far in advance unless you know that you will be using their mailboxes for a while!

Look somewhere else if you want service and to be treated like a cared for customer! We prepaid in advance for our mailbox for six months ahead of schedule as we were still current with a month remaining. Within a week we decided we no longer needed the mailbox after being a customer for seven years as we had moved to a permanent location and requested closing our mailbox and asking for a refund. We have been told we will not receive a refund for our mailbox prepayment per our contract. THEY REQUIRE PREPAYMENTS, BUT DO NOT MAKE REFUNDS FOR CANELLATIONS. Over the years we have worked with many employees here and like any business some are great and friendly while most others are downright rude and seem putout to help when we call for mail forwarding even to the point of making us call them back because they are too busy to deal with us. We have requested to speak with the owner multiple times over the years with no resolve.